The American Association of Dental Office Management's Blog
Making a Successful Office Transition From Back to Front
At the time of my office transition, I had been a dental assistant for 28 years, six years with my dentist. I was comfortable sitting right beside him, and we worked together so fluidly. We flowed like the tide, ever so graceful. I could read his mind and knew exactly...
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Having Trouble Connecting with Your Patients? Find Your Charlie!
I have been “doing” dentistry for a long time! In my 40 years of providing support to my dentists, as their assistant, front desk, dental office manager or whatever task I am performing, I always keep the best interest of the patient at the forefront. After all,...
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Introducing a Therapy Dog Into a Pediatric Practice
Dental Anxiety can often run high in our young patients, so when my doctor approached our dental office management team with a new idea to incorporate a therapy dog to help ease children’s fears, our ears literally perked up. We are an extremely innovative team,...
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Perseverance & Patience for Dental Managers
Perseverance is defined as persistence in doing something despite difficulty or delay in achieving success. It is, without doubt, the biggest skill-set you must learn as a manager. Along with perseverance, patience is defined as the capacity to accept or tolerate...
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The Ultimate Cross-Trained Dental Team
Let’s explore these scenarios with a cross-trained team and systems that are in place for days like this. It begins with the creation of a team of individuals who are not only exceptional in their specific job functions and customer service, but also open to personal...
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A Dental Manager’s Personality: It’s Just Who I Am
I have the privilege of helping dental office organizations nationwide communicate and work together more effectively, become better leaders, and deliver service with more passion and focus through my Culture Camps! A big part of the Culture Camp process is to shed...
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How to Put Some Sizzle in Your Treatment Acceptance
Ideally, your dental office manager or dental marketing coordinator is consistently communicating the availability of aesthetic dental services to your patients through email, e-newsletters, direct mail, and your website. But it’s important to get the patient’s...
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Ethics Is Your Choice
House Ethics Committee. US Senate Select Committee on Ethics. ADA Code of Ethics. Every state, every professional organization, every institution has a written Code of Ethics, Code of Conduct, or Expressed Culture. It would appear in watching the news headlines that,...
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AADOM Sponsor in the Spotlight – CareCredit
Learn more about Angela Martinez from CareCredit Featured Company Representative Vice President, Strategic Associations and Dental Health Policy Company Name CareCredit Industry Category CareCredit-Patient Financing. The CareCredit healthcare credit card can help...
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Medical Coverage for Trauma-Related Dental Services
Many dentists are asked to submit dental procedures to the patient’s medical plan, either by the dental payer or the patient. When asked if a practice submits medical claims it is not uncommon for the response to be “no, we do not submit medical claims for dental...
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