Upcoming CE Webinar – You Run the Practice. Now Own the Revenue

Please note, this session is being broadcast as a Zoom Webinar. Register here to join us on 5/13/26 at 1:00 pm Eastern

This webinar is for both AADOM Members and Non-Members!

Approved for 1 CEU for AADOM members. AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations)

You’re managing more than the schedule—you’re shaping the revenue of the entire practice. Most people think revenue cycle management lives in the back office, somewhere between claim submission and payment posting. But if you’re an office manager, you already know that’s not how it really works.

Revenue starts with you. It starts with how the schedule is built, how insurance is verified before the patient walks in, how clearly the team is aligned on treatment and documentation, and how confident financial conversations happen at the front desk.

The small decisions you make throughout the day don’t just keep the office running; they directly impact cash flow, case acceptance, and how quickly the practice gets paid.

This CE webinar is designed specifically for AADOM office managers who want to better understand—and take control of—that impact. We’ll walk through the full revenue journey, from the first call to the final payment, and show how your role connects every step of the way across the practice. If you’ve ever felt like you’re constantly putting out fires, chasing down information, or dealing with payment delays, this session will help you connect the dots—and show where you can take back control. Because revenue cycle management isn’t just a back-office function, it’s a reflection of how well the entire practice runs—and you’re at the center of it.

Your team is already doing the work to keep the practice running. This session shows how that work—especially in scheduling, eligibility, and communication—shapes revenue long before a claim is submitted.

Course Learning Objectives:

• See where revenue is gained—or lost—across your daily workflows
• Identify gaps in scheduling, eligibility, and communication that slow down payments
• Align your front office, clinical team, and billing processes to reduce friction.
• Lead your team with clearer accountability around financial outcomes
• Create more predictable, consistent revenue without adding more work

Sponsored by: Henry Schein One

Speaker: Zach Shelley

Zachary Shelley began his career as a professional skateboarder, dedicating over 15 years to the sport before transitioning into dentistry in 2009 as a dental technician. In 2020, he expanded his expertise into dental practice management, where he discovered a passion for helping practices grow and thrive. With a proven track record in the dental industry, Zachary is known for his ability to connect with teams, streamline operations, and drive meaningful growth. Outside of work, he enjoys spending quality time with his family and living life with purpose and balance.

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