Chasity McCord, RDA, MAADOM, has been in dentistry for 10 years. She started her career as a Dental Assistant. Chasity transitioned out of the clinical team 3 years ago to become the Office Manager for a pediatric dental office in Gadsden, Alabama.
Chasity was inducted into the AADOM Fellowship program in 2022 and received her Mastership during the AADOM 2024 Conference in Las Vegas, Nevada.
Problems in the dental office can be equated to a fire; if we ignore the fire and don’t try to respond immediately, the fire will spread quickly, causing widespread damage. Putting out these fires can be tricky and trying, and you are never sure what problem or...
When a group of individuals is gathered, especially for long periods, it is common to see division, gossip, and disagreements. The dental setting can be very stressful, often leading to difficulty with staff members working together as a team. When this...
The dental office manager is vital to an office’s success and often holds the reins of the practice. They are the key players who ensure there are no malfunctions in operations or patient care. Keeping a tight rein presents many challenges, and it only...
