Running a dental office can feel like you’re in the center of a circus. You’re juggling schedules, fixing equipment on the fly, and keeping the team spirit alive amid daily dramas. If you often wonder whether you’re really cut out for this,...
Gabriela Solano, DAADOM
Dental Practice Administrator
Gaby Solano, originally from Mexico, has significantly impacted the dental healthcare sector alongside her husband, Dr. Guerra. In 2021, they embarked on a journey to open a startup clinic, a venture that quickly grew to over 1800 active patients in less than three years, illustrating their dedication and patient-first approach. Gaby's leadership and commitment to creating an inclusive, welcoming atmosphere were recognized when she was honored with the "2024 Startup of the Year" award by the US Small Business Administration (SBA) in Sacramento, CA. She has completed all AADOM Distinciton levels: FAADOM, MAADOM, and DAADOM. Her guiding philosophy is to foster an environment where patients feel valued, seen, and genuinely cared for, setting aside traditional production goals in favor of prioritizing patient welfare.
Bonds Stronger Than Composite: Nurturing Your Relationship with Your Dentist Boss
Stepping into the shoes of a practice manager means entering a world where your relationship with the dentist isn’t just part of the job—it’s the heartbeat of your daily work life. Picture this: You’re the confidant, the strategist, and...
“Se Habla Espanol?” The Crucial Need for Bilingual Staff in Dental Offices
Setting foot in a country where the language dances around you, unfamiliar and intriguing, can be the adventure of a lifetime—until a sudden toothache turns that adventure into an ordeal. Imagine this: Out of nowhere, you’re grappling with relentless...
Improving Oral Health in Your Community – Part 3
Tips for Creating a Practice Environment Where Patients Feel Safe, Seen, and Welcome When working on our annual planning and strategy meetings, my team always starts by going to our values. What is important for the doctor, the clinical team, and the admin team? In...
Improving Oral Health in Your Community – Part 2
Learning Who Your Practice Serves, and Could Serve: Reach Out to Diverse Patient Populations and Welcome Them In In my last article (Part 1 of this series), I wrote that my husband (a dentist) and I came to the United States from Mexico. When we first arrived,...
Improving Oral Health in Your Community – Part 1
Fair Treatment Doesn’t Always Mean Same Treatment: Be Aware of the Special Health Needs of Immigrants and Other Underserved Patient Populations Editor’s note: This is the first in a series of three articles on what dental practice managers can do to make the...