From Teammate to Boss: Navigating Leadership Without Losing Friendships

Real-World Insights from LeAnn McLain, FAADOM.

 

Imagine working alongside the same people for years, sharing laughter, tears, and even the occasional gripe about the job. You’re equals, sharing the same struggles and triumphs.

Then, suddenly, you find yourself in a new role—you’re the boss.

How do you maintain your friendships with your former peers while also stepping into the role of their leader?

I’m very familiar with this scenario, having experienced it firsthand. Here are four tips to transition from teammate to leadership liaison effectively:

1. Set Boundaries Early On

As my doctor often says, “Clarify, don’t excuse.”

Establishing clear boundaries from the get-go is essential. Let your team know what kind of leader you are and what they can expect from you. By defining these boundaries early, the transition becomes smoother.

In my case, we created the position of “Assistant Manager” in our practice two years before I assumed the role of Practice Manager. This allowed me to ease into leadership responsibilities, such as leading meetings and handling staff and patient issues.

Communicate openly about these changes, explaining that while the dynamics may shift, your respect and care for each team member remain unchanged.

A dental office manager going over boundaries with team member.

2. Be Fair and Consistent

As a boss, it’s paramount to lead with fairness and consistency. Your team needs to know that policies and expectations apply to everyone. Avoid any semblance of favoritism towards former friends.

Consistency in your actions and decisions will build credibility and trust as a leader. Say what you mean and mean what you say—it’s a simple but powerful principle to abide by.

Consider implementing regular feedback sessions where team members can voice their concerns or suggestions, ensuring everyone feels heard and valued.

3. Seek Feedback and Support

Transitioning from friend to supervisor can be challenging, so don’t hesitate to seek feedback and support. Mentors, colleagues, and human resource professionals can offer valuable insights and guidance on navigating this transition.

Additionally, foster open and honest conversations with your team about the change. Encourage everyone to share any concerns or feedback they may have.

Transparency and communication are key to maintaining positive relationships during this transition.

Consider organizing team-building activities or social events outside of work to strengthen bonds and reassure your team that your friendship remains intact despite your new role.

Learn More Now

4. Lead by Example

As a new leader, it’s crucial to lead by example and embody the qualities you expect from your team.

Show professionalism, integrity, and a strong work ethic in everything you do. By modeling these behaviors, you set a positive tone for the entire team and inspire them to do the same.

Empathy and understanding should always be shown toward your team members’ challenges while holding them accountable for their responsibilities. A person’s actions speak louder than words, so strive to be a role model who inspires others.

By setting clear boundaries, leading with fairness, seeking support, and leading by example, you can navigate the transition from friend to boss while fostering a positive work environment for everyone. After all, isn’t a positive workplace something we all strive for?

 

Join 34,000 Dental Professionals. Get Weekly Tips for Free. Subscribe Now.

 


About the Author

 

Profile of LeAnn McLain, FAADOM.

LeAnn McLain, FAADOM

LeAnn McLain began her journey in the dental field in 2016, where she started as a part of the administrative team at Total Dental Care and transitioned to Practice Manager in 2023.

LeAnn received her FAADOM in 2023 and is currently working on her next level of distinction. In her off time, she is an involved member of her community through service and leadership, and she loves that her family serves right beside her.

 

Leave a comment:

Your email address will not be published. Required fields are marked *

*