OM101: Office Manager Training Series

The building blocks to a successful dental practice management career.
Guiding You Through Your First Year
This eight-module series covers everything from meeting your team to understanding and evaluating your reports and everything in between.

Are you a new office manager?
Are you new to the dental field?
Do you have a new team member to train?

AADOM’s OM101 program will take you through your first year! Participants receive a variety of forms, report examples, and even a first-year checklist of recommended competencies a new office manager should be able to execute by the end of their first year.

Certificates of completion are provided for each module upon successfully passing the module quiz. Plus, you’ll receive eight CE credits towards AADOM Fellowship (also AGD/Pace approved).

Access to this indispensable training is just ONE of the MANY benefits of AADOM membership!

Would you like more information about OM101?

I'd like to learn more!
An AADOM Success Strategist will be in touch with more information about OM101 as well as all of the other benefits of membership.
  • I'd like to learn more!
    An AADOM Success Strategist will be in touch with more information about OM101 as well as all of the other benefits of membership.
What’s Included?
As an AADOM member, you can access our range of courses containing real practical education.
A group of dental office managers sitting and looking at a tablet

The Office Manager 101 Training Series (OM101) helps you to acquire and hone your skills. Some highlights from the course include:

  • Meeting and working with your team
  • Understanding your daily tasks
  • Effective scheduling
  • Learning and improving office systems
  • Running effective team meetings
  • Understanding reports and analysis
  • Learning CDs from three of the industry’s top educators
  • Common forms you’ll need for your practice
  • An OM101 checklist
  • Included for members; $995 for non-members
Course Information

Melanie Duncan (FAADOM), Penny Reed, Rita Zamora, Sandy Baird, Ginny Hegarty (SPHR)

Approved for:



Included with membership ($995 for non-members)

Join Our Tribe

OM101 is just one of the many benefits open to you with AADOM membership.

Our AADOM tribe standing together in a conference room

When you join the AADOM tribe, you’ll enjoy a whole host of resources, including invaluable education courses like OM101. Membership is affordable (less than $15/month!) and opens up opportunities for personal and professional growth and accomplishment. Here are just a few of the many benefits of membership:

  • Only $199Year (that’s less than $17/month!)

  • eCampus Educational Curriculum
  • Designation Programs (FAADOM, DAADOM, MAADOM)
  • Live and On-Demand Webcasts
  • Private Members-Only Forum
A room fully of AADOM members posing for a group photoshoot

I have done the first three dental courses in the Office Manager 101 curriculum and let me tell you it is VERY informative! Lots of notes taken for sure – I have my own binder of notes if that tells you anything. I am not an office manager by title, but I do a lot of the duties in the office I am currently in, with hopes of becoming an office manager in the future and I LOVE this curriculum!

Cindy Cramond, CDA

Succeed With OM101

Helping you to become the best dental office manager you can be!