Being an office manager is not an easy task. It’s a big responsibility requiring the ability to wear many different hats. The title “office manager” can be misleading and give the perception that we are only leading the front office. I prefer...
Debbie has been in the dental field since 1997 and is a Practice Manager and Director of Operations at a busy practice in Kentucky. She is a certified dental assistant with additional radiography and coronal polishing certifications, which she received from the University of Kentucky. Debbie graduated from Western Kentucky University with a degree in Business and is a Lifetime member and Master of the American Association of Dental Office Managers. She co-founded the Kentucky DPLN Study Club of Dental Office Managers.
Top Tips for Providing Good Faith Estimates
Patient collections are imperative to running a practice. Giving your patients accurate estimates before treatment is one way to help increase your collection percentages. It is not only ethical but also a law. After many years of discussion, the No Surprises...
8 Ways to Keep Your A/R Down and Your Collection Percentages Up
Dentistry is about helping our patients have beautiful, healthy smiles, but it is also a business with overhead. As much as we would like to give everyone their beautiful, healthy smiles for free, we can’t. Collections and collection percentages matter....