AADOM LiveCast: 5 Steps to Building a Resilient Practice
Approved for 1 CE towards AADOM Designations
If 2020 taught us anything, it’s the value of resilience. Throughout it all, office managers had to show up for their patients and teams while dealing with their own fear and anxiety. This LIVEcast will examine how office managers adapted to new models of scheduling, communication and teamwork and how the resilience they developed can help optimize performance in any environment.
Session Learning Objectives:
- Learn how 2020 tested and strengthened practice and personal resilience
- Gain communication and relationship tips for stronger teamwork
- Get insights into patient concerns and how to overcome them
- See how technology can help improve communication and safety
- Learn which practice adaptations will become best practices
Session Sponsored by RevenueWell
AADOM Members log in HERE to watch the recording.
Learn more about the presenter:
Amanda Ellsworth is Senior Manager, Product Marketing at RevenueWell, an industry leader in patient engagement software. She has over 16 years of experience, specifically in the healthcare and education spaces, and has worked for startups, small business, as well as larger corporate entities. Amanda has a passion for how technology can support dental practices, ultimately filling schedules, maximizing front office productivity, and providing patients with the best experience possible. Ellsworth earned her M.A. in Industrial and Organizational Psychology from The Chicago School of Professional Psychology, and her B.A. in Communications from Michigan State University.