A foundation of trust is laid during patients’ initial phone calls to your practice. Your practice needs to continue building that trust with patients long after the call has ended. Financial conversations are one area that, when mishandled, can lead to a...
Navigating the Dreaded Out-of-Network Conversation I think I can speak for most, if not all, practice managers when I say working with PPOs is a pain. It’s no wonder that so many practices are going into as out-of-network providers. One of the most popular...
