Upcoming AADOM DISTINCTIONcast – Understanding the Need for Virtual Assistants

Please note, this session is being simulcast on the AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel to view on 2/18/2025 at 1:00 pm Eastern

Understanding the Need for Virtual Assistants

Explore how virtual assistants can transform dental office operations by alleviating common front office challenges, enhancing workflow efficiency, and improving patient satisfaction. This course provides actionable insights into identifying the right tasks to delegate, ensuring seamless implementation, and maximizing the benefits of virtual team members for your practice.

Learning Objectives:

  • Understand the Role and Benefits of Virtual Assistants – Identify common pain points in dental office workflows and recognize how virtual assistants can improve efficiency, reduce costs, and enhance patient experiences
  • Assess Readiness for Integrating Virtual Support – Evaluate the indicators of readiness for virtual assistants, define tasks suitable for delegation, and determine the systems and processes necessary for a successful integration
  • Develop Strategies for Onboarding and Measuring Success – Gain insights into creating effective onboarding processes, building trust and communication with virtual assistants, and measuring the success of their impact on practice operations

Speaker: Rebecca Herring, MAADOM

DISTINCTIONcast begins at 1:00 pm Eastern on our AADOM Facebook Page, the AADOM LinkedIn Page, and the AADOM YouTube Channel

Rebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion.

Rebecca is known for her approachable, down-to-earth coaching style. She understands the complexities of running a dental practice and strives to make each team member feel valued, supported, and heard. Her genuine care for others shines through in her work, whether she’s helping a practice streamline workflows, develop leadership skills, or enhance patient care. With expertise in leadership development, standard operating procedures, and team dynamics, Rebecca helps dental offices achieve operational efficiency while creating a positive and motivated workplace culture.

Rebecca believes that at the heart of every successful practice is a unified, empowered team. By fostering open communication and trust, she creates an environment where dental professionals can thrive. Her personalized coaching approach focuses on strengthening team relationships, improving workflows, and reducing errors, all of which lead to an exceptional patient experience and a stronger, more productive practice.

As Vice President of the Denver DPLN network, sponsored by AADOM, Rebecca is at the forefront of dental office management. Her commitment to professional development is reflected in her achievements as a lifetime member of the American Academy of Dental Office Management (AADOM), where she earned her Fellowship in 2023, her Mastership in 2024, and is on track to receive the prestigious Diplomate designation in 2025.

Her deep understanding of dental practice management is further enriched by her active involvement with leading industry organizations such as Women in DSO, Dental Entrepreneur Women (DeW), and the Academy of Dental Management Consultants (ADMC). These affiliations keep her well-connected with the latest industry trends and best practices, ensuring her coaching clients benefit from cutting-edge insights.

Rebecca’s approachability and wealth of knowledge extend to her role as co-host of the “Dental Decoders Podcast,” where she brings her down-to-earth wisdom and practical solutions to listeners. In the podcast, she and her guests—industry leaders, coaches, and mentors—decode the challenges of dental practice management and provide actionable strategies to help teams and practice owners overcome obstacles and thrive.

One of Rebecca’s key areas of focus is helping practices build their “dream team” through the implementation of virtual assistants. She offers a step-by-step guide on how to leverage offshore support staff to reduce operational costs, enhance productivity, and scale a practice with ease. Her strategic approach helps dental teams stay agile and competitive while improving patient care.

Outside of her coaching practice, Rebecca finds joy in her family and the great outdoors. She and her husband, Chris, enjoy an active lifestyle in Colorado, where they embrace the changing seasons with activities like camping, hiking, paddleboarding, snowboarding, and ice climbing. Together, they raise seven children and are eagerly awaiting the arrival of their second grandchild in 2025. Rebecca’s personal life mirrors the values she brings to her professional world—balance, passion, and a commitment to growth and adventure.

With her vast experience, approachable demeanor, and unwavering dedication to helping others succeed, Rebecca Herring is not just a coach but a trusted partner in transforming dental practices from the inside out.

 

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