Learn more about Brandi Williams AADOM’s Featured Member for May
AADOM Member Since 2020
Catalyst Dental Allies
Q: What type of practice do you work in?
A: General Dentistry
Q: What is your title?
A: Director of Operations
Q: How long have you been with this practice?
A: 3.5 years
Q: What are some of the duties you are responsible for within your practice?
A: I am responsible for overseeing the operations of our 19 practices which includes training and preparing the teams to provide excellent customer service and to be as efficient as possible.
Q: What is the most rewarding aspect of your career?
A: I love helping struggling practices become successful. I also love helping office managers and team members grow.
Q: What do you see as some of the benefits of membership to AADOM?
A: I am new to AADOM but I love all of the educational materials as well as having the Facebook groups to share successes and struggles. Sometimes it can be very lonely as an office manager and it’s nice to have a group of like-minded people to communicate with.
Q: What advice would you give to a new office manager just starting out?
A: Be open to learning from others! Learn how other practices do things and make tweaks to what works for your practice. Be adaptable!
Q: Do you or your practice support any charitable organizations or events?
A: Our owner, Dr. Brasher goes to Peru annually for a dental mission trip and takes several staff with him. We also give back to under-served areas at Christmas time. Many of our doctors and teams serve at the Oklahoma Mission of Mercy. This two-day event gives free dental services to non-insured Oklahomans every year.
Q: What are some of your hobbies/interests outside of work?
A: I enjoy singing at church, spending time with my husband and four children. I also love to shop and sped time with friends!
Would you like to be a Featured AADOM Tribe Member? Just complete the application HERE and tell us a little about yourself.