AADOM Speaker/Consultant Alliance (ASCA)

Kathy Asted has a passion for helping dental practices and their teams succeed. With over 30 years of experience in ownership and management of dentistry, she brings a wealth of knowledge and expertise to each practice. Kathy can help the practice create that all important 1st impression for patients, in order to create a long-term relationship. With her certification as a Human Resource Consultant with Bent Ericksen & Associates, a nationally recognized leader in the Dental HR field, she helps practices navigate the tricky mine field of Employment Compliance. Kathy is also a certified Drake P3 Consultant and uses personality assessments to facilitate staff communication, team building and successful hiring of team members. Having managed a family practice for over 20 years and a multi-location pediatric group for almost 10 years, Kathy has hands-on experience in all aspects of the daily flow of the business and the complexity of staff management.

Kathy loves speaking to groups such as dental study clubs to coach them in effective management and hiring principles to help the team work better. Kathy is a member of the Academy of Dental Management Consultants and a member of the Society for Human Resource Management.

With an MBA, over thirty years of dental management work experience, fifteen years of consulting/coaching, and a dentist/ husband of more than forty years, Sandy Baird, consultant, coach, and speaker, offers dental practices a wide selection of practice management services and solutions. Her advantageous perspective of first-hand “walked in your shoes” expertise from the viewpoint of the dentist, the owner, and the employee allows her to offer valuable and practical solutions. Sandy is a passionate speaker and coach who eagerly shares her knowledge and insights with dynamic enthusiasm and practical advise. She can elevate your practice to a higher level of reward and success.

Christi Bintliff, founder of LEAP2 Solutions, a boutique coaching agency located in Durham, NC. She is a seasoned practice administrator, coach, speaker, and published writer. She brings experience-based expertise in leadership, practice management, and strategic planning fueled by her charismatic personality and cheerful outlook.

She specifically caters to vision-driven leaders by identifying areas of growth and change, establishing strategic goals and objectives, aligning, and engaging their teams all geared toward achieving sustainable results. Although her career specialty is in dentistry; her expertise will contribute to the successful transformation of other industries.

She is a member of The American Association of Dental Office Management (AADOM), a member/treasurer of The Academy of Dental Management Consultants (ADMC), a member of The Speaking Consulting Network (SCN), a member of the National Speakers Association (NSA) and member of Society of Human Resource Management (SHRM).

Ashley Bond, owner of Bond Dental Billing, found a passion for dental billing in 2010 in her own father’s dental practice. After leaving his practice as office manager to stay at home with her children, she discovered an urgent need for dental training and billing assistance remotely. That is how Bond Dental Billing was born. What started as a service to give her father peace of mind, transformed into helping offices all around the country. Our remote dental billing team is dedicated to going above and beyond to provide excellent customer service, collect 100% for our offices, and pay attention to the small details so you don’t have to. Ashley started this company to help her own father’s practice and prides herself on being involved with every office and treating them like her own family. We believe in doing the right thing, focusing on serving our clients, and going the extra mile. Let us help you outsource your stress and increase your profits!

Let’s Connect!

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Leslie is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and treating special needs patients. She is a Certified Speaking Professional whose fast paced, entertaining programs have earned her the reputation as an outstanding speaker in dentistry. In the dental field since 1972, Leslie now devotes her time to providing training and education for dental professionals on how to keep patients and the dental team safe.
Leslie delivers up to date, accurate information that dental teams can relate to. She is often called upon by governmental agencies and dental corporations to consult after infection control breaches are found. Her “in the field” experience provides thought-provoking images of do’s and don’ts to help dental teams avoid infection transmission and accidents. When time permits, Leslie shares tips, tools, and hands-on activities to make training memorable, repeatable, and sticky.
Leslie helps dental teams navigate the sea of state and federal regulations. Her vast experience in dentistry, along with her OSHA knowledge, gives her a unique, in the trenches, perspective on how dental practices can best meet compliance. Whether it is presenting to a large group, consulting in a dental practice, or one on one coaching, Leslie helps simplify and streamline complex regulations.
After working with Leslie, office managers say they have more confidence and know exactly what to do to protect their patients, practice, and team. Leslie’s programs can be delivered at association meetings or remotely by webinar. Leslie provides step by step checklists and action plans that can immediately be implemented to keep the information fresh long after the training.
For the 7th year in a row, she has been listed as a “Leader in Consulting” by Dentistry Today. Leslie is an authorized OSHA Trainer and a PACE provider by Academy of General Dentistry.

Denise Ciardello is co-founder of Global Team Solutions, a practice management consulting firm. A professional speaker and published author, her enthusiasm and knowledge about the dental profession have helped many dental teams. She brings experience, insight, and creativity into her management style, along with a sense of humor. She is a champion of change, and says the biggest challenge of working with practices is people who think they know it all or are resistant to trying new things. The best part of Denise’s job is those moments when clients “get it,” those a-ha moments that can put a practice on the track to serious success.

Along with her talent for business, Denise has gained numerous distinctions in her industry. She is co-author of OMG! Office Management Guide, the “bible” used in training workshops. She is a past president of the Academy of Dental Management Consultants; member of the National Speakers Association and Toastmasters International. She is available to speak on various practice management topics and can be reached at denise@GTSgurus.com.

Ernie Cote is a business owner, digital marketer, and sales leader who shares his breadth of expertise in marketing with the dental industry. As the CEO of Bullseye Media LLC, he brings a fresh perspective to the table from his background in strategic revenue generation and has helped hundreds of dental practitioners achieve their branding and practice growth goals. His stake in providing quality service to dentists is more than just financial; Ernie maintains a personal and ethical commitment to clients and audiences that is beyond evident in the takeaways and feedback garnered from his speeches. He’s engaging and fun! Audiences are never bored and always leave with something to help grow their practices.

Lisa Copeland is a Gen X and an IRONMAN! Her IRONMAN training taught her how to be successful in business communication.

Lisa is a dental team coach / professional speaker of 30 years. Her clinical/corporate expertise is in prosthetic implantology. Employed in US/SE Asia, she’s held every team position and knows how to simplify the corporate business of dentistry. Lisa coaches from every angle and personal experience. Her interactive style empowers dental teams to engage in customizing generational language skills and strategically developing practice communications, to increase profit, performance, and productivity.

Lisa’s dental corporate career paralleled her clinical career as a professional speaker, reporting under marketing, sales, clinical research, and professional relations spanning 25 years. In 2017-18 Lisa had the honor of serving as President in the National Speakers Association (NSA), Northwest Chapter. Lisa received her CSP (Certified Speaking Professional) Award in 2018. Fewer than 12% of global speakers obtain this designation and she is one of three Registered Dental Hygienists internationally that have been recognized. As a virtual veteran of two decades, Lisa became a Certified Virtual Presenter (CVP) in 2020. Her passions in life include triathlons, snowboarding, swimming, and travel.

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Patient Conversations. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of “Moving Your Patients to Yes: Easy Insurance Conversations” as well as a contributing author to the ADA’s annual CDT Companion Guide™. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

Katherine Eitel Belt is Dentistry’s Communication Coach!  International speaker, author, and coach in the US, Canada, and the UK, Katherine is best known for helping professionals develop unscripted, authentic, and consistently exceptional communication in three distinct areas:  1) patient / client service skills including telephone, financial, and treatment presentation conversations, 2) leadership skills including Courageous Conversations, team development, team culture, and personal and professional greatness, and 3) presentation skills including adult learning technology, train-the-trainer, and executive speaker’s training.

With 35 years of experience, her revolutionary training company, LionSpeak, helps dental practices as well as corporate sales / executive teams achieve extraordinary results by communicating with greater clarity and inspiration.  Her highly interactive Lion Camp Team Retreats are the premier team retreats for professionals and healthcare teams nationwide.  Katherine has consulted with companies such as CareCredit, Philips Oral Healthcare, Sirona Cerec, Henry Schein, Patterson Dental, LuLaRoe Fashion, and the Berecz Law Firm.

Katherine is a Spotlight-On-Speaking champion, active member of the National Speaker’s Association (NSA), Speaking Consulting Network (SCN), and American Academy of Dental Office Managers (AADOM), past-president of the Academy of Dental Management Consultants (ADMC), board member for Dental Entrepreneur Women (DeW), faculty instructor for the Dental Business Institute (DBI), and recipient of the prestigious Linda Miles Spirit Award for contributions to the dental industry.

I started my dental career as an Office Manager in a practice in St. Louis, MO. As dental insurance regulations were on the rise and reimbursements were drastically decreasing, my practice recognized the need to position ourselves in a way to remain successful amidst all the changes. Our solution was to offer an in-office membership program to retain and open our doors to patients without or frustrated with dental insurance and in need of high quality dental care.

With a total of 28 years in the dental industry, Geri has useful experience in everything from practice management and patient treatment to administration and leadership. Having owned two large periodontal practices with her husband, she knows what it takes to successfully grow a business from the ground up. This experience gives her a better understanding of the multiple silos in our industry; clinical, leader, manager, and owner. Always looking to accumulate more knowledge and understanding, Geri is certified in the Five Behaviors of a Team and DiSC Behavioral Assessments, allowing her to generate unique insights into the personal needs of each member of your team. She has also spent 4 years as a lead coach with ACT Dental Practice Management and Kirk Berhendt. Geri’s passion for administrative excellence and organizational health are the foundation of her training philosophy and are all necessary ingredients for growth and development. She truly understands the importance of working on the practice, not just in and is looking forward to helping you achieve the success you’ve been searching for.

David Harris may have the coolest job in dentistry – he gets to chase, and catch, those who steal from dentists. A rule-breaker in his youth, David changed his direction and has spent much of his adult life in the world of investigation and enforcement, where he uses his unrivaled ability to understand the criminal thought process to help educate and protect dentists. David is the Chief Executive Officer of Prosperident, the world’s largest firm investigating financial crimes committed against dentists. David is a licensed private investigator, a Forensic Certified Public Accountant, and a Certified Fraud Examiner. He is the author of the book Dental Embezzlement: The Art of Theft and the Science of Control and over 30 articles in dental publications. In addition to being a prolific author, David is a frequent presenter at regional, national, and international dental conferences, and his vast wealth of experience, coupled with his keen sense of humor, make David both an engaging and entertaining speaker.

Ginny Hegarty is a Dental Practice Management Strategist, Speaker, Writer and Coach passionate about helping dental professionals create their next level of success and a practice that they love. Ginny is best known for her expertise in practice growth and leadership with a focus on breakthrough communication success and employee engagement. Ginny is the Founder and President of Dental Practice Development, Inc. providing practice management and team development services to dentistry since 1997. She proudly serves as an ADA Consultant to the Council on Dental Practice, is a Faculty Presenter for 4 Steps to a Great Hire in the ADA’s Executive Certificate Program with the University of Notre Dame [a big deal in her Irish Catholic, football-loving family!] and Ginny has presented Practice Management 101 to the students at Harvard School of Dental Medicine. She is a Past-President of The Academy of Dental Management Consultants. Ginny’s book, PIVOT, Practice Leadership Redefined, was released in the fall of 2016 and she is introducing the book to dental study clubs around the country with her new program, PIVOT Leadership Live!

Speaking Topics:

• The Cost of Disorganization: Learn how good clinical operations are imperative for the overall success of the practice
• Short-Staffed? Six Strategies to reduce stress and stay productive
• Building and Keeping a Dental Team: Create an environment to entice new applicants and learn creative solutions to make them want to stay

Kay Hickey is an efficiency consultant at Zirc Dental Products. She enjoys speaking and training clinical systems to help practices become safe, happy, efficient, and more productive. Kay is a licensed dental assistant and former dental assisting educator. She has authored and published four children’s dental books and has written several articles for various dental publications. You can find her CE Courses on Dental Zing and Upgrade Dental. Kay is a member of the Speaking Consulting Network, American Association of Dental Office Management, and AADOM Speaker Consultant Alliance. She has served on the Minnesota Dental Assisting Board and is a former American Dental Assisting Association member.

Colleen Huff, FAADOM has been in the dental field for over 20 years. Her dental career began as a customer service representative for Metlife Dental in Utica, NY. From there a move to New Jersey introduced her to the world of dental offices and she has been there ever since. Colleen is currently an office manager and is an independent consultant for numerous offices throughout the country. She began her speaking career in 2015 covering all aspects of understanding dental insurance and can be found speaking around the country at national meetings as well as local AADOM chapter events. Colleen has been a member of AADOM since 2006, achieved her AADOM Fellowship in 2015 and is President of the AADOM Buffalo NY Chapter.

Colleen is a published author. Her articles can be found in Dental Products Reports as well as the Observer. In 2017 she became part of the Madow Brothers Audio series which was distributed nationally. She is very honored to have been named one of the TOP 25 Women in Dentistry, 2017 by Dental Products Reports. Colleen continues to work as Practice Administrator for Patricia Haberman, DDS, Mira Edgerton, DDS. Ph.D., and Fadi Ayoub, DDS. in Buffalo, NY.

Tija was named one of the Top 25 Women in Dentistry by Dental Products Report. Member and former VP of the American Dental Assistants Association, Tija holds the honor of Master. She is a board member for Dental Products Report Magazine and contributor to several dental publications. Founder of the Dental Assistants Study Club of St. Louis and director of the Dental Careers Institute, her passion is equipping dental teams with the knowledge to grow.

Leslie has been a Practice Manager and Implant Coordinator in the Oral & Maxillofacial Surgery field since 1986. She was selected to become a Program Advisor for CareCredit providing training to a wide variety of health care professionals for 10 years. Leslie has obtained her AAOMS certification for medical and dental coding, which includes CPT/ICD.10. Leslie is a certified dental radiographer specializing in CBCT imaging.

Leslie is the founder of Insurance Billing Outsourcing, providing medical and dental insurance services to dentists. She obtained her Fellowship with The Association of Dental Implant Auxiliaries. She is a member of Speakers Consulting Network, DeW, AAOMS, AADOM, and ADMC. Leslie enjoys being able to improve dentists’ lives by increasing cash flow with focused attention to accounts and by utilizing medical benefits and allowing the team to focus on case acceptance while they enjoy an insurance-free working environment.

Now retired from a highly successful thirty-five-year career, Dr. Kerr has been recognized by state and local organizations as Dentist, Citizen, Professional, and Small-Business Person of the Year. Additionally, he earned Mastership in the Academy of General Dentistry and was honored in 2011 with its presentation of the Life-Long Learning and Service Recognition Award. He is a member of the Hinman Dental Society and an Honored Fellow of the Georgia Dental Association. A highly regarded speaker on the international stage, he is also the author of “Ten Tips to the Top, a primer for the successful dental practice” and multiple books of inspiration, including “When Life Needs a Sticky Note!” and “Wear it on a Tuesday…”

His passion in retirement is to shorten the learning curve to success for all members of the dental team, teach life skills, and to inspire all to find joy each day! Learn more at www.kerrspeak.com.

Lynne Leggett, BS, FAADOM is the Founder & CEO of Victory Dental Management. As a previous Practice Administrator herself, she understands the obstacles you face and what it takes to lead your team to success. Her passion is to help dental practices reach their full potential, increase their productivity and profitability while enabling them to deliver the best patient care and customer experience. As a speaker, she teaches doctors and managers how to take their practice to the next level and improve their leadership capability. Being a seasoned basketball coach, she understands what it means to have a true team working together, not just employees working at your practice. Before working on any process or system, she teaches doctors and managers how to actually coach their team which transcends leadership in the dental practice. As a result of her work, doctors share how they have reduced their stress, increased their profitability allowing them to enjoy dentistry while watching their practice grow.

Lynne is a lifetime member and Fellow of AADOM as well as a member of the Academy of Dental Management Consultants, National Speakers Association, and Speaking Consulting Network. She is the author of “You Can’t Coach Quit”, online CE courses and multiple webinars. She is a contributing author for leading dental publishers, dental forums, multiple state association newsletters, and The Observer. She also publishes her monthly newsletter the “Coach’s Corner”. On a personal note, Lynne enjoys spending time with her family and coaching basketball to girls who want to play at the college level.

Kelly Lynch is an Office Manager, a published author, a Practice Growth Specialist, and a Team Cross Training Guru! Kelly has worked in and managed dental offices for over 25 years and spent 12 years in retail and hospital management. She is a MAADOM, Lifetime Member and Ambassador of AADOM (The American Association of Dental Office Management) and was awarded the AADOM Practice Administrator of Distinction in 2016. Kelly is also a member of the Speaking Consulting Network and the Golden Girls of Dentistry.

Her book, “10 KNOWS to Get to YES! Elevate Your Dental Practice Through Patient Centered Care”, is a practical guide to help practices become the Platinum Level Practice they know they can be! She has published articles in numerous dental publications and has been a consistent contributor to many eBooks. In December 2018 she was interviewed by CUTV News Radio for their Empowered Women Professionals Series. Founding Platinum Practice Solutions in 2015, her mission is to share her skills and knowledge with dental practices, by helping the doctors and teams create a practice that consistently surpasses patient expectations and is highly productive; while reducing stress and having more fun!

Born and raised in Maine, Kelly lives in Sanford with her husband and has been blessed to have her mother, her two children and five grandsons living close by. She loves gardening, cooking and exploring the great outdoors on her purple motorcycle!

Jessica Martin is the owner of Martin Management Consulting and co-owner of Martin Dental, a successful dental spa in Eau Claire, WI. Jessica is a licensed school psychologist and helps medical professionals understand why patients feel anxious or fear at the dentist and other medical appointments. Jessica has created strategies for dental offices to remove some of the most common barriers to dental care. She loves sharing ways to make the experience positive for every patient. Jessica has also been involved in leadership positions for two local networking organizations for the past 7 years. She has assisted 90+ business professionals thrive and be more successful.

Judy Kay Mausolf is a speaker, author and dental culture specialist. She coaches dentists and their teams on how to become better leaders, communicate effectively, work together, and deliver service with more focus and passion. She is Past President of National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network, a member of the National Speakers Association, Academy of Dental Management Consultants, and recognized as a leader in consulting by Dentistry Today.   She is author of three books: “Delivering W.O.W. Service!”, “TA-DAH!” and “Rise & Shine!”, as well as a contributing author for many dental magazines.  She also publishes a monthly newsletter entitled “Show Your Shine”. Judy Kay lives in MN with her awesome husband Steve, who makes her special coffee every morning!

Brenda McNulty has over 30 years of dental experience and is currently an Efficiency and Profitability Coach for Support DDS. She brings a depth of knowledge from both the clinical and the business side of dentistry. Brenda’s expertise is helping teams work smarter not harder by simplifying the everyday tasks that occur in dental practices. She creates increased profitability by establishing systems for practices that focus on the talents of each team member. Prior to accepting the position with Support DDS, Brenda has provided dental coaching with consulting and has been seen speaking on her expertise from the podium at several major dental events. Her passion for the dental profession continues to propel her forward as a key expert for dentists and teams looking to pursue more successfully their ideal practice vision.
Outside of dentistry, Brenda’s passion is her faith, family, giving back and volunteering. She has 5 children and one grandson who calls her Nana. She is a member of the Academy of Dental Management Consultants as well as AADOM. Speaking engagements include several AADOM chapter meetings, Yankee Dental, Chicago MidWinter, Rocky Mountain Dental Association, North Dakota Dental Association, West Virginia Fall Spectacular and many more. This speaker comes with the ability to find sponsors to help defer costs of her honorarium.

Dr. David Moffet BDS FPFA CSP is an Australian Dentist and an international expert in Dental Practice Management. He is a skilled dentist, dynamic speaker, and a proven business growth coach, and is the #1 Authority on World Class Dental Customer Service. An accomplished writer and blogger, he is also the author of the three years running #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days!” He is the inventor of The Ultimate Patient ExperienceTM, a simple to implement patient retention system he used to build and subsequently sell (for several million dollars) his very successful Dental Office located in working class western Sydney. Dr. Moffet now spends his time speaking, lecturing and writing, as well as coaching private Dental and non-dental clients (in USA, Great Britain and Australia and New Zealand) on how to improve their businesses and practices by focusing on customer service and patient retention. He has spoken in New York, London, Copenhagen, Cleveland, Manchester, Las Vegas and Philadelphia, as well as in Sydney, Canberra Melbourne, Adelaide, Brisbane and Perth. The bottom line is – Dr Moffet delivers results. By understanding and implementing his customer service concepts and mastering communication skills, professional service businesses can easily replicate this success and successfully apply it in their own industry.

Robin began her career in dentistry in 1981, working 16 years in a pioneering dental practice as an office administrator and marketing director. Her passion for dentistry and health care, combined with her entrepreneurial spirit, lead her to become the founder of two successful companies. She is the president of RLM Healthcare Marketing & Consulting, Inc., founded in 1997, and Dental Consultant Connection, founded in 2011. As a management consultant, Robin coaches practices throughout the US. She especially finds working with start-up practices and practices in transition very rewarding. Robin is a member of the Academy of Dental Management Consultants (ADMC), the Speaking Consulting Network (SCN) and a lifetime member of the American Association of Dental Office Management (AADOM).

Laura J. Nadler is the founder of WorkingCat Marketing, which focuses on helping dental practices tell their unique stories. She works with teams from early brand development, website design, social media and video production through delivering service that results in great reviews. She calls the approach From Found to Five Stars.
She is keenly focused on coaching teams to own and execute their marketing plans, rather than becoming a monthly bill for social media posts. Every practice has its own story, and she wants to make sure it shines through.
Laura speaks internationally on video, branding and marketing in dental, including at the ADA, ACP, PCSO, Smiles at Sea, Pride Institute, Tufts School of Dental Medicine, Boston University and more. She’s been having a blast in the dental space since 1993 and is the author of “Lights! Camera! YOU! – A Practical Guide to Creating and Using Video to Market Your Practice”. She is a member of ADMC, SCN and AADOM’s ASCA.

With 20 years of experience billing medical insurance for dentistry, Laurie is passionate about sharing her knowledge to allow patients to maximize medical insurance for medically necessary procedures. Through 2-day courses, AADOM speaking, Seattle Study Club meetings, onsite training, and as a speaker at many dental meetings, dental teams are learning how to help their patients.

With over thirty years of dental office communications experience, Jodie Pearson is excited to share her passion for the art of patient communications. Through public speaking and as a soft skills and implementation coach, Jodie has trained thousands of dental professionals in mastering the art of the Super Powers of patient communication. From getting more new patients to walk through your office door, to insurance verification, treatment presentation, case acceptance, patient collections and beyond, Jodie creates positive office cultures by helping you paint the perfect colors of communication that even the most difficult patients can’t say no to.

As a recipient of media generated referrals for years in the dental office, Jodie taught the art of patient conversion as a Member Consultant for 1-800-DENTIST, just one of the many colors you can choose from her palette. Through implantation of her methods, Jodie has observed offices she has worked with finally paint the picture of their dream office leading to higher levels of production and collections, and peace and satisfaction.

Jodie Pearson is Sr. Account Manager with Trojan Professional Services and an Affiliate with DIY Digital Dental Consulting team. She is a member of the Dental Speaker Institute, AADOM Speaker Consultant Alliance, Lifetime Member of AADOM, and a member of the Dental Entrepreneur Women’s DeW Crew. She is a writer, speaker, and frequent podcast guest.

Marsha is President of MSP Consulting, has over 30 years experience in the dental office environment, first as a Registered Dental Assistant and then as an Office Manager. She has spent the last 12 years as a dental management consultant and enjoys helping practices put systems and financial plans in place to help make their offices more productive, more efficient and less stressful. She has experience in scheduling, collections and setting production goals and obtaining them. She has worked with computers in the dental office for over 15 years and is a certified trainer for Dentrix. Marsha maintains a working knowledge of daily dental office activities and issues by helping out at her husband’s dental practice when time allows. Marsha is a Certified Consultant in Employment Law Compliance and Integrated Performance Management with Bent Ericksen & Associates, as well as a lifetime member of the American Association of Office Management (AADOM), The Academy of Dental Management Consultants (ADMC) and The Speaking Consulting Network (SCN). She is also a Certified Dentrix Trainer.

Bonnie Pugh started her career in dentistry over 30 years ago as a business team member and quickly moved into technology with a leading technology company. Bonnie is a uniquely skilled, versatile business and technology professional, offering 30+ years combined industry and business experience.

Bonnie is the co-founder of Practice Dynamics, a dental consulting company that focuses on balance driven success through systems, teams and technology. Prior to co-founding Practice Dynamics Group, Bonnie was the Product Line Manager for the Dental Division of Carestream Dental. She worked with the company for 23 years and in this role, she was responsible for the strategic planning of the dental practice management line of products. Bonnie is an avid sports fan and lives in Florida with her husband and wonderful family.

Penny Reed is the founder and president of the dental coaching company – Penny Reed & Associates. She works with dentists and their teams to increase their focus, improve their systems, and accelerate their results. As a professional speaker, she shows dental teams how to reach their goals through greater communication and focus. She has actually written “the book” on practice growth titled, Growing Your Dental Business. In addition, she is the host of the podcast, The Growing Your Dental Business Show, on iTunes. As a result of her work, her clients are more focused, have more income, and have happier teams. On a personal note, Penny is a major Disney fan. It’s her happiest place on earth – and she is always plotting her next Disney adventure with her family.

Dana Russell, FAADOM, is the founder of Russell Dental Management and has been in dentistry since 1990. Having worked in all positions in a dental office, both general and specialty, Dana is well versed in how an office needs to function and the needs of those who work there.
With experience in clinical, management, and systematic implementation for success of treatment for OSA, Dana uses proven systems and protocols to tailor growth and office management to your individual needs. Each office has distinct variables that need attention and Dana has a unique ability to find the obstacles and turn them into opportunities while motivating your team members to be the best version of themselves.
Dana has been in dental office management since 2006 and holds the distinction of Fellow of the American Association of Dental Office Management. She is a member of the Academy of Dental Management Consultants.

Emme Sanders, RDH brings over 25 years of leadership experience and interpersonal skills to the dental community through her speaking, coaching and writing. Due to her chairside clinical and presentation skills, Emme has become an official trainer for Digital Radiography and Intraoral Imaging, respectively. She has achieved ACE Certification, graduated from Transformational Trainers, holds an active membership with SCN, ASDA and has developed a thriving career providing her knowledge and expertise to dental practices working with international consulting firm Inspired Hygiene. Emme believes it is with positivity, knowledge and teamwork that a practice finds success. Emme’s passion lies in bringing together dental teams to realize their full potential. This requires developing healthy goals, both physically and mentally, and laying the proper blueprints in order to achieve them. She aims to create a learning space that inspires and invigorates.

Adrienne Twigg is Co-owner of Bent Ericksen & Associates and an HR compliance consultant. Having both the experience of managing a large dental group practice with 35 team members for 17 years, and working with dentists across the country, Adrienne brings a positive, proven approach to solving everyday employee related challenges and strengthening the team. She has presented nationally on the topics of practice management, human resources and employment compliance.

She is a member of the Seattle Study Club Speaker’s Bureau, the Society for Human Resource Management, American Association of Dental Office Managemen, Academy of Dental Management Consultants, and Speaking Consulting Network.

Olivia Wann is a former RDA and dental office manager and has been serving the dental profession as a compliance consultant since the year 2000 and as a lawyer since 2012. She has presented courses for the ADA, OSAP, Hinman Dental Society, and numerous state associations and district meetings. Her programs are nationally recognized as being educational, fun, and containing the most current content to keep attendees up to date. Olivia graduated from the Nashville School of Law with a Doctorate in Jurisprudence. She is licensed to practice law in Tennessee and Kentucky. She graduated magna cum laude from St. Joseph’s College of Main with a Bachelor of Science in Healthcare Administration. Olivia has authored several compliance manuals and written numerous articles in leading industry journals. She was one of the contributing authors for the ADA’s publication, Managing the Regulatory Environment: Best Practices.

Amber Weber began working in the dental field as a Registered Dental Hygienist in 2005. With a background in accounting and her interest in the business side of dentistry, she moved into office management roles and ultimately into dental consulting. Amber has helped offices with overall practice management, hygiene systems and implementation and financial investigations for dental offices. Amber discovered embezzlement taking place in one of her clients’ office and complete thorough financial examinations for offices.

Amber was recently the runner-up in the prestigious Spotlight on Speaking competition, featuring dentistry’s best emerging speakers, and has been published in Dentistry Today magazine.

As a former Business Administrator and the Founder/CEO of Elevation Dental Consulting, Tiffany Wesley is able to marry her management experience to her passion for connecting, creating, and cultivating. By connecting people, she helps teams build cultures of innovation and thriving collaboration…In doing this, she helps her clients create solutions for interoffice conflict, case acceptance, solution-oriented workflows and more…This leads to the cultivation of an office culture that exudes professionalism, quality of care, and a sense of belonging that in turn helps to retain patients and increase referrals.
Tiffany is fervent about bridging the gaps between team members as well as those they serve, brainstorming solutions to solve problems unique to an individual practice, and inspiring a team culture that fosters both personal and professional growth. She is a visionary for change with a resonating conviction that connecting with others and building relationships is the only way to overcome obstacles and achieve sustainable success.
Tiffany is the author of Little Miss Ava, a children’s book written for her daughter. She is also a Fellow of the American Association of Dental Office Management (AADOM) and a member of the Speaking Consulting Network (SCN), the AADOM Speaker Consultant Alliance (ASCA), the American Association of Dental Consultants (AADC) and the National Speakers Association (NSA).