Join leaders in the dental industry as they lead discussions in their individual fields of specialty. This is your chance to learn what is cutting edge in products and services for the dental office manager and to ask questions of those who know best.
Saturday, October 17th, 2009
10:15am - 11:15am
Choose one of the following:
A) How to Maximize Your Patient Referral Program
presented by Patterson Office Supplies
Are you trying to get new patients into your practice? Who isn't?! Learn how to use your most effective marketing tool - you current patients! Did you know that 75% of all new patients that come to a dental practice were referral-driven? If you want new patients but are not sure of the best way to entice your current patients to send referrals to you, this workshop is for you.
Attendees will learn:
- How to drive new patients to your door using referrals from current patients
- Easy tips and tricks to get the most benefit from a patient referral program
- Cost saving ideas to reward referring patients
B)Win-Win Negotiations
presented by: I.C. System, Inc.
A bad economy requires great negotiation skills when speaking with patients who owe you MONEY. This seminar will help your staff increase collections without damaging provider/patient relationships through Win-Win Negotiations.
Attendees will learn how to:
- Engage debtors in a negotiation process that benefits both parties
- Avoid stalemates through active listening
- Learn key phrases that instantly build rapport and trust
- Successfully close calls to increase collections
C) Creating Practice Excellence - Keys to Success for the Office Manager
presented by Jameson Management
Successful practices incorporate specific strategies in delivering the highest level of service for every patient. Discover practical tips to enhance the quality of care by improving the patient treatment cycle through the use of new technology, improved clinical strategies and excellent communication skills. Learn what these practices do to create an exceptional experience. This lecture provides concrete solutions and dynamic ideas that you can put to use immediately.
