Frequently Asked Questions From AADOM Members
You asked. We answered!
I'm having trouble logging in. What should I do?
Click on the “Reset My Password” link. An AADOM Membership Services Representative will send you updated password information.
A webcast or educational course is trying to charge me.
- Find your event or educational course in either e-Campus or our Events area.
- Click on the event or educational package.
- Once in this event screen, go to the bottom and hit the “Register” button.
- On the next screen, click the “Login” button at the top right of the screen.
- Fill in your username and password (this is the same username and password you use to log into the AADOM website).
- Your information will automatically populate.
- Follow the prompts to complete the registration for the webcast or educational package at no charge to members.
I want to renew my membership. Where can I make a payment?
You can pay by clicking HERE Opens in a new window to AADOM’S payment screen. This will show any pending invoices you may have for your membership. Just follow the prompts on the payment screen.
What is e-Campus and where can I find more information?
AADOM’s e-Campus is the hub for all of our members (and non-members) educational resources. Visit e-Campus HERE to learn more about all of the educational resources at your disposal.
I need help finding my Member ID and looking up my CE credits.
Your member ID is included with your New Member Welcome Kit and is also noted on the Membership Certificate you receive for not only new members but for everyone who renews. If you are unable to find your member certificate or welcome kit, just reach out to Membership Services at firstname.lastname@example.org. Once you have your member ID, looking up your CE credits is easy. Just visit the AADOM e-Campus and click on the “Submit your CE” link at the top of the page.
I am having trouble getting into the on-demand webcast library.
The AADOM webcast library is a members benefit.
If you’re a non-member, you can view our full webcast list and descriptions in our webcast library. To visit our library, just go to e-Campus and click on “Webcast Library.”
Webcasts are sorted by category for easy navigation. If you are an AADOM member, to access a webcast recording, visit the Members Dashboard and log in with your username and password. Once logged in, just click on the webcast library link for a listing of all available recordings by category.
Can I transfer membership?
In most cases, yes. Transferring your membership is an option, especially if the dental practice has paid for the membership. Please reach out to our Membership Services team at email@example.com and they will contact you to discuss specifics.
AADOM’s Specialty Network
No dental practice is exactly like another. However, when you work in a specialty practice, you do have similar needs and challenges. Here’s a chance for you to find your tribe! AADOM’s Speciality Network (ASN) allows you to network with other specialty practices like your own.
Learn more about ASN and sign up today!
Dental Spouse Business Network
Is your spouse the dentist in the practice? AADOM’s Dental Spouse Business Network is for you! This group of AADOM members connect to share ideas and address challenges specific to the delicate situation of being the dental spouse managing the practice!
Learn more about Dental Spouse Business Network and sign up today!
Dental Family Business Network
Do you work with a family member in the dental industry? You are not alone! Whether you are the daughter, brother, father or mother of the dentist, the AADOM Dental Family Network is a resource for you!
Whether you are a new dental management professional or a seasoned veteran we have the education for you! Take advantage of online tools that are accessible 24/7, whenever it’s convenient for you.
Whether you’re broadening your individual knowledge or training new team members AADOM’s e-Campus suite helps you take your team and your practice to the next level!
AADOM is now offering three distinction programs where you can become THE superstar in the dental industry. Invest in yourself by becoming a Fellow, Master, and Diplomate of the American Association of Dental Office Management.
Learn more about AADOM’s designations and how you can become the best of the best!
Dental Manager Recognition
Not only does AADOM guide you to success, but we also recognize our members’ success. At every AADOM Conference, we show off your fellow office managers with multiple awards, including:
- Member Spotlight
- Practice Administrator of the Year
- Green Leader Award
- Dentrix Dental Practice of the Year
Local AADOM Chapters
You tackle issues every day and it would be nice to consult with fellow office managers. However, it can be difficult to get advice from your peers from a national level – every practice and state is different. That’s where AADOM Chapters come in. A local chapter gives you that face-to-face connection with people who are going through the same issues as you.