Coaching Your Dental Team to Embrace Change
Change is the only constant in life, and in the ever-evolving landscape of dentistry, it’s crucial for dental teams to not just adapt but embrace change. Whether learning about the hot new dental tech, welcoming a new team member, or changing treatment protocols, leading a dental team through these transitions requires effective leadership and clear communication.
In this article, we’ll explore ways to guide your dental team to embrace change, ultimately driving success and growth in your practice.
Cultivate a Culture of Continuous Learning
Encourage your team to view change as an opportunity for growth rather than a disruption. Foster a culture of continuous learning by providing opportunities for professional development, whether it’s through workshops, seminars, or online courses.
By investing in your team’s education, you not only equip them to stay ahead of industry trends but also empower them to confidently embrace new technologies and techniques, fostering a sense of empowerment and motivation.
Lead by Example
As a leader, your actions speak louder than words. Demonstrate your willingness to embrace change by actively seeking opportunities for improvement in your practice. Let your team see you enthusiastically embracing changes.
Whether implementing new software, protocols, or systems to streamline administrative duties or adopting a new dental technique to enhance patient care, lead by example to motivate your team to follow suit.
Encourage Open Communication
Effective communication is not just a tool; it’s a value. Set clear expectations.
Keep your team informed and involved by holding regular meetings to discuss upcoming changes, address concerns, and encourage feedback. Create a safe space where team members feel valued and heard, developing a sense of ownership, cooperation, and collaboration.
Provide Training and Support
Transitioning to new technologies or protocols can be challenging for the best dental teams. Provide complete and thorough training with any changes made within the practice.
Coaching and support will ensure your team feels confident and competent in implementing change. Assigning mentors or providing access to external resources can help the team members navigate any challenges.
Celebrate the Wins and Learn from Mistakes
Acknowledge and celebrate milestones as your team embraces change and succeeds. Recognizing individual and collective efforts and celebrating the wins reinforces the value of adaptation and innovation.
Most team members like to be recognized for their accomplishments. At the same time, I view challenges and mistakes as learning opportunities rather than setbacks.
Do not finger-point or place blame: Encourage your team to think of setbacks as opportunities for reflection and improvement, driving continuous progress.
Embrace Flexibility
In a dynamic field like dentistry, flexibility is not just a skill; it’s a mindset. Encourage your team to remain adaptable and open-minded. Good teams recognize that the ability to pivot in response to new information or circumstances is not just a necessity; it’s a strength.
By embracing flexibility, your team can more easily navigate transitions and seize opportunities for growth, fostering a sense of adaptability and confidence.
Leading a dental team to embrace change requires a proactive approach, prioritizing communication, collaboration, and continuous learning. By encouraging and embracing a culture that values innovation and adaptation, you empower your team to thrive in an ever-changing industry, ultimately driving success and excellence in patient care.
Embrace change as an opportunity for growth, and watch your practice evolve to new heights.
About the Author
Kari Hicks, DAADOM
Kari Hicks, DAADOM, is managing director of Access Dental Services, LP in Missouri, a growing company with five current locations.
She has worked in dentistry for over 15 years, beginning with on-the-job training as a chairside dental assistant. She has worked as a practice manager for over a decade.
