Practice Administrator of the Year
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2020 Practice Administrator of the Year
Debbie is a proud lifetime AADOM member and serves as Co-President of the AADOM Triangle Chapter. She received her AADOM Fellowship in the Fall of 2016 and most recently received her Mastership in September of 2020. Her AADOM Triangle Chapter is the largest chapter in the country and has won the “Chapter of the Year” for the last 2 years. Prior to being named the 2020 Practice Administrator of the year Debbie was recognized as an AADOM “Practice Administrator with Distinction” for the past 3 years.
Debbie and her husband Ron, have two married children, Ryan, and his wife Emily, who reside in Overland Park, KS, and Brittany, and her husband Kevin, who live in San Clemente, CA. Debbie has 3 grandsons, Carson, Jack and Logan, and a 1 granddaughter, Ila Marie. Debbie loves being “NaNa” and she proudly says that she’s going to be one of “THOSE” grandparents – and she loves every minute of it.
2020 Practice Administrator of the Year
Jennifer has taken on a true passion for dentistry, and continually strives to advance her education, and pass on her knowledge and charisma. She became a Fellow of the American Association of Dental Office Management (FAADOM) in 2015, and most recently was inducted as an AADOM Master (MAADOM) in September of 2020. Jennifer was the founder of the Boston Chapter of AADOM and remains actively involved in the chapter today. In 2019, she was recognized for her on-going hard work and dedication, as she was nominated and honored by AADOM as a Practice Administrator of Distinction.
During her time away from the office, Jennifer enjoys spending time with her husband Dominick, and their two daughters Addison and Caroline. You can find them taking trips to the lakes region of New Hampshire, and spending time with their extended family and friends!
2019 Practice Administrator of the Year
2018 Practice Administrator of the Year
Through specialized training, she has had the opportunity to learn from some of the best management groups in the industry, and she loves to pass on the wisdom that she has gained. With consideration to all the different aspects of her career, she says her true passion lies in customer service. She is always designing new ways to make patients feel at home in the office, and never too busy to drop what she is doing and make you a cup of coffee. Her dedication to constant learning, and growth in business and in her personal life has helped her motivate her team to achieve continuous success.
2017 Practice Administrator of the Year
2016 Practice Administrator of the Year
Jamie has always enjoyed meeting people and he says if you don’t know him, you are missing out! By the time he was 7 years old he had started his own business as a shoeshine boy in his father barbershop. This was the start of his love affair with the public. His first social interactions were with his father’s clients. Jamie, his dad and the men in the barbershop celebrated friendship with friendly banter, small talk, and a kind or encouraging word. Some men didn’t even come in for a haircut, they just came to visit, read the paper, or talk about sports, politics, economics etc… He has always been in the people business.
Jamie entered the dental business in 2008 when Dr. Crawford and Dr. Miller discovered him at the local vocational school where he was an administrator. Prior to Jamie’s 10 years of school teaching and administration he was a vice president of a community bank. Jamie was invited to Grove Dental’s annual planning meeting and was introduced as an observer and consultant. During the meeting, he witnessed the doctors sharing patient before and after photos and each employee described the depth that the patient’s life had been touched. Patient 1, 2, 3 … 40, orthodontic patient, lost 40 pounds, changed their hair, got engaged, had a child, returned to their 35th class reunion and fell in love with their high school sweetheart. He watched as each team member shared what they had contributed and witnessed the pride that they have in the “job” dentistry played within these transformations. Well, needless to say he fell in love with the relationships established with patients and the transformation of lives. He said, “Sign me up!!!!” Eight years later he is still learning the language of dentistry!
His favorite part of the job is making a difference, with patients, with the dental family, and community. Grove Dental allows Jamie to maintain constant monitoring of daily operations. He finds the finance part of management most engaging. Making the deal, negotiating, reducing costs, recruiting new doctors, expanding services, while always asking what is best for the patient keeps Jamie every day.
Jamie and his wife, Jenean, have two sons, Jacob and Jared. Both sons are married to beautiful, wonderful girls Chelsea and Ellise, respectively (both just happen to be daughters of the doctors Jamie works for). Jamie and Jenean are proud grandparents to one granddaughter, Kate.
- Cecilia Mescain, FAADOM, 2015 Office Manager of the Year
- Lisa Spradley, FAADOM, 2014 Office Manager of the Year
- Cindy Sooter, FAADOM, 2013 Office Manager of the Year
- Deanna Alexander, FAADOM, 2012 Office Manager of the Year
- Robyn Rossetter, FAADOM, 2011 Office Manager of the Year
- Melissa Meredith, FAADOM, 2010 Office Manager of the Year
- Kay Valentine, FAADOM, 2009 Office Manager of the Year
- Melanie Duncan, FAADOM, 2008 Office Manager of the Year
- Mindy Altermatt, 2007 Office Manager of the Year
- Jennifer Russell, 2006 Office Manager of the Year
- Connie Elwell, 2005 Office Manager of the Year