FAQs About AADOM

Get your questions answered for members and non-members!

FAQs from Non-Members

  • What is the difference between Premium Plus and Premium Memberships?

    Both memberships are individual memberships to the national association. The Premium Membership provides members with all of the benefits found HERE.

    The Premium Plus Membership is a dual membership with not only the national association but the local AADOM chapter.

    The national membership is discounted as the local chapter also has annual dues. Learn more about what type of membership might be right for you HERE

  • Can you provide more info about AADOM memberships?

    Learn more about what type of memberships might be right for you HERE.

  • What is e-Campus and where can I find more information?

    AADOM’s e-Campus is the hub for all of our member (and non-member) educational resources. Visit e-Campus HERE to learn more about all of the educational resources at your disposal.

  • I am having trouble getting into the on-demand webcast library.

    The AADOM webcast library is a members benefit.

    If you’re a non-member, you can view our full webcast list and descriptions in our webcast library. To visit our library, just go to e-Campus and click on “Webcast Library.”

    Webcasts are sorted by category for easy navigation. If you are an AADOM member, to access a webcast recording, visit the Members Dashboard and log in with your username and password. Once logged in, just click on the webcast library link for a listing of all available recordings by category.

  • Are there any discounts for an AADOM membership?

    AADOM is fortunate to work with many supportive sponsors, many of who have developed programs for discounted AADOM memberships. Also, certain membership levels have discounted annual rates, such as our practice level membership. Learn more about which membership is right for you HERE. If you have more questions after viewing our membership types, just reach out to our Membership Services team at info@dentalmanagers.com.

FAQs from Current Members

  • I'm having trouble logging in. What should I do?

    Go to Members Dashboard, and click on the “Reset My Password” link. An AADOM Membership Services Representative will send you updated password information.

  • A webcast or educational course is trying to charge me.
    • Find your event or educational course in either e-Campus or our Events area.
    • Click on the event or educational package.
    • Once in this event screen, go to the bottom and hit the “Register” button.
    • On the next screen, click the “Login” button at the top right of the screen.
    • Fill in your username and password (this is the same username and password you use to log into the AADOM website).
    • Your information will automatically populate.
    • Follow the prompts to complete the registration for the webcast or educational package at no charge to members.
  • I want to renew my membership. Where can I make a payment?

    Visit the Members Dashboard and click on the “Pay Your Bills” link. This will show any pending invoices you may have for your membership. Just follow the prompts on the payment screen.

  • What is e-Campus and where can I find more information?

    AADOM’s e-Campus is the hub for all of our members (and non-members) educational resources. Visit e-Campus HERE to learn more about all of the educational resources at your disposal.

  • I need help finding my Member ID and looking up my CE credits.

    Your member ID is included with your New Member Welcome Kit and is also noted on the Membership Certificate you receive for not only new members but for everyone who renews. If you are unable to find your member certificate or welcome kit, just reach out to Membership Services at info@dentalmanagers.com. Once you have your member ID, looking up your CE credits is easy. Just visit the AADOM e-Campus and click on the “Submit your CE” link at the top of the page.

  • I am having trouble getting into the on-demand webcast library.

    The AADOM webcast library is a members benefit.

    If you’re a non-member, you can view our full webcast list and descriptions in our webcast library. To visit our library, just go to e-Campus and click on “Webcast Library.”

    Webcasts are sorted by category for easy navigation. If you are an AADOM member, to access a webcast recording, visit the Members Dashboard and log in with your username and password. Once logged in, just click on the webcast library link for a listing of all available recordings by category.

  • Can I transfer membership?

    In most cases, yes. Transferring your membership is an option, especially if the dental practice has paid for the membership. Please reach out to our Membership Services team at info@dentalmanagers.com and they will contact you to discuss specifics.

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Take AADOM for a Test Drive
  • Download some free resources and test drive AADOM on your time. Your test drive includes:
    • 3 webcast recordings

    • 1 issue of the Observer Magazine

    • A private link to our Facebook community

    • A complimentary Q&A session with an AADOM Success Strategist

    • 1 practice management podcast

    • Bonus whitepaper from our sponsor