Faces of AADOM – Leslie Lytle, DAADOM
The Sweet Success of Customer Service: Leslie’s Journey from Cake Decorator to Dental Practice Manager
Join us in the latest episode of the Faces of AADOM podcast, where Heather interviews Leslie Lytle about her diverse career path into dental office management. As a dedicated member of Faces of AADOM, Leslie shares her story and the lessons she’s learned along the way.
In this episode, Leslie discusses her career transitions from cake decorator to flight attendant, and finally to her role as dental office manager. Heather highlights Leslie’s dedication to AADOM, noting her commitment to helping others grow.
Leslie identifies customer service as a common thread throughout her career. “Whether it was making wedding cakes, ensuring passengers’ safety as a flight attendant, or managing a dental practice, customer service has always been key,” she explains. This focus on customer service has been essential to her success across various fields.
When discussing her journey with AADOM’s Distinction program, Leslie shares that it was both a personal and professional endeavor. “It’s fifty-fifty,” she says. “I want to learn and grow for myself, but also to bring that knowledge back to the practice.”
Leslie emphasizes the importance of having supportive mentors and leaders in the dental industry. “If you have a team member who wants to grow, why not help them instead of forcing them? It’s important to invest in people who are eager to learn and contribute,” she asserts.
Leslie’s story is a reminder of the importance of passion, continuous learning, and the willingness to embrace new opportunities.
About Faces of AADOM
Meet AADOM members who make up the heartbeat of our community – the diverse and talented individuals who embody the spirit of excellence in dental office management. Every member has a story. “Faces of AADOM” shares members’ unique journeys, the path that led them into dentistry, and the moments that define their passion for dental leadership.
Subscribe to Faces of AADOM to discover more stories of resilience, growth, and empowerment within the AADOM community.
