AADOM Speaker/Consultant Alliance (ASCA)

Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 40 years of dental experience and consults and speaks nationally and internationally. She is the owner and CEO of The Speaking Consulting Network, and a member of The Academy of Dental Management Consultants (ADMC), The Academy of Dental Office Managers (AADOM) and The American Academy of Dental Practice Administration (AADPA). To contact Lois and inquire about Banta Consulting or The Speaking Consulting Network:

• Office: 816-847-2055
• Address: 33010 NE Pink Hill Rd, Grain Valley, MO 64029
• Email: lois@bantaconsulting.com
• Check out her websites: www.bantaconsulting.com and www.speakingconsultingnetwork.com.

Chuck Blakeman is a successful entrepreneur, best-selling business author, TED Speaker, Inc. magazine contributor, and world-renowned business advisor who built twelve businesses in eight industries on five continents. He and his company, Crankset Group, now uses his experience to advise dental practice leaders and owners to success.

Chuck has led grown and led $1 million to $100 million companies. He presently leads the Crankset Group, a dental advisory company, and a for-profit business based in Africa, focused on developing local economies to solve poverty.

Chuck is the host of the GOTT Dental Podcast, rated one of the top three podcasts in dentistry. He speaks all over the world 50+ times a year, writes for major dental magazines, and has appeared in Success, Entrepreneur, Inc., NYTimes.com, CNNMoney.com, and was cited in Stephen Covey’s last book, “The 3rd Alternative”. Chuck also hosts the Get off The Treadmill (GOTT) Dental Summits.

Before focusing on dentistry, some of Chuck’s former customers included Google, Microsoft, Apple, Eli Lilly, TAP Pharmaceuticals, Sun Microsystems, Tyco Healthcare, Johns Manville and many more Fortune 500s and smaller businesses.

If your dental practice is faced with the challenge of how to:

• Get off the dental treadmill
• Make MORE money in LESS time
• Grow faster, increase profits and higher staff retention
• Turn employees into Stakeholders who own their jobs
• Attract and retain self-motivated self-managed people
• Get back to the passion that brought you into dentistry

…then Chuck can help.

Leslie is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and treating special needs patients. She is a Certified Speaking Professional whose fast paced, entertaining programs have earned her the reputation as an outstanding speaker in dentistry. In the dental field since 1972, Leslie now devotes her time to providing training and education for dental professionals on how to keep patients and the dental team safe.
Leslie delivers up to date, accurate information that dental teams can relate to. She is often called upon by governmental agencies and dental corporations to consult after infection control breaches are found. Her “in the field” experience provides thought-provoking images of do’s and don’ts to help dental teams avoid infection transmission and accidents. When time permits, Leslie shares tips, tools, and hands-on activities to make training memorable, repeatable, and sticky.
Leslie helps dental teams navigate the sea of state and federal regulations. Her vast experience in dentistry, along with her OSHA knowledge, gives her a unique, in the trenches, perspective on how dental practices can best meet compliance. Whether it is presenting to a large group, consulting in a dental practice, or one on one coaching, Leslie helps simplify and streamline complex regulations.
After working with Leslie, office managers say they have more confidence and know exactly what to do to protect their patients, practice, and team. Leslie’s programs can be delivered at association meetings or remotely by webinar. Leslie provides step by step checklists and action plans that can immediately be implemented to keep the information fresh long after the training.
For the 7th year in a row, she has been listed as a “Leader in Consulting” by Dentistry Today. Leslie is an authorized OSHA Trainer and a PACE provider by Academy of General Dentistry.

Nancy Clark Crossin brings over three decades of dental industry experience and wisdom to the dental community. An established catalyst and advocate, Nancy has long worked to encourage dentists and dental teams to reach “their” next level of success through the power of collaboration, brainstorming, and teamwork. Because of her sense of fair play, her burning desire to level the playing field, and because she has her finger on the pulse of the dental industry, Nancy saw a need to create and offer an unparalleled option to the 70% of dentists who do not engage the services of a dental consultant yet want to achieve organizational excellence. Nancy realizes that too often, improvement strategies tend to fade over time because of the hard issue of implementation, and the soft issue of resistance to change.

Nancy’s goal is to support, inspire, and encourage dentists and dental teams to take action and move forward toward “their” next level of success via the DIY Digital Dental Consulting program. The DIY Digital Dental Consulting program offers proven “tools of the trade” and a step-by-step “how-to” process for long-lasting results. Nancy has been sharing her wisdom, experience, ideas, and enthusiasm one-on-one, in small and large teams her entire career. Currently, she is committed to leveling the playing field and serving dental professionals through her comprehensive DIY Digital Dental Consulting program: in your office in your time and in your own way.

• Founder DIY Digital Dental Consulting
• Member ADMC(Academy of Dental Management Consultants) past Director of Education
• Member AAOSH(American Academy for Oral Systemic Health)
• Member AADOM(American Association of Dental Office Management)
• Past President & Vice President of Education, Park City Toastmasters International
• Former Member SCN(Speaking Consulting Network)
• Former Owner, Oraspa™CT

Teresa is a popular speaker on managerial excellence and dental insurance. As a lifetime member and a Fellow of AADOM, she understands your struggles and celebrations. Audiences often comment she connects with the crowd because of her prior extensive experience as a manager. She is a member of the Academy of Dental Management Consultants and the National Speakers Association. Teresa was recently named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is regularly recognized as a Leader in Consulting by Dentistry Today. Recently, she provided consulting assistance in the development of the American Dental Association’s Guidelines for Practice Success™. Teresa received her Master’s Degree in Healthcare Management from Marymount University.

Mary Fisher-Day is the Founder of The Dental Business, Bites and Business, Legacy Dental Coach and the Author of “The Dental Business; a Blueprint for Success”, a book written for dental practice owners and managers. Mary has penned articles for multiple publications and blogs. She is a speaker and has been a featured guest on a multitude of dental podcasts and webinars.
Mary has served the dental industry for more than thirty years. Through her experience in both Clinical and Managerial roles in dental practices, she has great insight into the inner-workings of a dental practice. She understands the role of management style in practice culture. Mary’s clients see results quickly. Every management program is customized to addresses urgent concerns first. She strives to see dental teams enjoy going to work each day in a successful practice and have worry-free time away from the office.
Mary is a member of the Academy of Dental Management Consultants, the Dental Consultant Connection and the American Association of Dental Office Management.

Mary Govoni is an internationally recognized speaker, author and consultant, working with dental teams for over 40 years on clinical efficiency, OSHA compliance and infection prevention, HIPAA compliance, ergonomics, and team communication. Mary is a Certified OSHA Outreach Trainer and assists dental practice across the country in achieving compliance with regulatory requirements. Mary also is known for her practical approaches to implementing systems and protocols to enhance patient safety. Mary a past president of the American Dental Assistants Association, a member of the American Dental Hygienists Association, a member of the Organization for Safety Asepsis and Prevention, the Academy of Dental Management Consultants, and the Speaking and Consulting Network. She has published numerous articles in Dental Economics, The Dental Assistant Journal, RDH Magazine, Dentistry Today, Inside Dentistry and many others.

Ginny Hegarty is a Dental Practice Management Strategist, Speaker, Writer and Coach passionate about helping dental professionals create their next level of success and a practice that they love. Ginny is best known for her expertise in practice growth and leadership with a focus on breakthrough communication success and employee engagement. Ginny is the Founder and President of Dental Practice Development, Inc. providing practice management and team development services to dentistry since 1997. She proudly serves as an ADA Consultant to the Council on Dental Practice, is a Faculty Presenter for 4 Steps to a Great Hire in the ADA’s Executive Certificate Program with the University of Notre Dame [a big deal in her Irish Catholic, football-loving family!] and Ginny has presented Practice Management 101 to the students at Harvard School of Dental Medicine. She is a Past-President of The Academy of Dental Management Consultants. Ginny’s book, PIVOT, Practice Leadership Redefined, was released in the fall of 2016 and she is introducing the book to dental study clubs around the country with her new program, PIVOT Leadership Live!

Tija was named one of the Top 25 Women in Dentistry by Dental Products Report. Member and former VP of the American Dental Assistants Association, Tija holds the honor of Master. She is a board member for Dental Products Report Magazine and contributor to several dental publications. Founder of the Dental Assistants Study Club of St. Louis and director of the Dental Careers Institute, her passion is equipping dental teams with the knowledge to grow.

Dayna Johnson loves her work. During her career of managing an amazing dental practice on beautiful Whidbey Island in Washington state, she started training and consulting with other dental practices around the region and found that was her life’s work. Now with more than 25 years of experience in the dental industry, Dayna’s passion for efficient, consistent, and secure systems is grounded in personal understanding and professional expertise. With a direct, pragmatic approach, Dayna helps clients develop standardized protocols for all practice management systems.
Seeing a need in the dental industry for more resources, she founded Novonee – The Premier Dentrix Online community in 2016 and helps cultivate Dentrix superusers all over the country. Dayna knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be.
When she is not training, speaking or writing an article, Dayna enjoys spending time in the garden, golfing and hiking in the Rocky Mountains. Dayna is a total foodie and when on the road searches out local restaurants to support the local economy.

Retired from 38 years of clinical practice and small-business ownership, Dr. Wayne Kerr’s passion as a speaker is to “shorten the learning curve” for today’s young practitioners. He was recognized many times as a civic and small-business leader and was awarded Fellowship in the ACD, ICD, and PFA, Mastership in the AGD, and is a recipient of the Life-Long Learning and Service Award.

Kelly Lynch is an Office Manager, a published author, a Practice Growth Specialist, and a Team Cross Training Guru! Kelly has worked in and managed dental offices for over 25 years and spent 12 years in retail and hospital management. She is a FELLOW, Lifetime Member and Ambassador of AADOM (The American Association of Dental Office Management) and was awarded the AADOM Practice Administrator of Distinction in 2016. Kelly is also a member of the Speaking Consulting Network and the Golden Girls of Dentistry.

Her book, “10 KNOWS to Get to YES! Elevate Your Dental Practice Through Patient Centered Care”, is a practical guide to help practices become the Platinum Level Practice they know they can be! She has published articles in numerous dental publications and has been a consistent contributor to many eBooks. In December 2018 she was interviewed by CUTV News Radio for their Empowered Women Professionals Series. Founding Platinum Practice Solutions in 2015, her mission is to share her skills and knowledge with dental practices, by helping the doctors and teams create a practice that consistently surpasses patient expectations and is highly productive; while reducing stress and having more fun!

Born and raised in Maine, Kelly lives in Sanford with her husband and has been blessed to have her mother, her two children and five grandsons living close by. She loves gardening, cooking and exploring the great outdoors on her purple motorcycle!

Judy Kay Mausolf is a speaker, author and dental culture specialist with expertise in helping others get happier and more successful! She coaches dentists and their teams how to become better leaders, communicate effectively, work together better and deliver service with more focus and passion which result in cultivating a happier, healthier and higher performing culture. She is Past President of National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network and a member of the National Speakers Association and Academy of Dental Management Consultants and recognized as a leader in consulting by Dentistry Today. She is author of three books; “TA-DAH”, “Delivering W.O.W. Service”, and “Rise & Shine!”, and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine”. Judy Kay lives in MN with her awesome husband Steve who makes her special coffee every morning and Zoe…it’s all about me, 7-pound Yorkie!

Dr. David Moffet BDS FPFA CSP is an Australian Dentist and an international expert in Dental Practice Management. He is a skilled dentist, dynamic speaker, and a proven business growth coach, and is the #1 Authority on World Class Dental Customer Service. An accomplished writer and blogger, he is also the author of the three years running #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days!” He is the inventor of The Ultimate Patient ExperienceTM, a simple to implement patient retention system he used to build and subsequently sell (for several million dollars) his very successful Dental Office located in working class western Sydney. Dr. Moffet now spends his time speaking, lecturing and writing, as well as coaching private Dental and non-dental clients (in USA, Great Britain and Australia and New Zealand) on how to improve their businesses and practices by focusing on customer service and patient retention. He has spoken in New York, London, Copenhagen, Cleveland, Manchester, Las Vegas and Philadelphia, as well as in Sydney, Canberra Melbourne, Adelaide, Brisbane and Perth. The bottom line is – Dr Moffet delivers results. By understanding and implementing his customer service concepts and mastering communication skills, professional service businesses can easily replicate this success and successfully apply it in their own industry.

Laura J. Nadler is the CEO of WorkingCat, Inc, a Dental Industry consulting firm. She has been in “teeth” since 1993 with most of that time spent leading sales & marketing teams for manufacturers and digital marketing companies worldwide. She has consulted directly with practices on marketing and practice management and has spoken and consulted around the globe for DenMat, Netsertive – a Google partner, Boston University, University at Sea, Pride Institute, Sesame Communications, ACP and others. She specializes in team building, digital marketing, and teaching practices how to wade through the morass of the internet. Her dynamic lectures are of-the-moment, incorporating the latest news and trends from the ever-changing digital landscape.

With over thirty years of dental office communications experience, Jodie Pearson is excited to share her passion for the art of patient communications. Through public speaking and as a soft skills and implementation coach, Jodie has trained thousands of dental professionals in mastering the art of the Super Powers of patient communication. From getting more new patients to walk through your office door, to insurance verification, treatment presentation, case acceptance, patient collections and beyond, Jodie creates positive office cultures by helping you paint the perfect colors of communication that even the most difficult patients can’t say no to.

As a recipient of media generated referrals for years in the dental office, Jodie taught the art of patient conversion as a Member Consultant for 1-800-DENTIST, just one of the many colors you can choose from her palette. Through implantation of her methods, Jodie has observed offices she has worked with finally paint the picture of their dream office leading to higher levels of production and collections, and peace and satisfaction.

Jodie Pearson is Sr. Account Manager with Trojan Professional Services and an Affiliate with DIY Digital Dental Consulting team. She is a member of the Academy of Dental Management Consultants, Dental Speaker Institute, AADOM Speaker Consultant Alliance, Lifetime Member of AADOM, and a member of the Dental Entrepreneur Women’s DeW Crew. She is a writer, speaker, and frequent podcast guest.

Penny Reed is the founder and president of the dental coaching company – Penny Reed & Associates. She works with dentists and their teams to increase their focus, improve their systems, and accelerate their results. As a professional speaker, she shows dental teams how to reach their goals through greater communication and focus. She has actually written “the book” on practice growth titled, Growing Your Dental Business. In addition, she is the host of the podcast, The Growing Your Dental Business Show, on iTunes. As a result of her work, her clients are more focused, have more income, and have happier teams. On a personal note, Penny is a major Disney fan. It’s her happiest place on earth – and she is always plotting her next Disney adventure with her family.

Dr. Shelburne, an honor graduate from VCU’s Dental school, opened a private general practice in Pennington Gap, Virginia in 1981. In 2008, he surrendered his dental license to practice dentistry after being convicted of healthcare fraud and was sentenced to 24 months in Federal Prison. Now a subject matter expert for the ADA and a nationally known speaker, writer, and consultant, Dr. Shelburne candidly shares his mistakes, his experiences, what he learned as a result, and how to avoid the same life-altering experience. His goal? To increase legitimate reimbursement while reducing risk and to keep you out of prison.

Sadie Stewart is the President of Office Swell, a Honolulu based Dental Consulting Firm with trusted results. Sadie is a successful Practice Management Advisor, Certified Dental Technology Instructor, Keynote speaker for Dentrix Masters Society Hawaii, and an entrepreneur. Sadie is known for her comprehensive practice evaluations, expertise in the most current dental technology and coaching services.
She has managed several successful dental practices in Hawaii and Colorado and continues to share her expertise and knowledge to any practice needing a push in the right direction. Her career in the dental and healthcare field flourished because she has a passion for helping people not only become more successful, but to achieve every goal they set forth.
Sadie graduated from University of Hawaii at Manoa where she studied Business Administration and Psychology. She is dedicated to help your practice transform into the prosperous practice you vision all while utilizing current technology to streamline systems and protocols.
Currently, she is a proud member of The Academy of Dental Management Consultants, the American Association of Dental Office Management and the National Speakers Association.

Rachel is a hygienist of 30 years and Founder and CEO of Inspired Hygiene, the nations leading hygiene coaching firm. Inspired Hygiene guides teams to elevate hygiene services, systems and profits all while empowering hygienists to step into their role as true healthcare providers.

Working in healthcare for more than 20 years, Amy’s passion for risk management began after her own identity was compromised as a result of an improperly educated staff losing her X-rays. That passion has turned into a commitment to provide an easy to understand approach to complex regulations. Amy’s relatable stories of real-life data breaches make an otherwise boring and complicated topic easy to ingest.

As president of ACS Technologies, LLC, Amy oversees two divisions within the company. The largest, and her favorite, is the Training Division. Amy educates and consults dental practices specializing in HIPAA, Information Technology Security, Technology Disaster Preparedness, and Data Breach Mitigation. She also implements comprehensive compliance programs into practices, instilling confidence in organizations necessary for compliance. Amy is highly sought after to consult on data breach mitigations; she aids in minimizing the damage so practices can survive financially intact. Additionally, she consults for IT Providers nationally to ensure they understand HIPAA as it applies to themselves, as well as their dental clients. This enables IT Providers to continue driving the industry forward in a secure manner. The second department is the IT Security Services Division. Amy successfully manages the IT company catering to dental practices that desire to be safe, secure, proactive, and compliant with HIPAA.

Amy stays informed of evolving regulations and the ever-changing education landscape. In addition to ASCA and ADMC, she maintains memberships with Health Care Compliance Association, FBI Infragard, Cyber Health Working Group, HHS 405d, ASCII, Sonoma County Professional Women, and Sonoma County Professional Women. She is licensed by the Dental Board of California and the Academy of General Dentistry.