Heather was on the mission field during college when she became interested in the dental field. After she finished her internship in Haiti, she returned home to complete a dental assisting course and began my dental career in 2005 as an assistant.
In 2007, Heather returned and earned her expanded functions dental assistant certificate. Over the next few years, she cross-trained herself to learn insurance, billing, and all the front office ins and outs.
Heather is a lifetime member of AADOM and received her FAADOM in 2021 and MAADOM in 2023. She earned her DAADOM in 2024.
She is passionate about helping people in all aspects of life and giving back to the community.
Patients come in for their routine visits, and we provide them with their services and send them on their way with their reappointment follow-up, but are we listening to what they say or how they act when they are in our offices? We’ve heard it before,...
Have you ever heard, “You are so brave!” or “I don’t know how you do it,” or any of the many other phrases similar to these? I heard them so many times that I didn’t know how to respond because I never felt brave at the time nor knew exactly how I got through...
In a world full of chaos, when life brings challenging events and we feel exhausted, we must learn to turn to those closest to us for support and encouragement. Let them fill us up and help replenish our souls so we can keep carrying on. I like to think that...
Frazzled … burnt out … drowning in to-do lists? You’re not alone in feeling overwhelmed. We are a private practice, and since we reopened from our COVID closure three years ago, we have been busting at the doors with patients needing to be seen with no openings...
What makes each dental office different and stand out from others? Why should any patient or employee pick your office over another one? What makes your team stand out? Here are some things our team does to be the difference, not only for our patients, but also...
In a fast-paced world where people easily blend in, and everyone is constantly on the go, it is important to stop, slow down, and appreciate those with us daily, showing up and supporting us. In most offices, teammates spend more time with each other than their...
