Katherine Eitel
Thursday, October 21, 2010
PRE-CONFERENCE SESSION
2:30 pm - 5 pm
2 additional CE credits
Recommended for: New and Experienced Dental Team Leaders, Office Managers
"BEST PRACTICES" WORKSHOP
The Ultimate Roundtable Experience
This is a MUST-ATTEND for all who want to be able to not only learn at the conference but then go back and impart your new-found knowledge with your team and implement what you've learned effectively in your practice. Join this interactive workshop to share best practices with other office managers from around the country, facilitated by Katherine Eitel.
Start with a Q & A of a panel of AADOM's "Office Managers of the Year" to learn from your peers - the best in your field! This will be followed by roundtable discussions by specialty and we will wrap up with a "Train the Trainer" in which Katherine will teach you how to bring what you've learned back to your practice and impart it to your team!
Are you an experienced Office Manager? This is a must attend to step it up to the next level!
Are you new to Dental Office Management? This is the one session you can't afford to miss!
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Practice Management Expert Panel
Saturday, October 23, 2010
2:30pm - 4pm
Recommended for: Everyone
BACK BY POPULAR DEMAND!! Join some of the top consultants in dentistry for this one hour Q&A. Expert consultants - representing all fields of practice management- will take to the stage to answer YOUR questions. An invaluable session - do not miss it! Questions will be submitted ahead of time to allow experts to prepare. To learn more: AADOM EXPERT PANEL
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SPECIAL GUEST
Saturday, October 23, 2010
Recommended for: Everyone
My Office Manager is a ROCK STAR!
Do you know how important you are to your practice? Learn firsthand from a practicing dentist how truly valuable you are.
If you sometimes feel under appreciated, you are not alone. How can you get the recognition you deserve? Come find out!
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Kevin Henry
Friday, October 22, 2010
10:45 am - 12:45 pm
Recommended for: Dental Team
Tips for Going Green in the Dental Office
"Going green" is one of the hottest trends in the world today... and it is also one of the most misunderstood. What is the definition of "green"? What is "organic" and why does it make a difference? Do things ever really go away when you throw them away? "Going green" doesn't mean giving up electricity or reverting back to the Stone Age. It does, however, mean a new way of thinking and awareness in the dental office. In this lecture, learn how you can help to save the environment by taking small steps in each room of the dental office. You can make a difference in the environment and in the practice's bottom line with just a few changes.
At the conclusion of this course, attendees will be able to:
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Easily spot methods of conserving energy in the dental office
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Understand the value of "going green" in terms of saving the environment and saving dollars
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Understand how other dental offices have "gone green" and what it has meant to their practices
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Judy Kay Mausolf
Friday, October 22, 2010
10:15 am - 12:15 pm
Recommended for: Dental Team
Conflict, Gossip & Tension Resolution for the Dental Office Manager
Discover how to elevate you communication to a level that resolves conflict, gossip and tension and takes a team from good to great every time! Learn how to create an environment where everyone focuses on the positive (what is right) instead of the negative (what is wrong). Once again, everyone will be excited to come to work...including you! Judy Kay, communications expert, will share the fundamentals to help you elevate the level of communication in your life!
COURSE OBJECTIVES:
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Eliminate tension
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Resolve misunderstandings
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Eliminate gossip
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Set communication guidelines
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Prevent breakdown
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Resolve conflict
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Accountability
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Inspire a culture of acknowledgement
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Communicate with different personalities
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Effective team meetings
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Effective huddles
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Peak practice performance
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Happy, healthy & balanced environment
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FRED JOYAL
Friday, October 22, 2010
10:15 am - 12:15 pm
REPEAT: 2:30 pm - 4:30 pm
Recommended for: Dental Office Managers, Practice Administrators, Marketing Managers
The Practice Promise: How To Create Your Brand
The Practice Promise: A TOTAL MARKETING EXPERIENCE
Presented by: Fred Joyal, Speaker, Author, Founder 1-800 Dentist
Special Guest: Rita Zamora, Social Media Expert
Facilitator: Kim McQueen, Marketing Manager, Patterson Office Supplies
Marketing is not only on the radar screen of all performance driven practices it has now become part day to day dental office operations. If you are an office manager who wants to learn how to navigate a marketing plan with options geared toward the specifics of your location, specialty, offerings, and overall “practice promise” this session is for you!
Join Fred Joyal and his special guests as he gives you the TOOLS to build your own marketing plan for the upcoming year.
KIM MCQUEEN RITA ZAMORA
Facilitator Social Media Leader
Learn everything from budget allocation, where to spend your marketing dollars, to the total “MARKETING EXPERIENCE”. Once you have laid the ground work for your practices’ marketing plan, you’ll spend quality time with industry resources one on one, learning how you can implement the most up to date marketing tools.
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Larry Wintersteen
Friday, October 22, 2010
10:45 am- 12:45 pm
REPEAT: 2:30 pm - 4: 30 pm
Recommended for: ALL
ALL STRESSED UP & NO PLACE
TO GO
Learn from one of the best dental management consultants in the country, Larry Wintersteen, how to handle the stress only a dental office manager can experience! Go home with stress-eliminating ideas you can implement Monday morning!
Basic Premise:
A lecturer, when explaining stress management, raised a glass of water and asked, "How heavy is this glass of water?" Multiple answers were shouted out. Then, the lecturer replied,
"the absolute weight doesn't matter. It depends on how long you try to hold the glass of water."If I hold it for a minute - that's not a problem. If I hold it for an hour, I'll have an ache in my arm. If I hold it for a day - you'll have to call an ambulance. In each case it is the same weight - but the longer I hold it, the heavier it becomes. He continued, "And that's the way it is with stress management. If we carry our burdens all the time, sooner or later, as the burden becomes increasingly heavy, we won't be able to carry on. As with the glass of water - you have to put it down for a while and rest before holding it again. When we are refreshed, we can carry on with the burden. Therefore, put down anything that may be a burden to you right now. Don't carry it home. Don't pick it up again until after you've rested a while."
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Judy Kay Mausolf
Friday, October 22, 2010
2:30 pm - 4:30 pm
Recommended for: Dental Team
How To Start A Local Study Club
One of the big questions being asked today is, "How do I start a local study club?" Judy Kay, the Study Club S.T.A.R.T.S. expert, can show how you can take your passion and ideas and transform them into a thriving and successful study club today. Learn the Six Step S.T.A.R.T.S. method to study club success!
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The benefits of a study club
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Study club start up
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From an idea to the first meeting
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The business needs a study club
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Finding a location
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Finding topics
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Establishing dues
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Finding sponsorship
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Getting support of doctors
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Finding members
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Finding speakers
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Goals of each meeting
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Kevin Henry
Friday, October 22, 2010
2:30 pm - 4:30 pm
Recommended for: Dental Team
Writers Workshop for Dental Office Managers
Have you ever dreamed of being published? Do you have a wealth of knowledge that you would love to share but are unsure how? Join Kevin Henry, Managing Editor of Dental Economics and Editor of Dental Assisting Digest for this interactive workshop. Learn how to discover:
If you are serious about writing, do not miss this opportunity!
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Katherine Eitel
KEYNOTE SESSION
Saturday, October 23, 2010
9:15am - 10:00am
Recommended for: Dental Team
Lioness Leadership:
AWAKEN THE INSTINCTIVE LEADER IN YOU!
Lions are born leaders. Cubs are born with instincts to hunt, propagate, lead, and thrive... they just don't know it. The primary goal of mature lionesses is to awaken those instincts to ensure the success of the pride. Like lions, you already have the instinctive ability to lead, and lead powerfully, from where ever you are in life… most of us just don’t know it, or trust it, yet.
It’s in you. Leadership has nothing to do with owning a business, the number of people you manage, how old you are, how long you've been in the business or how much you make. It has everything to do with your state of mind and the skill sets you master. This course will help you access the leader within, communicate and think like a leader, connect vision to action and inspire those around you to do the same
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Saturday, October 23, 2010
10:30am - 11:30am
1 additional CE
Recommended for: Experienced Office Managers, CDPMA's
Workshop to Develop AADOM Fellowship Course Catalog
Your education. Your professional development. Your way.
Join Cindy Durley and Liz Koch for this fantastic educational event. Cindy is the Executive Director of DANB and Liz Koch is DANB’s Chief Operating Officer. Both also hold these positions for the DALE Foundation, the newly-established DANB-affiliated nonprofit foundation, formed to develop quality interactive education and research to promote oral health. Liz and Cindy will facilitate this interactive workshop. Be prepared to share your expertise and strategic planning skills as we work together to determine and then prioritize the online education needs of dental office managers. The goal of this course is to work collaboratively to create the Course Catalog for AADOM’s Fellowship program.
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