CE Webinar – The Connected Practice: Patient Engagement, KPI Mastery, and AI Integration
This webinar is for both AADOM Members and Non-Members!
AADOM Members log in HERE to watch the recording and accrue CEU.
Approved for 1 CEU for AADOM members, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)
Not an AADOM member? Click HERE to view the options and join now.
Video Description:
Clinical excellence alone does not drive practice growth. This one-hour CE session bridges the gap between outstanding dentistry and sustainable business performance. Attendees will explore the five-touchpoint patient journey, master the eight KPIs that predict revenue and retention, and evaluate where AI delivers real ROI today versus where it falls short. A live midpoint dashboard exercise turns data into action, and every attendee leaves with a personalized 90-day integration roadmap.
You do not need 10 new tools. You need the right 2 tools, fully implemented.
Course Learning Objectives:
- Identify the five critical touchpoints in the patient journey and evaluate current practice performance at each stage
- Apply the eight KPIs that directly drive revenue, retention, and reputation growth
- Distinguish between AI tools delivering measurable ROI today and those not yet ready for clinical deployment
- Use a structured vendor evaluation framework to assess AI solutions before committing to a contract
- Build a personalized 90-day action plan to integrate technology while preserving the patient relationship
Sponsored by: Curve Dental
Speaker: Cassie Tallon, Fractional COO, The Fractional Match
Cassie Tallon is a fractional COO and founder of The Fractional Match, a fractional operations consulting firm serving practices, group practices, and dental technology companies. With 20+ years in operations spanning 100+ dental practice acquisitions, from single locations to 33-site group practices, Cassie brings a practitioner’s perspective to patient engagement, operational strategy, and AI integration. She is a two-time published author, nationally recognized keynote speaker, and strategic advisor to leading dental technology companies.
