CE Webinar – Patient Trust in 2025: Tools, Trends, and Tactics
This webinar is for both AADOM Members and Non-Members!
AADOM Members log in HERE to watch the recording and accrue CEU.
Resource Video Links – (these videos had audio issues during the webinar, so we are providing links to access the videos here. links are also available to members in the handout section of the webinar in our eCampus LMS)
Pearl: https://players.brightcove.net/260825798001/tURrlPx0Ol_default/index.html?videoId=6342179708112
CarePay+ https://vimeo.com/1124235472
BOLA: https://vimeo.com/1124235438
Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
Video Description:
Want more loyal patients and better outcomes? In this webinar, Catrena Choong of Patterson Dental reveals how building patient trust can directly impact your practice’s success. You’ll learn what today’s patients expect, how trust influences their decisions, and practical ways to strengthen it at every touchpoint. Walk away with proven strategies to boost retention, increase treatment acceptance, and create a practice patients truly believe in.
With ever-increasing competition and patients having more access to information than ever before, being a practice they trust has never mattered more.
When you build trust with your patients, you’re not just filling chairs – you’re building lasting relationships that grow your practice.
This webinar explores:
- The current patient-trust landscape
- A series of proven tactics to increase trust at your practice
- Trends shaping the trust experience
- And how to put it all together and become the practice patients want to come home to
Sponsored by: Patterson Dental
Speaker: Catrena Choong, Senior Software Product Marketer at Patterson Dental
Catrena Choong is the Senior Software Product Marketer at Patterson Dental, driving go-to-market strategy and marketing programs for software solutions. With expertise in digital marketing, analytics, and eCommerce, she brings over three years of experience fueling demand and sales success. Catrena is passionate about customer-centric marketing, using feedback to craft impactful campaigns that help dental practices grow, connect, and thrive. She focuses on optimizing the customer journey through insight-driven strategies.
