AADOM - American Association of Dental Office Managers

The Missing Piece

noemail@dentalmanagers.com — Wed, 28 Jun 2006 17:00:00 GMT

The Missing Piece
Transforming "Need" Dentistry to "Want" Dentistry

1.	"Want" dentistry is purchased with emotions.
2.	Don't minimize the patient's condition.
3.	Don't overemphasize the treatment. Emphasize the disease. Spend 80% of your time discussing the patient's condition/disease and 20% of your time discussing treatment, e.g., "Has this cracked tooth started hurting you yet?"
4.	Stop owning the patient's disease. Stop apologizing to the patient for their disease. Don't hesitate to emphasize the disease — this encourages the patient to take more ownership in their health so they will want to do whatever is possible to get well.

Beliefs you must have:

•	People love to buy
•	Everyone wants to be healthy
•	Insurance will not buy total health
•	Everyone wants to look good/have a great smile
•	Insurance will not buy a more attractive smile
•	We, as a profession, are not repairmen; we are artists, scientists, designers and architects
•	We can consistently design a health and wellness plan for our patients

Hint: Ask more questions and be willing to listen. Questions are the answer.

Sandy and Alan Richardson of Fortune Management have extensive business management backgrounds and have been coaching dental teams for ten years. They provide practice management services to P.A.C.~live at the University of the Pacific in San Francisco, California. P.A.C.~live is the leading aesthetic, hands-on advanced program in the United States. Sandy and Alan can be reached at 888.495.3623 or Salan2@aol.com.

28-Jun-06 1:00 PM

Hiring the Right Person

Wed, 28 Jun 2006 16:00:00 GMT

Hiring the Right Person

by J. Louie

What’s the best way to find the right team member for your dental practice? What are some of the most important things to keep in mind when you’re hiring a new employee?

"I think that patience is the key - knowing what you want, and patience," says practice co-ordinator Jamie Macica, who works at a general dental practice that concentrates on aesthetics in Saratoga Springs, New York.

While their dental team works very well together, it wasn’t always that way. "For five years, we had a revolving door of someone leaving," Macica recalls. "We had some pretty bad experiences before we ended up with a dynamite group of people."

What they kept coming up against, Macica says, was being too quick to hire - hiring before they really got to know someone, and before all of the team members had a chance to interview the person.

Now, the office takes a very different approach to hiring. The dentist does the formal interviews, while the staff also interview prospective employees, but on an informal basis. This is an approach that works well for the entire team. As one patient commented, everyone in the office gets along. People are really friendly, and there is no back biting. If there is any talking going on, it’s low key and focused on professional matters.

According to Macica, what really helps, is knowing the kind of person you want on your team – the kind of person who would fit in well. "We have a very special work environment because of the people we work with," Macica says. "There is mutual respect across the board."

Suzanne Black, vice-president of coaching and consulting services for Planned Marketing Associates International, based in Dallas, Texas, believes that one of the biggest hiring mistakes is being stuck in survival mode and hiring the first person who seems like he or she might work out. "They get afraid they won’t be able to find somebody, instead of realizing they are panning for gold," says Black, stressing that you are looking for a team member, and that it may take interviews with several candidates before you find the right person for your office. "Resolve with your team to not settle for less than what you really want for the practice. Remember – what you are looking for, is also looking for you."

No matter who you are interviewing, Black stresses, always check references, and the earlier you do so, the better. "It will save you time in the long run," she explains. If Black is speaking with a candidate on the telephone, for example, she will sometimes ask for references after their conversation, and ask the person if it’s OK to call the references to help speed the process along. If the references are good and Black likes the candidate after meeting them in person, she will probably be ready to suggest a working interview. That is, having the candidate come in to work on a temporary basis and receiving a certain amount of pay, before the employer makes a permanent offer.

During a working interview, Black recommends leaving the person on their own to do their tasks, so you can see how resourceful they are. (Make sure that you or one of your team members is always listening around the corner). And, Black adds, a working interview will also benefit the prospective employee, who will be able to see how the office works.

Black also gets the dental team heavily involved in the interview process. In addition to having the team meet the people who are applying for a position, Black encourages the team to have lunch with the candidate. Take them out for lunch or bring in sandwiches - without the dentist being around. "The team will find out things the doctor can’t ask. The team has pretty good intuition about these things," Black says. Dentists are going to hire the person they want to, she adds, but when you are working on building a team, the team members need buy into the selection as well.

During the hiring process, Black also gives personality tests. She does a lot of work with DiSC Behavioral Style indicator, a personality and behavioral style assessment tool. She also gives intelligence tests. If someone is being considered for a clinical position, she might ask them to read some X-rays as part of the interview process, or ask them to add a series of numbers – posing a variety of questions to see if the person is on the ball.

Certified Management Consultant Sally McKenzie, a nationally-known lecturer, author and Consultant to the Council on Dental Practice of the ADA, also thinks that assessment testing is a must before hiring. Test prospective employees for personality aptitude and ability - for all the skills they will need to do their job, including math, language and spelling, says McKenzie, CEO of The McKenzie Company, Inc., which has provided management systems to dentistry since 1980. "The whole thing is about testing," says McKenzie, who has written a book on hiring practices, How To Hire The Best Dental Employee.

She also stresses it’s important to describe the position, and what you have to offer an employee. All too often, she notes, employers tend to write help wanted ads based on what they want, rather than what they have to give. "The employee is looking to find a job and wants to know, ‘What are you going to give me as the employee?’ McKenzie says. "Why don’t you brag about your office and what you have?" For example, if you provide free parking and great benefits, say so. "And I always encourage them to put a yearly salary range right under the title of the ad," she adds, noting that highlighting the yearly salary range will grab a prospective employee’s attention immediately.

Another point to consider with a help wanted ad, is how you word the title. Since most ads are placed alphabetically, write your ad so it will appear as close to the top as possible. For example, ‘clinical dental assistant’ would be listed before ‘dental assistant,’ and ‘administrative business co-ordinator’ would appear before ‘dental receptionist.’ "You want your ad to be read first," McKenzie stresses. "The whole idea is that somebody will answer your ad if it appears first, and not at the bottom of the list."

Planned Marketing Associates International can be contacted at 1-800-266-8526.

McKenzie is founder of The Center for Dental Career Development, which provides advanced education to the dental profession online at www.dentalcareerdevelop.com or in La Jolla, CA. The McKenzie Company offers a full line of educational management products, including an employee assessment test, at www.mckenziemgmt.com. To receive Sally McKenzie’s weekly e-Management newsletter, which provides targeted management tips, call toll-free 1-877-777-6151, or e-mail sallymck@mckenziemgmt.com.

28-Jun-06 12:00 PM

Creating a Brand

noemail@dentalmanagers.com — Wed, 21 Jun 2006 17:00:00 GMT

Branding Your Practice
How to Create a Unique Identity in Your Community

Coca-Cola™, Kleenex™, Girl Scout™ Cookies. What do these three entities have in common? Brand recognition.

These products have become household words, a part of our everyday vocabulary. We even mistake these brand names for the actual product. When was the last time you ordered a "carbonated beverage" or asked for a "facial tissue?" Brand names are used to position products in the marketplace and increase sales through recognition.

Dental practices also can apply the principles of branding to create a unique identity and attract new patients. Here are the four keys to branding success:

Identify your image. Without a clear, narrowly-defined identity, a brand cannot be created. This is the first step in creating a long-term marketing strategy.

What sets your practice apart from everyone else? When masterminding this question with your team, take the time to get past the obvious responses of quality service, convenient location and courteous employees. These are broad characteristics and are expected traits in every business — it's simply the price of admission.

Create a list of at least 100 reasons why patients should choose your practice for care. After you create the list, evaluate how each service attribute listed supports the image you want to create.

A great question to ask to determine if a characteristic truly sets you apart is "So what?" For example: We have adequate free parking. "So what?" By answering this question you determine if this benefit is truly unique to your practice, and more importantly, if it is a benefit to your patients.

Test your image. Put your list of unique qualities to the test. Do you really exemplify the characteristics that you listed?

To gather this information, consider enlisting the support of a mystery patient. Outside consulting and marketing firms can hire people to come into your practice and provide feedback on their overall service experience. The identity of the patient is not revealed until the feedback process is complete. I equate this to a surprise inspection by your mother! Knowing that a mystery patient could come into your practice at any moment really keeps you on your toes.

Mystery patients also can be asked to call on other practices in your area to compare and contrast customer service strategies. This information can be very valuable in distinguishing yourself from your competition. When it comes to marketing, you want to know how you compare and where you can create additional value. Mystery patients are a great way to create a low-cost research and development department in your practice.

Know your customer. Large corporations devote thousands of hours and millions of dollars tracking consumer buying patterns, preferences and decision-making processes. Fortunately, in dentistry we can do this simply and inexpensively. To gather data quickly and continuously, establish a patient survey system. The surveys can be distributed in-office during the patient visit and included in your newsletter from time to time. They will help keep your team on track in implementing customer service protocol. Survey design should be brief, specific and measurable. Ask patients to rank your team on tangible customer service issues such as answering the phone in a timely manner, pleasant greeting upon arrival, education of patient needs, clearly articulated financial policies, etc.

Patient surveys that combine a simple checklist format with open-ended questions are easy for patients to complete and provide you with ample feedback. You also can use patient surveys to ask for referrals by including a simple question like: "When you refer your friends to us for care, what is the first thing you tell them about our office?" This assumptive question plants the seed for them to refer, and provides you with a list of unique qualities that you may not have previously considered.

Create your position. The term "positioning" is used to describe the reputation of a business in its community. It is very important to understand the distinction between image and reputation. Image is what you think of yourself; reputation is how others perceive you.

Once you have identified your practice's unique qualities and formulated an image, you must create a strategic action plan to get your name in front of potential patients on an ongoing basis. This will take a combination of internal marketing efforts, public relations and advertising. Depending on the complexity of your goals, the nature of your practice and the rate at which you wish to grow, an outside expert may be warranted. By utilizing these four, simple principles you can create a practice of distinction in your community.

FREE Sample Patient Satisfaction Survey
Get your copy today. Call 800.628.1052.
Vicki McManus, RDH, is a coach with Fortune Management in Connecticut and author of the collaborative book, FUNdamentals of Outstanding Teams. She can be reached at 888.347.4785 or vickimcmanus@earthlink.com.

21-Jun-06 1:00 PM

Lorem ipsum

noemail@dentalmanagers.com — Mon, 01 May 2006 17:09:55 GMT

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Periodontal Implant Center

Wed, 03 Sep 2008 17:20:01 GMT

Pamela Proto
ssperioimplantom@sbcglobal.net

8203 S. Walker

Oklahoma City, OK 73139

Pike Creek Dental

Tue, 02 Sep 2008 18:26:42 GMT

Judy Lombardo
lombardo1211@aol.com

4901 Limestone Rd.

Wilmington, DE 19808

Dr. Corey A Young DDS

Tue, 02 Sep 2008 17:08:21 GMT

stacie Benton
Stacie@drcoreyyoung.com

1245 St Rt 598 Suite B

Galion, OH 44833

Office of Dr. Sergio, DDS

Tue, 02 Sep 2008 14:21:34 GMT

Coleen Vail
sergiogalsmile2u@aol.com

1918 Edison Rd.

South Bend, IN 46617

EMDEON

Tue, 22 Jul 2008 16:00:00 GMT

Emdeon Dental is one of the largest electronic clearinghouses for dental claims and the leading provider of dental EDI solutions. Over tens of thousands of dentists, utilizing over 140 dental software systems, have chosen Emdeon Dental as their electronic claims vendor of choice. Our interactive eligibility service enables provider offices to communicate directly with insurance companies to receive patient plan benefits. With Emdeon Dental Services your office is able to check eligibility and benefit information while your patient is still in the office, helping your practice become more efficient. Easily submit all of your insurance claims and quickly check the status of submitted claims with the touch of a button.

I.C. SYSTEM

Fri, 23 May 2008 14:00:00 GMT

I.C. System delivers effective and ethical solutions for collecting debts and improving cash flow. American Association of Dental Office Managers members receive special pricing for I.C. System's services, the only collection services formally approved for Association members. For more information, call 1-800-279-3511.

Amerident

Thu, 28 Feb 2008 21:42:21 GMT

Julie Rowland
julie@ameridentnh.com

THE ONLINE PRACTICE

Thu, 14 Feb 2008 19:15:00 GMT

Beautiful Designs A huge selection of stylish, high-end designs customized to your practice. Flexibility All of the content is written for you, Change it at the click of a button. No Charge.

Customize your Site Add unlimited pages, pictures and video of your staff and practice. No Charge.

Added Value FAQ section, Links page, Mapquest map & directions, Music, Printable patient forms. Search Engines We’ll optimize every page of your website for top rankings in the search engines.

MEDUSIND SOLUTIONS, INC.

Thu, 14 Feb 2008 19:12:41 GMT

Medusind provides dental practices with eligibility/benefits verification, claims statusing, a/r followup, confirmations, scheduling, credentialing, fee schedule maintenance and cash posting services freeing front desk staff to spend more time with patients.

STEPPING STONES TO SUCCESS

Thu, 14 Feb 2008 19:09:17 GMT

We provide dental charts, informed consent forms, the Dental Insurance Coding Handbook with all current codes, and educational brochures that your patients will really read.

Carol Tekavec

1527 Moore Ave

Pueblo, CO 81005

(800) 548-2164

Overcoming No-Shows & Cancellations

Tue, 07 Oct 2008 15:33:20 GMT

Title: Cross-Coding Medical with Dental: Bring Your Office into the Diamond Age To download handout, click here: Pages 1-4 Pages 5-8 Pages 9-12 Pages 13-16 Pages 17-20 Speaker: Christine Taxin Christine Taxin, owner and president of Links 2 Success, provides individual team building, practice development and coaching services to her clients. With an extensive background in all aspects of the business of dentistry, along with her background in many specialties, Christine is able to work within many types of practices. Her strategies for your practice will make her an invaluable member of any team. Christine has advanced knowledge in neuromuscular occlusion, Sleep apnea, modern periodontal therapy including laser and Cross Code billing. Christine enjoys working with teams in preparing them for successful careers. Their potential and contribution to their practices become the focus of her training. Setting vision and goals are an essential part of her...

UPCOMING EVENTS

Mon, 06 Oct 2008 15:25:36 GMT

OCTOBER 2008

"Cross Coding Medical with Dental:

Bring Your Office Into the Diamond Age"

October 22nd

Live Event - Westchester, NY

presented by AADOM and NYSAGD

click for details

"Electronic Transactions - It's More than Just Claims"

October 22nd

1:00pm EST

presented by AADOM and Emdeon

click for details

DECEMBER 2008

"Office Managers: Leading Your Practice to Success"

December 2nd

Live Event - Greater New York Dental Meeting, NYC

presented by AADOM and Jameson Management

click for details

GNYDM

Mon, 06 Oct 2008 15:24:44 GMT

AADOM WORKSHOP AT THE presented by AADOM and Jameson Management TOPIC: OFFICE MANAGERS: Leading Your Practice to Success DATE: December 2nd TIME: 9:00am-12:00pm & 2:00pm - 5:00pm COST: Free SPEAKERS: Kathleen O'Donnell, M.A., Vice President., Coaching, Jameson Mgt. Heather Colicchio, President, AADOM Recommended for: Office Managers You are a leader of yourself, your teammates and your patients! Equip yourself with the tools needed to have smooth, well organized days each day in your practice. Don't miss this opportunity to learn and interact with other office managers. Learn to: Understand the keys to goal accomplishment - strategic planning - and the results it will bring to you and your practice Enhance your communication skills with teammates and patients Develop a comprehensive approach to solving problems effectively when the need arises Address conflict among team members in a...

Electronic Transactions TeleForum

Mon, 06 Oct 2008 13:52:25 GMT

AADOM MEMBER TELEFORUM sponsored by TOPIC: Electronic Transactions - It's More Than Just Claims Streamline your front desk - Learn about all the electronic transactions your practice can use today! DATE: October 22nd TIME: 1:00pm EST COST: Free to AADOM Members Join your colleagues for an informative teleconference on insurance transactions. Talk with clearinghouse representatives and insurance companies to learn about new transactions now available electronically. You can use these e-transactions in your busy practice today to help allow more time for your staff to concentrate on patient care. Learn more about: Submitting claims electronically (even those that require attachments!) Checking eligibility and benefits without calling the insurance company Tracking and checking claim status online, any time after submission Have the opportunity to ask insurance companies questions!! Dial-in instructions willb e sent to all AADOM...

How to Complete a Medical Claim Form

Fri, 03 Oct 2008 12:41:36 GMT

The Importance of a Can Do Attitude How to Complete a Medical Claim Form by Marianne Harper CLICK HERE to download a sample Medical Claim Form Do you remember when you were first given the job of filing your practice’s dental claims? Do you also remember how you felt about it? For many of you, it was a daunting task and there was a lot of trial and error till you figured out the process and were able to file successful dental claims. That is an example of a learning curve. And now you are reading more and more often that certain dental procedures should be filed on medical claims. Your thoughts are probably leaning towards oh no, not again! Please read on, as this article will help you through this learning curve. You may need to review my article The Need for Medical Coding in Dental Practices that appeared in the Summer 2008 issue of The Observer because it introduced you to medical coding for dental practices and explained the basics of the medical codes. Let’s put that...

TeleForum: Tom Limoli

Tue, 23 Sep 2008 02:37:10 GMT

Maintaining Momentum in an Uncertain Economy Register Now Presented by Tom Limoli, Jr., Atlanta Dental Consultants Questions - Questions - Questions! As the Cheshire cat said to Alice from the safety of its tree, If you don't know where you are going any road will do. Join Tom Limoli, Jr. of Limoli & Associates / Atlanta Dental Consultants for this month's spirited exchange of information as he discusses the market changes affecting the art, science and profession of dentistry. With your subscription to his publication, Dental Insurance Today, you are kept current of...

Exhibitor Kit

Mon, 22 Sep 2008 15:39:05 GMT

Exhibitors: Thank you for being a part of the 4th Annual Dental Managers Conference presented by the American Association of Dental Office Managers. Each Exhibitor will have one 6' table w. cloth, 2 chairs and waste basket. The floor is carpeted. Tables will be pre-assigned. We do not assign booth numbers. Your table will have your company's name on it when you arrive. Each Exhibitor will receive an Excel file of all attendees w. mailing addresses within 2 weeks after the show. Name Badges Name badges will not be issued in advance. You can pick up your name badge at the Registration Desk at the conference. Please be sure to stop at the Registration Desk first to pick up your badge and materials, as anyone without a valid name badge will not permitted into sessions. Friday Night Dinner Friday night, September 26th, attendees have dinner on their own. Not to worry - our hotel is connected to Bay Street - home to some fabulous restaurants - from casual to fancy. We...

DINNER CRUISE

Mon, 22 Sep 2008 02:04:15 GMT

AADOM 's Saturday Night of FUN!!! - Dinner Cruise Optional Event
9/27 - 8:30 pm Boarding

Aboard StarShip, you'll enjoy exceptional cuisine brilliantly prepared by Yacht StarShip's Executive Chef and galley staff. Yacht StarShip's menus feature a magnificent selection of specialty cuisine and traditional favorites, including award winning appetizers, four-star cuisine and incredible desserts. Yacht StarShip also offers fine wines, sparkling champagnes, bar classics and specialty drinks to perfectly compliment any meal.

During dinner, Yacht StarShip's entertainment provides the backdrop for an unforgettable evening. Rock to the sounds of live entertainment or dance beneath a blanket of stars as soft music serenades you. From exciting dance music to romantic dinner music, Yacht StarShip's entertainers will simply dazzle you.

PRICE: $100.00 Saturday Night @ Yacht Starship- Includes: Dinner Cruise,Entertainment & Transportation to & from the Renaissance Hotel.

Shuttle Information

If you are coming on the Saturday Night Dinner Cruise aboard the Yacht Starship, please meet in the lobby of either the Renaissance or the Tampa Courtyard Marriott at 7:30pm. A chartered coach will be picking up attendees at the lobby of each of these hotels no later than 8:00pm. The boat boards at 8:30pm and will return to dock at 11:30pm at which time the coaches will return passengers to both the Renaissance and the Courtyard.

If you have not signed up for the Dinner Cruise and would like to join us for dinner and FUN, stop by the Registration Desk. Tickets are $100. per person.

Bon Voyage!

Webinar: Advertising Budget

Fri, 19 Sep 2008 00:17:04 GMT

NEW INTERACTIVE WEBINAR:

Fred Joyal, co-founder of 1-800-DENTIST®, leads an online discussion about how much dentists should budget for advertising.

Save the date:
Tuesday 9/23 @ 10am PST.

Register at goaskfred.com today!

Find out how much you should be spending on advertising.

All you need is an internet connection and a phone line.

Free to doctor and staff — don't miss it!

Instructions for Posting A Question

Thu, 18 Sep 2008 16:59:43 GMT

To all members interested in posting a question on our Member Forum, please follow these instructions:

POSTING A QUESTION

1. Go to Member Forum page
2. Open up the appropriate category

3. On top of grey box, you will see "Post a Topic"

4. Click "Post a Topic" and enter your question in the text box provided

An AADOM staff member checks the Member Forum daily for new postings and sends E-Mail blasts out daily. Once posted, your question will get sent out to all AADOM Members within a couple of days to AADOM members. Please check your posted question daily to see if new responses have been posted.

POSTING A REPLY

1. If you would like to post a reply to a question already on the Member Forum, go to the page where the thread is running.

2. At the bottom of the last reply to that question, you will see a button on the lower right hand corner that says "Post a Reply". Click that button.

3. Type in your reply and hit "Post Message"

4. Your reply will be posted.

AADOM 2008 Conference

noemail@dentalmanagers.com — Tue, 30 Sep 2008 16:00:00 GMT

Objectives:

Release Date: 30-Sep-08 12:00 PM
Expiration Date: 29-Dec-08 12:00 PM

Topics for Future TeleForums

noemail@dentalmanagers.com — Mon, 21 Jul 2008 14:00:00 GMT

Objectives: Jennifer de St. Georges, world renowned dental lecturer and Practice Management Consultant, would like to do a series of continuing education programs for AADOM members. We would like to let her know what topics are MOST IMPORTANT TO YOU - the office manager.

Below are a list of topics that Ms. de St. Georges has offered as possible topics for future CE events/Study Clubs for our members.

Please take a few moments to rate each one as to how you feel about each topic. STRONGLY AGREE means that this is a topic you feel is very important for a dental office manager to know more about, STRONGLY DISAGREE means that you feel it is not that important at all.

Thank you for your time and we look forward to continuing to bring you quality on-line educational courses to you.

P.S. If you would like to hear Ms. de St. Georges Teleforum that she presented for our members, which gives an overview on each topic, as well as an outline that goes with it, you can access it at:
http://www.dentalmanagers.com/en/cms/?1781

Release Date: 21-Jul-08 10:00 AM
Expiration Date: 19-Oct-08 10:00 AM
Please rate the following as possible topics for future CE events with Jennifer de St. Georges. Ratings go from STRONGLY AGREE (a topic you would like to learn more about) to STRONGLY DISAGREE (a topic that is not important to you).

Topics for Future TeleForums

noemail@dentalmanagers.com — Mon, 21 Jul 2008 14:00:00 GMT

DENTAL DESIGN SURVEY

noemail@dentalmanagers.com — Sat, 14 Jun 2008 18:15:00 GMT

Objectives: The results of the survey below will provide valuable information pertaining to the inclusion of the office manager's strategic vision for a new space. No one understands the ebb and flow of your office's synergy better than you. The results of this survey will be analyzed and conclusions will be made that should help us provide you with clear direction on how you can enhance the overall design process. We will be providing you with education on exactly what you should be focused on in a growing practice.

Release Date: 14-Jun-08 2:15 PM
Expiration Date: 12-Sep-08 2:15 PM
Please read the questions carefully and answer as honestly as possible. If you don't know the answer to a question be sure to mark "I Don't Know". Or pick the "Not Applicable" choice.

Conference Session Registratons

noemail@dentalmanagers.com — Fri, 06 Jun 2008 16:00:00 GMT

Objectives:

Release Date: 6-Jun-08 12:00 PM
Expiration Date: 4-Sep-08 12:00 PM
Please complete the following survey indicating the preference of which sessions you wish to attend at the AADOM Conference. Completing this survey will guarantee you seat at each of your desired sessions. For course descriptions and speaker information, visit our Annual Conference page at:

On-Line Form Catalog

noemail@dentalmanagers.com — Tue, 08 Jan 2008 15:00:00 GMT

Objectives: To determine which forms used in the dental practice AADOM members would like most to view and share on-line.

Release Date: 8-Jan-08 10:00 AM
Expiration Date: 7-Apr-08 10:00 AM
YOUR OPINIONS MATTER TO US!
Which forms would you like to see from other practices?
Do you "strongly agree" you'd like to see another practice's Financial Agreement?
Several months ago, AADOM members sent in the Treatment Forms that they use in their practices. We scanned them onto our website for other AADOM members to view them and/or print them so that you could compare them to what you use in your practice and make improvements to your own Treatment Forms(you can view them all on the Tx Form Catalog Link on the website). This was met with such success that we would like to EXPAND our On-Line Form Catalog to include ALL forms used in the dental practice for our members. To do this, we would like to know what forms you would like us to include in our new on-line catalog, by rank order.

Please take this survey and let us know whether you agree or disagree (and how strongly) as to which forms you would be interested in seeing in the NEW On-Line Catalog. There is no limit as to the number of forms that you can include.
When we compile your results we will then begin collecting the appropriate forms from our members to include in our NEW On-Line Catalog.

Thank You!

Would you like to see the following from other practices:

Webinar with Lois Banta

noemail@dentalmanagers.com — Fri, 30 Nov 2007 15:00:00 GMT

Objectives:

AADOM Practice Management Webinar
presented by Lois Banta

Lois Banta, one of the nation's leading dental practice management consultants, has offered to host a Practice Management Webinar for AADOM members. Ms. Banta is going to tailor-design the content of the webinar based on what AADOM members would like to learn about most. Please take a moment to let AADOM know which topic you would like Ms. Banta to present in her webinar.

Release Date: 30-Nov-07 10:00 AM
Expiration Date: 28-Feb-08 10:00 AM

Practice Management Categories

noemail@dentalmanagers.com — Thu, 04 Oct 2007 22:00:00 GMT

Objectives:

Release Date: 4-Oct-07 6:00 PM
Expiration Date: 2-Jan-08 6:00 PM
The purpose of this survey is to help AADOM learn what topics our members would like to learn more about in upcoming newsletters. We have listed several topics below. On a scale of 1-5 please check each topic as follows:
                                                                1= This topic is of NO interest to me

                                                                   2= I have a LITTLE bit of interest in this topic

                                                                   3= I am SOMEWHAT interested in this topic

                                                                   4= I am VERY interested in this topic

                                                                   5= I can't WAIT to read more about this!!!

All AADOM members who complete the survey will be entered to win a $100 AMEX Gift Card!

Congratulations to the random Winners of the $100 AMEX Gift Card Winners of the
"Patient Financing" survey:

Tammy Solorio, Main Line Dental Aesthetics, Paoli, PA
and
Casey Wright, Office of Dr. Schwenkmeyer, DDS, Cincinnati, OH

DS

Tue, 07 Oct 2008 16:56:07 GMT