Hiring has always been one of the hardest parts of my role as a dental office manager—not because I do not understand the process, but because I understand how much is at stake. The person who greets patients, answers the phone, manages the schedule, and...
In a small dental practice, every team member is crucial. When one person is missing, the impact is felt immediately. When that person is responsible for the front office, the disruption reaches every part of the practice. Recently, our Patient Care...
When I joined my husband on my first dental mission trip to Honduras in 2013, I didn’t know it would shape me just as much as the patients we served. What began as an act of support—helping to sterilize instruments, organize supplies, and guide...
Some of the most important lessons I’ve learned about leadership did not come from a seminar or a management course. They came from outside the walls of my husband’s dental practice—on a school porch in the mountains of Honduras, in a community...
There’s something powerful about serving your community—meeting people where they are, offering care without strings attached, and reminding them that they matter. For the past three years, our dental team has participated in the Lisandra Soto Day of...
