AADOM QUICKcast – Click, Book, Smile: Your Secret to a Full Schedule

Video Description:

Picture a world where managing appointments is no longer a headache but a seamless part of your practice. Get ready to debunk the myths about online scheduling as we introduce you to the game-changing Reserve with Google—a powerhouse tool that lets people book appointments within Google search results.
This session is crafted specifically for Office Managers—the true backbone of every dental office—who are ready to level up their practice. We’ll show you how to conquer common scheduling challenges with ease while keeping full control in your hands. Say goodbye to missed appointments and overwhelming admin tasks—this is the future of patient care, designed to make your life easier and your practice more efficient.
Let us take you on this journey to lighten your load so you can shine in what you do best: ensuring top-notch care for your patients.

Course Learning Objectives:

• Implement 24/7 Booking Seamlessly: Discover how to integrate 24/7 appointment scheduling directly from Google search results so patients can book appointments anytime, even outside regular business hours.
• Simplify Administrative Tasks: Learn how ID and insurance card scanning reduces manual data entry errors, improves patient record accuracy, and saves valuable time.
• Boost Patient Satisfaction and Practice Visibility: Explore strategies to enhance patient experience through easy online booking and leverage Google’s platform to increase your practice’s online presence and attract new patients.

Sponsored by: Henry Schein ONE

Click, Book, Smile: Your Secret to a Full Schedule

In today’s fast-paced digital world, how your practice handles patient scheduling can make a big difference in operational efficiency and patient satisfaction.

With expectations shifting towards convenience and accessibility, traditional scheduling methods can quickly fall behind. Modern solutions, like those integrated into our Practice Growth Suite, offer new ways to streamline the appointment booking process and enhance your practice’s overall management.

Meeting the Demand for 24/7 Booking

The trend towards around-the-clock scheduling is becoming increasingly clear.

Data reveals that 71% of dental consumers conduct an online search before booking an appointment, and 43% of these searches happen outside traditional business hours*.

By offering 24/7 scheduling capabilities, your practice can capture these opportunities and never miss out on potential patients. This approach aligns with the growing demand for digital convenience, ensuring your practice remains accessible and attractive to a broader audience. Patients appreciate the flexibility of booking at their convenience, which can significantly enhance your practice’s appeal and reach.

Streamlining Administrative Tasks

Efficient scheduling is not just about improving patient experience; it also plays a crucial role in the day-to-day operations of your practice.

Traditional scheduling methods can be cumbersome and error-prone, with manual data entry leading to mistakes and wasted time. Modern scheduling tools can automate many of these tasks, such as scanning and auto-filling patient information.

For instance, scheduling an appointment online takes under a minute, whereas doing so by phone can take up to 8.1 minutes*. This efficiency not only reduces the administrative burden on your staff but also allows them to focus on more critical tasks, ultimately contributing to a smoother-running practice.

Enhancing Patient Experience

A user-friendly and efficient scheduling system is vital for maintaining high levels of patient satisfaction. With 95% of patients indicating they would book an appointment online if given the chance, offering an easy-to-use online booking option is crucial*.

This convenience helps reduce no-shows and enhances overall patient satisfaction. Additionally, with 5% of all Google searches related to health, having a strong online presence makes it easier for potential patients to find and engage with your practice*.

A streamlined booking process not only boosts patient retention but also attracts new patients who value convenience and efficiency.

Tips for Optimizing Your Scheduling System

1. Ensure Seamless Integration: Choose a scheduling system that integrates smoothly with your other practice management tools. This reduces the need for manual data entry and ensures a more cohesive operation
2. Promote Online Booking Options: Actively promote the availability of online booking through your website, patient communications, and social media. Making it easy for patients to schedule online can significantly increase appointment rates.
3. Regularly Review and Adjust: Keep track of your scheduling data to identify peak times and trends. Use this information to adjust your scheduling practices, ensuring you accommodate patient needs effectively and optimize resource allocation.

Modern scheduling technologies are reshaping how dental practices manage patient appointments, offering significant improvements in efficiency, accessibility, and patient satisfaction. By embracing tools that provide 24/7 booking, automate administrative tasks, and enhance the patient experience, you can keep your practice ahead of the curve.

Streamline Scheduling with Henry Schein One

Ready to elevate your scheduling game? Henry Schein One’s integration with Reserve with Google offers a powerful solution to streamline your appointment bookings. Enjoy the benefits of 24/7 scheduling, simplify the process for your patients, and boost your practice’s visibility.

Discover how modern scheduling can transform your practice with Henry Schein One by your side! Click here to learn more!

Sources:

• https://www.invoca.com/blog/healthcare-marketing-statistics
• https://www.physicianspractice.com/view/online-appointment-scheduling-a-missed-chance-to-boost-patient-satisfaction
• https://newsroom.accenture.com/news/2014/two-in-three-patients-will-book-medical-appointments-online-in-five-years-accenture-predicts
• https://blog.google/products/search/health-info-knowledge-graph/

Learn about the presenter:

Sara Coan is a seasoned management professional who in recent years started a career in sales. With extensive experience overseeing dental practices, as regional operations manager she transitioned to a Territory Account Manager role at Henry Schein One 3 years ago. With over 14 years of experience overseeing dental practices, Sara is skilled in optimizing operations and enhancing patient satisfaction while identifying practices opportunity for growth and change. Sara lives is south Louisiana and is a die-hard LSU fan (GEAUX TIGERS). Outside of work, Sara is a mom to 4 amazing kids and wife to husband Andy.