In my first year as a dental office manager, my head assistant asked me, “What’s my pay raise this year?” This question seemed old to me. First, this was not a government job where one gets “COLA… This text opens a new tab to the official...
Dental News
Dental News |5 min read
Cut Down on the Other No Show in Your Office: Interviews!
You’re looking to hire your next great team member, but so is everyone else! The hiring process can be extremely time-consuming, especially when candidates don’t show for their scheduled office interviews. Cut down on no shows and attract better candidates by...
Meet Our July Featured Member: Emily Estrella
Learn more about Emily Estrella AADOM’s July Featured Member AADOM Member Since 2019 Katy Trail Dental Dallas, TX Q: What type of practice do you work in? A: General Dentistry Q: What is your title? A: Office Manager, Patient Care/Insurance Coordinator...
Dental News |7 min read
Accurately Tracking Time Has Never Been More Important for Your Practice
Nationally, conversations are starting to turn increasingly toward the prospect of businesses and the national economy reopening in the very near future. And, as we open, everything is being put into motion quickly for managers. There are new considerations about PPE...
Meet AADOM’s June Featured Member
Learn more about Hannah Morrison AADOM’s June Featured Member AADOM Member Since 2014 The Winning Smile Dental Group Flowood, MS Member of the Northern MS Chapter Q: What type of practice do you work in? A: General Dentistry Q: What is your...
Dental News |2 min read
Defining Our Expectations (By Setting Clear Patient Expectations)
Have you ever had a patient call to schedule an appointment and then not show up? What about a financial arrangement with a patient, and when they arrived, they forgot the checkbook? Has anyone ever called your office to inquire about a statement they received when...
Dental News |3 min read
Becoming a Co-Leader with Your Doctor
Becoming a co-leader with your doctor is essential. The relationship should be open, honest, and transparent. Your leadership depends on it as if you’re two business partners working together. A well-run practice is not a one-person effort. It is of utmost importance...
Dental News |5 min read
How to Plan for the Big Come Back! (Dental Office Manager Action Plan)
Who would have thought a little over a month ago we would be going through what we are experiencing today? As I sit and look back at what was going on in the office just a short while ago, COVID-19 has made an impeccable impact on what we are going through and what we...
Dental News |3 min read
How to Create a Strong Password (Tips from a Certified Fraud Examiner)
The risk of cyberattacks is a daily reality for individuals and businesses alike. Even worse, the threats are continually evolving, becoming faster and more sophisticated as each day goes by. More than ever, it’s critical to be educated about the different...
Dental News |8 min read
After COVID-19 Employee and Patient Safety Will Be One and the Same
Now that the COVID-19 lockdown has been going strong for about a month, the American workforce is starting to look at how and when they’ll be able to get back into production mode. But, as you’re thinking about what it’s going to take to bring your employees back from...