Every dental professional has been there: you lay out a thoughtful treatment plan, backed by X-rays, clinical evidence, and your years of expertise—only to hear, “Let me think about it.” Or worse, “I’ll call you to schedule,” followed by radio silence. It’s not...
As leaders in the dental industry, it’s essential that we continually foster an environment of trust, openness, and positive communication. As part of my journey toward achieving the distinction of Master of the American Association of Dental Office Managers...
The practice of dental billing and coding represents fundamental components of healthcare administration that deliver accurate financial compensation for services rendered. In pediatric dental care, dental professionals need to understand special considerations...
As an office manager, your role demands a delicate balance of responsibilities, from overseeing administrative tasks to ensuring smooth office operations. With so many duties pulling your attention in different directions, it’s easy to overlook the importance...
Dental Management Tips from AADOM’s 2025 Office Manager of the Year – Multi Location As Chief Growth Officer for Catalyst Dental Allies, Brandi Williams, DAADOM, has helped transform a small group of four practices into a thriving network of 47 across Oklahoma....
Dental Management Tips from AADOM’s 2025 Office Manager of the Year – Single Location As the Office Manager of Beaver Creek Dental in Knoxville, TN, Brooke Paul, DAADOM, has helped transform a small startup practice into a thriving three-doctor, 27-member team...
As a dental professional, your commitment extends beyond the four walls of your practice. While providing excellent care to your regular patients is paramount, consider the profound impact you can have by reaching out to the underprivileged youth within your...
Bringing new technologies and techniques into the dental office is essential for providing top-tier patient care. However, successfully implementing new procedures takes more than just investing in equipment or a doctor’s learning. Training your team to...
Potential employees have a multitude of choices when it comes to where they want to work. To attract and retain excellent employees, offices should foster a culture of community and appreciation. Hiring an employee is just the beginning of the journey,...
Join Penny Reed, AADOM’s Executive VP, for a roundtable discussion with several office managers who have achieved all three levels of AADOM’s professional designation program — FAADOM, MAADOM, and DAADOM. Panelists include Chavelle Galton-Rice, DAADOM; Erika Pusillo,...
