Middle management can often present a challenge for dental office managers. The ever-changing dynamics in both large and small office dental practices can be very fluid. Managing the people both under your care and those over you can have major challenges. It...
We can all agree that for most people, there is a wide space between knowing something and doing it. This disparity can be a present truth in every area of our lives. We know we should eat better, but the drive-through is always calling out. We know we should...
Why should you invest time in defining core values? A positive, nurturing culture can make an often pressure-filled day in the dental office tolerable, if not enjoyable. Therefore, it is particularly important to get everyone in the practice thinking about the...
Helping your patients understand dental insurance’s how and why is a challenge. Only some patients know who their insurance provider is, let alone what benefits they have or how benefits might apply to their account. Patients assume that dental insurance...
