Why Dental Office Managers Need to Know It All
Dental office managers are multitalented professionals who help keep the dental practice running smoothly. Whether you’re interfacing with a patient to deliver a treatment plan or working with insurance companies, you play an integral role in leading the administrative and operational aspects of the dental practice.
According to AADOM’s 2023 Distinction Survey, the most common office manager responsibilities include financial management, human resources, training and compliance, marketing and sales, and insurance. In addition, a growing number of practice managers are taking on infection control tasks within the dental office, which requires specialized knowledge and training. Depending on the size of the office, your duties may be broader or more specialized.
Benefits of boosting your knowledge
You do so much for your patients and staff as a dental office administrator. With so many responsibilities and areas of expertise required, it’s no wonder that many dental office managers feel like they need to know – well, everything! Although it’s not possible to literally know it all, there are a variety of professional development opportunities to grow your knowledge and build confidence in the workplace.
And there are tangible benefits to increasing your knowledge. According to AADOM members who earned AADOM distinction – and had to earn many hours of CE to do so – they reported benefits such as:
- Enhanced ability to lead and support the team
- Greater understanding of the business
- Greater ability to improve work processes
- Increased productivity and efficiency
- Stronger financial management skills
If you’re ready to boost your knowledge as dental practice administrator, following are a few ways to get started.
3 ways to boost your knowledge
As a leader in the dental office, staying on top of best practices in practice administration is vital. Here are three great opportunities to advance your skills and your career.
- AADOM eCampus Educaton Hub…Click to open link in new tab…
AADOM’s eCampus is a convenient online library of CE and other content created specifically for dental office managers. From new manager training to insurance resources, the eCampus Education hub provides interactive trainings and recorded discussions to help build your knowledge.
- Dental Office Management Bundle…Click to open link in new tab…
The DALE Foundation worked with AADOM to create three online courses for dental office managers, exploring topics from office finance to HR practices. Designed to make you a better manager, these self-paced courses also count toward earning AADOM Fellowship. To celebrate Office Manager Appreciation Month, the Dental Office Management Bundle…Click to open link in new tab… is 20% off with code OFFICE20 through Sept. 30.
- Dental Infection Control Certificate…Click to open link in new tab…
You can save 20% month on the DALE Foundation’s infection control courses in honor of Dental Infection Control Awareness Month, as designated by the Organization for Safety, Asepsis and Prevention (OSAP). Enter code ICE20 through Sept. 30 to save on the OSAP-DALE Foundation Dental Infection Prevention and Control Certificate…Click to open link in new tab… — which meets AADOM Mastership requirements — and other infection control courses.
If other members of your dental team need to brush up on office management or infection control, invite them to check out these resources and special offers today.
About the Author
Michelle Godofsky is the Director of Marketing & Communications for the Dental Assisting National Board and the DALE Foundation.