In every dental practice, there are people who step in and make things work. They stay late to fix a problem. They smooth over a miscommunication. They remember details no one wrote down. They adjust, adapt, and carry things forward, often without anyone...
As technology continues to advance in dentistry, the relationships we have with our partners and vendors have had to adapt as well. Over the last decade, we have transitioned to mostly online ordering platforms, automated inventory tools, virtual demos, and,...
“Just this once” sounds harmless in the moment, but in a dental practice, it is often the point where systems quietly begin to break down. One exception rarely stays an exception; instead, it becomes the precedent that patients—and sometimes staff—begin to rely...
Effective and clear communication between the dentist and a patient is still one of the most essential skills in today’s dental practice. Even though technology continues to get more advanced almost quicker than we can keep up with, the chair-side conversation...
Holly Hatfield, Practice Manager at Tiger Family Dental in Sedalia, Missouri! 🎧 Prefer to listen? Tune into Holly’s story HERE. Finding Your People: Holly Hatfield’s AADOM Member Story For Holly Hatfield, joining AADOM helped her discover something she didn’t realize...
“The strength of a dental practice is not determined by systems alone, but by the strength of the leadership partnership guiding it.” When people talk about what makes a successful dental practice, the conversation usually centers around clinical excellence,...
As dental office managers, we often focus on the internal operations of our practices—our teams, our patients, and our systems. However, some of the most impactful growth happens outside our office walls. Networking and relationship-building within both the...
As a dental treatment coordinator, you serve as the bridge between patients, providers, and the financial side of care. One of the most critical aspects of this role is helping patients understand, commit to, and accept their treatment plans. With a structured,...
In today’s world, we all know that the earth literally turns by all of the social media options that each of us enjoy generally on a daily basis. While modern technology is moving at a faster speed than any human can keep up with, we must do what we can to...
I’ve always been a numbers person—I think I get that from my dad. I’ve always been curious about the why behind the numbers and what drives them. But to those who aren’t analyzing them every day, numbers are just numbers. As a regional manager, I always...
