Conference Agenda: October 16, 2009

CONFERENCE  DAY 1
Friday, October 16
 

7:00am - 8:00am

Registration Desk is Open
"Wake Up with Patterson!": Enjoy a sumptuous breakfast to get your day started!!
 
7:00am
Exhibit Hall Opens
 
8:00am - 9:00am
General Session: Welcome Address, Heather Colicchio AADOM President
"What's New at AADOM"
Conference Overview
Introduction of Exhibitors, presented by Lorie Streeter and Judy Kay Mausolf

9:00am - 9:30am
"VIVA LAS VEGAS" Time
Get to know the sponsors and exhibitors at the AADOM Conference. Chance to win prizes, too!
COFFEE BAR sponsored by I.C. System
 
9:30am - 12noon: Choice of one of the following:

 
A) "The Chartless Office and What it Means to the Office Manager"
presented by Jana Berghoff
 
How does chartless look to your patient?  See the most current technology available for your chartless office and how that technology impacts the patient experience.  In this course you will experience:
  • The flexibility of automated scheduling
  • The efficiencies in paperless charting
  • The time savings with electronic services
  • See first hand the impression technology can make on your patient's view of your practice

Take a walk, from a patient's perspective through an actual high tech, chartless office that will be simulated on site!
 
B) "Successful Techniques to Incorporate Implants into Your Practice"

presented by Lynn Mortilla & Teresa Duncan
Understanding the impact implants have in patient's lives and how an office can benefit from incorporating implants into treatment options will be discussed.  Discussion of perceived challenges and realistic implementation of strategies to create ideal patient experience. 
 
Course Highlights:
  • Why Implants
  • Communication and Team Dynamics for Implant Success
  • Successful Implant Coordination
  • Understanding Implant Insurance (Dental & Medical)
 
C) "Purpose Driven HR for the Dental Office Manager"
presented by Robyn Adkins, PHR
A course for those with Human Resourse/Staff Management questions: "With so many laws to worry about, how do I know I’m making the right decision? Where should I focus my limited time and energy? What is my HR role?"
 
Join Robyn in discovering your HR Purpose, and reduce your stress, focus your energy, and simplify your decisions. In this course, you will learn how to identify and manage your prime risk areas, where to focus your efforts for the most return, and how to plug into the ample online resources available to you. Learn the best approaches to prevention, performance planning, documentation, pay issues, overtime, vacations...to name just a few. Turn your ad-hoc, task based, and reactive HR routine into a deliberate, strategic, and proactive part of your practice.
 
D) "Getting Results as A Manager"
presented by Linda Drevenstedt
 Managing your dental staff is complex and requires a variety of skills.  Getting results requires mastering 7 critical skills.
 
Come learn these 7 Critical Management Essentials:
  • Correcting problem behavior or poor performance
  • Handling conflict in the office
  • How to use the four aspects of management
  • Establishing your own credibility and authority
  • How to FIRE unproductive staff
  • Communicating with your boss(es)
  • Managing the practice business
 
E) "Professional Self Development for the Dental Office Manager"
back by popular demand!!
presented by Janice Hurley-Trailor
This course will focus on understanding the impact your image has on your professional success as a dental professional, how to project confidence and receive respect, improving self-esteem, effectively using body language in patient communication, and learning life-changing makeovers in the dental office including your own Ten Step Image Evaluation.
 
 
12noon - 1:00pm
LUNCH & LEARN with Exhibitors

Enjoy a fantastic FIRENZE lunch with other office managers and our exhibitors

Introduction of "Office Manager of the Year Nominees"

 
1:15pm -3:45pm
Repeat of Morning Sessions
 
3:45pm - 4:00pm
Daily  Wrap-Up
 
4:00pm
OMAC Advisory Board Meeting
 
EXHIBIT HALL OPEN UNTIL 4:00PM!!!!
 5:00pm - 7:00pm
Dinner On Your Own (dozens of wonderful restaurants in the hotel and on the nearby Las Vegas Strip)
 
7:30pm 
Friday Evening Event:  Dental Office Managers Hit the Town!
MENOPAUSE THE MUSICAL!!  Click here for details.
 
 

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Contact Us
American Association of Dental Office Managers
Phone: 732-842-9977
125 Half Mile Road | Suite 200
Red Bank, NJ 07701