It’s January 2020, and you just got offered the office manager position after being the treatment coordinator for 5 years at your office. You’re feeling so many emotions: excited, nervous, wondering if you’re the right person for the job, am I...
Sally Polito has been with Veranda Dentistry for 9 years, 4 of those being the Office Manager overseeing two practices in Iowa.
She is a lifetime member with AADOM and was a Practice Administrator of the Year nominee in 2021. She received her FAADOM in 2023 and MAADOM in 2024.
In her downtime, you can find her reading, traveling and spending time with her family.
The Missing Piece: Recognizing Your True Value in the Dental Office
Have you ever felt you aren’t valued in your position or that your team or patients think you are “just” a receptionist or the least valuable office member? Do you believe people have that impression of you, or are you being your roadblock? I’m here to tell you...
Is Going Out of Network Really as Scary as It Seems?
The dreaded question, “You don’t take my insurance?” We went out of network in March 2020 and bought two additional practices. Not only were we learning the new ropes of out-of-network discussions, but we were also doubling our team in a very...