Brandi’s Pearls of Wisdom: Dental Practice Management Tips

Brandi Williams, DAADOM: 2025 Office Manager of the Year for Multi-Location - Pearls of Wisdom.

 

Dental Management Tips from AADOM’s 2025 Office Manager of the Year – Multi Location

As Chief Growth Officer for Catalyst Dental Allies, Brandi Williams, DAADOM, has helped transform a small group of four practices into a thriving network of 47 across Oklahoma. Her leadership philosophy—rooted in growth, empowerment, and connection—has inspired her teams to reach new heights while cultivating a culture of collaboration and purpose.

Recognized as AADOM’s 2025 Office Manager of the Year – Multi-Location Practice, Brandi shares her insights on leading through change, developing strong systems, and helping every team member find their “right seat” on the path to success.

 

#1) Expect Excellence, But Honor Different Paths

Every generation approaches work differently. Stay committed to the goal, but be open to new methods, tools, and ideas that your team brings. You might be surprised at what you can learn from taking a new approach to a standard task.

#2) Assume Patients Will Say, “Yes!”

Why wouldn’t they? We get to be excited for our patients as they receive the amazing care they need and deserve. It is an honor to help every person who walks through our doors.

#3) Never Underestimate the Value You Bring to the Table

Do not let fear or self-doubt overshadow the experience, wisdom, and professionalism you bring to your role. You are a 10, and you deserve a seat at the table. Pull up your chair, share your strengths, and take every opportunity to learn from others at the table.

 


Is Your Dental Office Manager Our Next Practice Administrator of the Year?

Each year, AADOM recognizes two members as Office Managers of the Year (single-location practice and multi-location practice) who exemplify leadership, actively pursue professional development, education, and community service, and have demonstrated the ability to increase practice efficiency and profitability through the implementation of systems, technology, and marketing strategies. Does this sound like you or the office manager of your dental practice?

Nominations for 2026 will open soon! Your candidate could be recognized at the 2026 AADOM Conference next September.

 

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