The Importance of the Tribe
Have you ever gone through something unusual—or maybe even difficult—at work and thought, “Am I alone in this?” Or maybe you’re navigating a tricky situation and wonder, “Surely someone, somewhere, has dealt with this before.”
Yes, we all have supportive friends and family who encourage us when we’re down and cheer for us when we succeed. But they don’t always understand the day-to-day realities of the dental world.
That’s why having your Tribe is so important. Your group of supportive dental office managers and team members who truly get it. They’re in the same trenches as you—maybe in different parts of the country—but they understand.
Over time, I’ve learned that building your Tribe isn’t just helpful—it’s essential. You can’t thrive in this field without people who understand your world and are willing to walk through it with you. Here are three ways I’ve built my own Tribe:
AADOM
I joined AADOM in 2022 when I was an assistant office manager. Through that avenue, I met industry leaders who have become valuable contacts. I follow their newsletters, connect with them on social media, and use their insights to keep up with the ever-changing world of dental management.
AADOM offers an up-to-date continuing education library that’s always at my fingertips. I’ve also connected with other dental office managers through AADOM, and their insight and support have been invaluable as I transitioned into full-time practice management.
Social Media Groups
Online communities for dental office managers have been a huge resource. When I face a situation I’ve never encountered before, I can ask my group for input.
The guidance and suggestions I receive save me from having to reinvent the wheel—and that shared knowledge is gold.
These online communities have also led to real friendships—people I know I can depend on and trust, not only for work-related issues, but also in my daily personal life. It’s amazing how connections built around our profession can grow into something even more meaningful.
Local Office Connections
One thing people often overlook is connecting with other office managers in your own area. When I first started in dental 10 years ago, it felt taboo to be friendly with “the competition.” It took me a few years to realize there are enough patients in our town for all of us to thrive.
Since then, I’ve built relationships with several local dental offices. These connections have been a huge help. We borrow supplies when one of us runs out. We call each other with questions, especially when something falls outside our specialties. It’s a support network that’s right around the corner.
Your Tribe Changes Everything
Having a Tribe doesn’t happen by accident—it takes effort to build those relationships. But let me tell you, it’s worth it.
Whether you need advice, a second opinion, or just someone who understands the crazy day you’ve had, having people in your corner makes all the difference.
So don’t be afraid to reach out. Ask the question. Make the connection. You don’t have to do this alone, and you’re not the only one figuring it out as you go.
I’m so grateful for the people I’ve met along the way—those who’ve answered questions, listened when I vented, and reminded me why I love what I do. I hope you find your Tribe, too, because it really does make all the difference.
About the Author
LeAnn McLain, MAADOM
LeAnn McLain began her journey in the dental field in 2016, where she started as a part of the administrative team at Total Dental Care and transitioned to Practice Manager in 2023.
LeAnn received her FAADOM in 2023 and her MAADOM designation in 2025. In her off time, she is an involved member of her community through service and leadership, and she loves that her family serves right beside her.
