AADOM Webinar Library

AADOM members enjoy access to all webinar recordings 24/7. All webinar recordings are approved for one CE towards AADOM Designations and are AGD PACE approved.
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*Please note: QuickCasts and Software Demos are not eligible for CE.

Check Out All of Our On-Demand Webinars

Just click on the webinar title for a full description.
Compliance Webinars

Presented by: Karson L. Carpenter

Approved for 1 CE towards AADOM Designations

This course will highlight the most common OSHA, HIPAA and Infection Control violations seen by the Compliance Training Partners Technical Team over the past year. It will also review outcomes and practical compliance solutions.

Learning Objectives:

  • Understand the OSHA, HIPAA and Infection Control Regulations that affect your practice
  • Be able to conduct a compliance review of your office
  • Know how to develop a practical compliance program for your dental facility
  • Understand how to react should your facility be chosen for inspection
  • Understand how being in compliance can dramatically reduce liability for your business

AADOM members listen HERE

Insurance Webinars

Presented by: Colleen Huff, FAADOM

Approved for 1 CE towards AADOM Designations

Has a patient ever presented to your practice after an accident? Do you feel you know the proper steps to follow to get full compensation? How you handle these cases when they first present to your practice can make all the difference in compensation and the patients out of pocket. Many offices turn away existing patients due to lack of knowledge or skill for reimbursement. This session will guide you through the steps you need to take as you care for existing patients or help in gaining new patients.

Learning Objectives:

  • Review information to gather before the patient comes through the door
  • Discuss questions to ask for proper documentation and swift payment
  • Learn how to bill dental codes and where to find medical codes
  • Understand who to bill first, medical, dental, homeowners or other
  • Evaluate system development

This session will allow you to be an efficient team while aiding your patient through a difficult time. You will learn how to feel confident in billing both Workers Compensation as well as medical and auto insurances when accidents occur. You will learn to bill first and help decrease your patients out of pocket.

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM

Approved for 1 CE towards AADOM Designations

DENTAL INSURANCE. Did the hair on your neck just go up? Yes, we know.

That’s because when we ask AADOM members the #1 challenge they face in their dental practice, the answer is always dental insurance. We’re here to help!  We’ve assembled three of the nation’s foremost dental insurance experts, Dr. Charles Blair, Teresa Duncan, MS, FAADOM and Colleen Huff, FAADOM, to guide and inform you with the AADOM INSURANCE TOWN HALL.

The AADOM INSURANCE TOWN HALL is an AADOM members-only program. Brought to you via 4 live webcasts, you will have the opportunity to submit your specific question and have it answered by one of our experts. Learn what challenges others are facing, best practices, AND best solutions! Stay ahead of the curve in the always-changing dental insurance landscape with the AADOM Insurance Town Hall.

Session I features Teresa Duncan, MS FAADOM.  We’ll send a questionnaire to attendees a few weeks before the session and Teresa will cover your most pressing insurance questions!

No dental insurance topic is off limits!

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM and Colleen Huff, FAADOM

Approved for 1 CE towards AADOM Designations

DENTAL INSURANCE. Did the hair on your neck just go up?Yes, we know.

That’s because when we ask AADOM members the #1 challenge they face in their dental practice, the answer is always dental insurance. We’re here to help!  We’ve assembled three of the nation’s foremost dental insurance experts, Dr. Charles Blair, Teresa Duncan, MS, FAADOM and Colleen Huff, FAADOM, to guide and inform you with the AADOM INSURANCE TOWN HALL.

The AADOM INSURANCE TOWN HALL is an AADOM members-only program. Brought to you via 4 live webcasts, you will have the opportunity to submit your specific question and have it answered by one of our experts. Learn what challenges others are facing, best practices, AND best solutions! Stay ahead of the curve in the always-changing dental insurance landscape with the AADOM Insurance Town Hall.

Session II features Colleen Huff, FAADOM and will be facilitated by Teresa Duncan, MS, FAADOM. We’ll send a questionnaire to attendees a few weeks before the session and Colleen and Teresa will cover your most pressing insurance questions!

No dental insurance topic is off limits!

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM and Dr. Charles Blair

Approved for 1 CE towards AADOM Designations

DENTAL INSURANCE. Did the hair on your neck just go up? Yes, we know.

That’s because when we ask AADOM members the #1 challenge they face in their dental practice, the answer is always dental insurance. We’re here to help!  We’ve assembled three of the nation’s foremost dental insurance experts, Dr. Charles Blair, Teresa Duncan, MS, FAADOM and Colleen Huff, FAADOM, to guide and inform you with the AADOM INSURANCE TOWN HALL.

The AADOM INSURANCE TOWN HALL is an AADOM members-only program. Brought to you via 4 live webcasts, you will have the opportunity to submit your specific question and have it answered by one of our experts. Learn what challenges others are facing, best practices, AND best solutions! Stay ahead of the curve in the always-changing dental insurance landscape with the AADOM Insurance Town Hall.

Session III features Dr. Charles Blair and will be facilitated by Teresa Duncan, MS, FAADOM.  We’ll send a questionnaire to attendees a few weeks before the session and Dr. Blair and Teresa will cover your most pressing insurance questions!

No dental insurance topic is off limits!

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM, Dr. Charles Blair and Colleen Huff, FAADOM

Approved for 1 CE towards AADOM Designations

DENTAL INSURANCE. Did the hair on your neck just go up? Yes, we know.

That’s because when we ask AADOM members the #1 challenge they face in their dental practice, the answer is always dental insurance. We’re here to help!  We’ve assembled three of the nation’s foremost dental insurance experts, Dr. Charles Blair, Teresa Duncan, MS, FAADOM and Colleen Huff, FAADOM, to guide and inform you with the AADOM INSURANCE TOWN HALL.

The AADOM INSURANCE TOWN HALL is an AADOM members-only program. Brought to you via 4 live webcasts, you will have the opportunity to submit your specific question and have it answered by one of our experts. Learn what challenges others are facing, best practices, AND best solutions! Stay ahead of the curve in the always-changing dental insurance landscape with the AADOM Insurance Town Hall.

Session IV features our entire all-star panel, Dr. Charles Blair, Teresa Duncan, MS FAADOM and Colleen Huff, FAADOM.  We’ll send a questionnaire to attendees a few weeks before the session where the panel will cover your most pressing insurance questions!

No dental insurance topic is off limits!

AADOM members listen HERE

Presented by: Nick Shirman

Approved for 1 CE towards AADOM Designations

In this session we’ll take a look at BIG Business benefits for small businesses, and how to arm yourself with the knowledge to make the best choices for your team. Join us as we explore the top reasons to offer healthcare coverage, and review how level funding can be the game changer you need to make this benefit a reality. We’ll have a licensed consultant from DentalOfficeHealthcare.com on hand to answer your specific questions about obtaining healthcare coverage for your team.

 

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM

Approved for 1 CE towards AADOM Designations

It was an interesting year in dental insurance! Were all your questions answered this year? Did you make any big participation decisions? Have you had to implement EFTs and handle VCCs? Are you dealing with ERAs or EOPs? It’s enough to make your head spin! Join Teresa Duncan, MS, FAADOM as we review the year’s challenges and help you prepare for 2022.

During this session Teresa will cover a few of her favorite topics:

  • Changes in the insurance coordinator position
  • Appeals using electronic attachments
  • Legislative issues to watch

AADOM members listen HERE

Presented by: Colleen Huff, FAADOM

Approved for 1 CE towards AADOM Designations

Medicare Advantage plans are some of the fastest changing insurance plans in the industry. One in seven citizens in the United States are over the age of 65. Does your office know enough about these plans to maximize them in your practice? Do you struggle to understand them just to have them change dramatically right after you feel you can explain them? This seminar will take the mystery out of these plans.

Learning Objectives:

  • Types of Medicare Advantage plans offered
  • Why Medicare plans matter to your dental practice
  • How to understand and organize them in your practice
  • How to determine what plans will be offered in your area in the coming year
  • Ways to point your patients to the plans you want them to accept

We will discuss what types of plans that are being offered around the country and how to find out plan specifics before the beginning of the year. This knowledge will allow you to organize your practice before January as well as assist your patients choose plans that your office works with.

AADOM members listen HERE

Practice Management Systems Webinars

Presented by: Dayna Johnson

Approved for 1 CE towards AADOM Designations

In this AADOM Cares educational session, Dayna Johnson, Founder of Novonee, and Dentrix trainer, shares five Dentrix projects you or your team can work on during downtime.

AADOM members listen HERE

Presented by: Ferrol Macon

Approved for 1 CE towards AADOM Designations

This session will address why we hear so much about cyberattacks today, who are the attackers and why they care about dental practices. It will also cover what are the risks to dental practices, which threats do you need to protect yourself from, and what trends in the dental industry can help you eliminate the threat to your practice. We’ll conclude with the trends in the technology market that can improve your security posture, reduce overall technology costs, and maximize your competitive advantage.

Course Learning Objectives:

  • Understanding Cyberattacks: Strategies to protect you and your practice
  • Understanding Cybersecurity Strategies: How to protect you and your practice

Sponsored by: Curve Dental

AADOM members listen HERE

Presented by: Kelly Zielinski and Harry Hawk

Approved for 1 CE towards AADOM Designations

Use lessons from the hospitality industry to improve patient and staff happiness, patient outcomes and profitability.

Patients are asking for frictionless and flexible scheduling, reminders, intake, and engagement. The hospitality industry’s widely adopted Service Profit Chain framework solves this challenge.

Learn to adapt the Service Profit Chain to your dental practice and improve service recovery. Explore examples of real-world implementation at dental practices and DSOs.

Course Learning Objectives:

  • After this course you will understand the basic components of the Service Profit Chain (SPC) and how to adapt it to a dental practice
  • Envision how strengthening staff satisfaction, and your service delivery is the key to increased patient retention and practice profitability
  • Develop new strategies for service recovery and be able to explain the Service Recovery Paradox’s impact on loyalty and profitability
  • Strategize how to implement and evaluate these key lessons from Hospitality in your practice

Sponsored by: Doctible

AADOM members listen HERE

Presented by: Samad Syed

Approved for 1 CE towards AADOM Designations

How Can You Give Your Patients a 5 Star Experience? Join us to learn 5 factors that will help you build an ultimate patient experience in your Dental Practice. We wouldn’t want you to miss out on this awesome opportunity.

Course Learning Objectives:

  • 5 Star Patient Experience Model
  • Perfect Patient Intake with DOSE™ Model
  • Overcoming Obstacles with the Patient Intake Process
  • Impact of Going Touchless or Paperless! Listen To What Dental Offices are Saying!

Sponsored by: mConsent

AADOM members listen HERE

Presented by: Jana Macon

Approved for 1 CE towards AADOM Designations

In this Livecast, learn about the origins and benefits of cloud technology as it pertains to the dental industry, the meaning of software as a service, and how to tell which cloud solution is right for you.

Course Learning Objectives:

  • Learn a short history of cloud technology and the meaning of software as a service (SaaS).
  • Gain an understanding of the components of cloud technology in layman’s terms and the benefits offered over server-based solutions.
  • What are the benefits of cloud solutions (e.g. how to know if the cloud is secure).
  • Understand that not all cloud solutions are the same and what makes top solutions different.
  • See which features of Curve’s cloud solution provide the most value to their customers

Sponsored by: Curve Dental

AADOM members listen HERE

Presented by: Mark Dilatush and Sandy Pardue

Approved for 1 CE towards AADOM Designations

We understand this course may be slightly controversial. After all, many managers of dental practices were told to “pre-appoint everyone”, at a very early point in their career. We get it! Pre-appointing everyone is a habit.

Automatically pre-appointing all your hygiene patients can/will create many unintended negative consequences down the road. You will learn what those consequences are. Then, you will discover how to re-organize this business system, so your practice can avoid the consequences and continue to grow.

Course Learning Objectives:

  • Share friction, negative symptoms, & consequences, found in dental practices who have pre-appointed all hygiene for an extended period of time.
  • Share why and how these consequences are exacerbated by time, patient volume, and practice marketing strategy.
  • Provide details of a preferred, hybrid version of hygiene schedule management, which will avoid the negative impact of pre-appointing everyone, and allow the practice to grow without friction

Sponsored by: New Patients Inc

AADOM members listen HERE

Presented by: Malika Azargoon

Approved for 1 CE towards AADOM Designations

There are many tools out there for Dental Offices. Are you utilizing the ones you pay for? This webinar will go over a variety of technological options and key features that your practice should be aware of. In today’s market, with a drastic shortage of staff, it is more important than ever to maximize the usage of your resources. Examples of topics to be covered are:

  • Recurring billing
  • Paperless software
  • Analytics
  • Automated appointment reminders
  • Texting
  • Verification of insurances

Course Learning Objectives:

  • Learn key software features your practice should be made aware of.
  • Discover how technology can compensate for staff shortages
  • Understand how you and your team can best leverage your technology

Sponsored by: Curve Dental

AADOM members listen HERE

Presented by: Tiffany Wesley, FAADOM

Approved for 1 CE towards AADOM Designations

Dentistry is constantly evolving and changing, so it is crucial for Dental Office Managers to stay ahead of the curve. Dental Office Managers can best serve their patients, their staff, and their doctor when they are confident that they have the knowledge necessary to move the practice forward. Join Tiffany Wesley as she discusses the tools available to Dental Office Managers to grow in their roles…and train new dental administrators on best practices!

Course Learning Objectives:

  • What NEW tools are available to help you grow in your role as a dental office manager
  • How you can feel confident hiring for patient experience and not experience
  • Where you can find support in training your staff in dental billing best practices

Sponsored by: Henry Schein Practice Services & eAssist Dental Solutions

AADOM members listen HERE

Presented by: Steven Jensen

Approved for 1 CE towards AADOM Designations

Most office managers are working for their data. Pulling the day sheet, collections reports, accounts receivables, recare lists, and on and on. In this course, you’ll learn a simple formula that will make your data start working for you. There’s no fluff, no messing around, just a PROVEN formula that you can follow to improve patient care, team performance, & practice profitability. By the time we’re done, you’ll have the inside scoop on how the top practices in the U.S. are thriving in a continually evolving marketplace.

Course Learning Objectives:

  • di. Profitability Formula™
  • Key metrics to optimize the schedule, production, and collections
  • Modern systems to streamline performance

Sponsored by: Dental Intelligence

AADOM members listen HERE

Presented by: Dr. Scott Leune

Approved for 1 CE towards AADOM Designations

The average practice only schedules 27 appointments for every 100 new patient phone calls. With changing the phone system technology, utilizing virtual schedulers, and upgrading the words used in a phone call, practices can increase their appointments scheduled to 79 for every 100. Every office manager should understand the key phones changes that bring immediate growth to their practices.

Course Learning Objectives:

  • Understand the current averages for phones performance
  • Learn the changes needing to be made to the actual phone system
  • Understand how and why to incorporate virtual schedulers
  • Learn the exact wording that results in more appointments scheduled

Sponsored by: Dental Whale

AADOM members listen HERE

Presented by: Russ Baker

Approved for 1 CE towards AADOM Designations

When you enter the dental industry as a professional, you quickly discover that you have little control over the framework inside which you must operate. The result? You learn to cooperate with your dealers as best you can, fight repair and maintenance fires as quickly as possible, and do your best to educate yourself and your team about the newest, most innovative products on the market. It’s a lot of hats to wear. But that’s what you signed up for, right? Wrong. Learn about how a scrappy startup called Dental Whale is challenging the status quo and helping dentists and their office managers across the country overcome the biggest challenges facing their practice with a multi-solution model we call the DPSO.

Course Learning Objectives:

  • If It’s Not Broken, Don’t Fix It: Learn how and why the traditional model of practice management is broken and what Dental Whale is doing to fix it
  • How to Wear Multiple Hats: Gain clarity on the unique set of challenges facing dental practices and what an office manager can do to help solve these issues
  • The Role of Repair & Maintenance: Find out how preventative maintenance can help you cut costs, up your revenue, and provide superior patient care

Sponsored by: Dental Whale

AADOM members listen HERE

Financial or Practice Metrics Webinars

Presented by: Dana Watson, FAADOM and Angela Martinez

Approved for 1 CE towards AADOM Designations

Case acceptance in the dental field is the very heartbeat of the practice. You may get 100 new patients per month calling or coming in for an examination, but if none move forward with treatment, your practice could stagnate, or even worse, become a practice that serves patients based on their own emergent situations. The tone of each day will become chaotic and uncertain.

In order to have a high percentage of treatment acceptance, every team member must understand, accept and promote the philosophy of the practice. Communication and consistency are two of the most important aspects of great case acceptance. You must empower and train your team to have influential conversations that empower patients to move forward with treatment. Empowering them through understanding the treatment being recommended, their financial responsibility and by removing barriers to care. That’s where CareCredit’s new Quickscreen – which is integrated into Revenue Well – can help. We’ll show you how to integrate this new feature into your financial conversations, making it even easier for patients to accept recommended care. If you’re ready to empower yourself, your team and your patients so they can more easily say yes to the treatment they want and need, tune in to our Facebook Live to learn more.

Course Learning Objectives:

  • How to increase case acceptance through communication and consistency
  • How to empower and train your team to have influential conversations that empower patients to move forward with treatment
  • Discover how to remove barriers to care through CareCredit’s new Quickscreen

Sponsored by: CareCredit

AADOM members listen HERE

Presented by: Julia Popovich, Meghan Finegan, and Whitney Norris

Approved for 1 CE towards AADOM Designations

A successful membership plan starts with a solid foundation — not only in how your plan is built, priced, marketed, and managed, but also in the strength and expertise of the support that your team has behind them.
Bringing together Kleer’s community to discuss the ins-and-outs of a successful membership plan, this masterclass is designed to help answer all of your questions so that you can walk away with a clear (no pun intended!) game plan on how to either implement a scalable, easy-to-manage in-house membership plan — or take your current one to the next level.

Course Learning Objectives:

  • How to think about structuring and pricing your plan to maximize patient value and practice return
  • Guidance on ways to set up your membership plan in your practice management software
  • Automating basic workflows like payment processing, deposits, and renewals to make your plan more scalable — plus how Kleer can help support your team by fielding patient questions and tickets
  • Understanding plan performance with simple dashboards and reports — seeing how far you’ve reached into your patient base by knowing where you stand with your opportunity
  • Measuring the year over year performance of your plan and optimizing pricing and structure accordingly
  • Best practices for team onboarding, training, and incentivization to maximize engagement
  • Maintaining plan compliance in core areas like payment processing and renewals
  • Best practices, tips, tricks, and resources for marketing both your practice and your plan

Sponsored by: Kleer

AADOM members listen HERE

Presented by: Cheryl McKenna

Approved for 1 CE towards AADOM Designations

This course will give Office Managers resources and tools to increase practice revenue and then keep more of that revenue! There are many pros to having your patient credit card payment system integrated into your practice management software. Integration provides efficiency and automation. BUT, there are cons as well. Many times the cost of these systems is inflated and practices can overpay tens of thousands of dollars every year! Some integrations lack the tools necessary to keep control over your outstanding AR. We’ll dive into what to look for in integration and what to steer clear of so you can maintain optimum efficiency and lower overhead.

Course Learning Objectives:

  • The Four Key Features Every Integrated Payment System Should Have
  • How These Four Key Features Can Lower Outstanding AR
  • The Proper Technology to Help Increase Case Acceptance
  • Resources to Increase Revenue and Keep More Revenue

Sponsored by: Merchant Advocate

AADOM members listen HERE

Presented by: Jordon Comstock and Ben Tuinei

Approved for 1 CE towards AADOM Designations

Insurance companies destroy your profit margins, kill your cash flow, and jeopardize your patient experience. Dental Membership programs help maximize your practice, create recurring revenue, and enhance patient loyalty! In this webinar we will educate you about starting and growing a membership program and how memberships help your practice reduce dependence on PPOs.

Course Learning Objectives:

  • Membership 101
  • Why recurring revenue matters
  • Membership marketing strategies
  • Resources to reduce dependence on PPOs
  • Membership pricing & demographics techniques
  • What is possible – Case studies

Sponsored by: BoomCloud

AADOM members listen HERE

Presented by: Jordon Comstock

Approved for 1 CE towards AADOM Designations

Dental membership programs help you reduce dependence on PPOs, attract uninsured patients, improve patient loyalty, create recurring revenue and expansion revenue. With all the benefits your practice receives from a membership program, the majority of practices struggle or are confused on how to grow and scale a membership program.

Course Learning Objectives:

  • Membership 101
  • How to combat inflation
  • How to feel confident to reduce dependence on PPOs
  • How to scale and grow a membership program
  • What is possible
  • Free resources on creating and growing a membership program

Sponsored by: BoomCloud

AADOM members listen HERE

Presented by: Adrian Valente

Approved for 1 CE towards AADOM Designations

Dental office managers are intimately aware that patients’ ability to afford treatment remains an ongoing challenge. The reality is, with rising inflation, things are likely to get worse before they get better.
Tools to alleviate money concerns are essential. Becoming an expert at how and when to present financing can help you provide a better patient experience and get more patients to “yes.”
With dental office managers on the front lines discussing payment every day, this course is designed with you in mind. We’ll teach you how to elevate your patient financing conversations and treatment presentation skills with proven strategies to increase your case acceptance success.

Course Learning Objectives:

  • The strategies for how and when to offer patient financing
  • The must-have talk tracks for frictionless conversations with patients
  • How to market your financing and drive results
  • Learn about an innovative financing option that approves over 85% of patients

Sponsored by: Sunbit

AADOM members listen HERE

Presented by: Sarah Key, Brianna Warren, Chris Falk, and Christi Billquist

Approved for 1 CE towards AADOM Designations

During this session, our expert panel will examine evolving dental industry trends and discuss how building and maintaining a loyal and diversified patient base can be achieved through strategic network participation in conjunction with discount plans and in-house membership plans. The panel will also do a deep dive to define the differences between dental PPO plans and discount plans and discuss PPO reimbursements strategies.

Dental offices have the flexibility to serve patients on PPO plans and discount plans and also have the opportunity to build an in-house membership plan – all while remaining a profitable practice.

  • Being selective of participating PPO insurance plans accepted can help open the door for diversifying patients also on discount and membership plans while still meeting revenue goals.
  • PPO negotiations and optimization can raise PPO reimbursements from carriers.
  • Fee schedule negotiation and evaluation through direct collection can be effective.

Course Learning Objectives:  These will include PPO plans and discount plans over the years and how they have transformed with the introduction of membership plans. The course will teach dental offices practical techniques on how to diversify their patient base to include PPO plan, discount plan and membership plan patients, as well as strategies for PPO management that can help dental practices with their revenue goals. In this session, you will learn:

  • How to know if you’re eligible for higher PPO reimbursements
  • How to approach PPO negotiations & compare offers
  • How to ensure your reimbursements are competitive for your area
  • How discount, membership and PPO plans can help you strategically attain revenue goals while serving a diversified patient base

Sponsored by: Launch Loyalty

AADOM members listen HERE

Marketing Webinars

Presented by: Angela Byrnes and Whitney Speir

Approved for 1 CE towards AADOM Designations

Your “brand” is so much more than your logo or marketing messaging – it encompasses the total experience a person has with your practice. In this course, Angela and Whitney will discuss 10 key steps to build a strong, profitable brand (online AND offline) that attracts more new patients and increases loyalty, referrals, and trust.

Course Learning Objectives:

  • Learn how to build a brand that attracts more new patients and increases loyalty, referrals, and trust.
  • Identify secrets vital for standing apart from your competition and building an amazing team.
  • Discover the primary marketing tactics to help you ATTRACT new patients, NURTURE real relationships, and create loyal customers.

Sponsored by: Roadside Dental Marketing

AADOM members listen HERE

Presented by: Josh Combe

Approved for 1 CE towards AADOM Designations

Text is the only marketing channel with a 98% open rate. However, many practices are unable to utilize this channel due to difficulty with regulations and logistics. So how can a practice use this channel and overcome these barriers?

Join us for a free webinar where experts from Podium will be covering everything a practice needs to know to get started using SMS Text messages for marketing.

Course Learning Objectives:

  • Ways to market like a human with personalized messages
  • How to build a world-class opt-in flow to build your marketing list
  • Tips and Tricks to increase responses and promotional engagement
  • The best ways to provide value to your opt-in list

Sponsored by: Podium

AADOM members listen HERE

Leadership Webinars

Presented by: Kelly Lynch, MAADOM

Approved for 1 CE Towards AADOM Designations

Kelly Lynch, MAADOM, office manager and systems specialist for Healthy Smiles Family Dentistry, shares easy to follow solutions to issues that are keeping you from achieving the Platinum Practice you have been dreaming of!

Course Learning Objectives:

  • How to maximize staff and patient communication.
  • How having your practice management software in the cloud can enhance both the patient and staff experience.
  • Ways to improve your and your staff’s work/life balance.
  • How to keep your staff happy and motivated.

Sponsored by: Curve Dental

AADOM members listen HERE

Presented by: Deana Zost, FAADOM

Approved for 1 CE Towards AADOM Designations

Oftentimes, our work takes precedence over everything else in our lives. Our desire to succeed professionally can push us to set aside our own well-being. Creating a harmonious work-life balance can be challenging but it is essential to improve our physical, emotional and mental well-being. Join us to learn six things you can start doing right now to achieve a better work-life balance.

Course Learning Objectives:

  • Learn how to set an intention for the day
  • Tips for creating a less stressful work environment
  • Improving your self-talk
  • How you can use technology to free up time

Sponsored by: Patterson Dental

AADOM members listen HERE

Presented by: Hanna Aronovich and Tija Hunter

Approved for 1 CE Towards AADOM Designations

Dental practices are busier than ever. Between rising patient volumes and difficulty filling open staff positions, everyone on the dental team is stretched thin. Dental practice managers, especially, are trying to get more done with fewer resources. If this sounds familiar, you’ll want to join this webinar.

In this one-hour session, we’ll discuss the resources and solutions that can help you not only keep up with the day-to-day challenges but also plan for the future and thrive. We’ll also share insights that you can use to help your team do their best and contribute to the practice in even more impactful ways.

We’ll cover topics such as:

  • The major challenges facing dental practice managers right now
  • How dental practice managers are feeling about their current jobs
  • The types of career goals dental practice managers are looking to achieve
  • Ways to position yourself and your practice for success
  • How to attract and retain dental assistants

Join us to learn more about the biggest hurdles dental practice managers and their teams are facing – and how to overcome them so you, the team and the practice can continue to flourish.

Course Learning Objectives:

  • Describe the major challenges facing dental practice managers
  • Identify the educational resources to support your career growth
  • List some of the ways to help support your dental team members
  • Name the factors that can influence dental assistant retention

Sponsored by: Dental Assisting National Board, Inc. 

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM

Approved for 1 CE Towards AADOM Designations

This session will review key benchmarks and how you can meet AND exceed them. We’ll talk about your revenue cycle, marketing, patient flow and inventory management. Let’s check in on the regulatory areas of HIPAA, OSHA and state board issues. Don’t forget the fun topic of human resources! Come ready to roll up your sleeves and set some goals!

Course Learning Objectives:

  • Discuss key benchmarks and how you can meet AND exceed them.
  • Review your revenue cycle, marketing, patient flow and inventory management.
  • Check up on the regulatory areas of HIPAA, OSHA and state board issues.
  • How best to manager your practice’s human resources

Sponsored by: Curve Dental

AADOM members listen HERE

Presented by: Dr. Roger P. Levin

Approved for 1 CE Towards AADOM Designations

This session is designed to advance the skills and knowledge of today’s dental office manager. Dr. Roger Levin, CEO of Levin Group (a leading dental management consulting firm) will educate you on each of the 4 entrepreneurial stages of the dental practice. In addition, he will clearly explain the role of the office manager in each of those stages.

You will also learn 6 critical Key Performance Indicators (KPI’s) for the dental practice, what they mean, how to measure each and how to immediately enhance practice performance using the information and insights they provide. Numerous specific strategies and recommendations for improving performance in each of the 6 KPI’s will be explained in a practical and highly understandable manner.

Part 2 of this session containing additional KPI’s, and other essential information will be available in November 2022.

Course Learning Objectives:

  • Identify the 4 entrepreneurial stages of a dental practice and the role of the office manager in each stage.
  • Understand the role of the office manager regarding overall practice success.
  • Learn 6 Key Performance Indicators that impact the practice every day and how to immediately improve practice performance in each.

Sponsored by: Procter and Gamble/Crest + Oral-B

AADOM members listen HERE

Presented by: Hanna Aronovich, Jen Hawley Price, MS, MAS, Kim McQueen, Teresa Spence, DAADOM and Beverly Wilburn, DAADOM

Approved for 1 CE Towards AADOM Designations

Earning Fellowship, Mastership or Diplomate status through AADOM is an incredible achievement. Each distinction has detailed requirements and involves focus and commitment. If you’re considering earning AADOM distinction, or if you’ve already gotten started but are looking for some extra advice and support, you’ll want to tune in to this Livecast!

Join us on March 9 to learn everything you ever wanted to know about AADOM distinction. In this one-hour session, we’ll go into detail about the three AADOM distinctions, outline the requirements of each level, and answer any questions you have.

We’ll be joined by two AADOM Diplomates who have earned Fellowship, Mastership and Diplomate status. They’ll share their experiences, advice and tips for what it takes to reach this accomplishment.

If you’ve ever dreamed of being part of the cap and gown ceremony during AADOM Conference, if you can see yourself walking across the stage to earn your honors, this Livecast is for you. Bring your questions and get ready to be motivated because this could be your year to earn those letters after your name.

Course Learning Objectives:

  • Describe the requirements of the FAADOM, MAADOM and DAADOM distinctions
  • Understand the steps you need to take to get started
  • Know how to set aside time each day to keep working toward your goal
  • Navigate through the related DALE Foundation courses

Sponsored by: Dental Assisting National Board and The DALE Foundation

AADOM members listen HERE

Presented by: Laura Nelson, FAADOM

Approved for 1 CE Towards AADOM Designations

AADOM was the backbone of Front Office Rocks… Laura Nelson shares what she has learned over the years that can help other Office Managers.

Course Learning Objectives:

  • What training has helped Laura the most from the start
  • The best things we see Office Managers take away from training and education
  • The worst things we see Office Mangers take away from training and education
  • Hot topics every Office Manager should be focused on right now

Sponsored by: Dental Whale

AADOM members listen HERE

Presented by: Teresa Duncan, MS, FAADOM

Approved for 1 CE Towards AADOM Designations

Managers are tasked with keeping their teams focused and leading them through change. How do you convey the importance of your systems while resisting the urge to say, “can you just do it??” Often our doctors want to help with change and leadership but don’t know where to start. Let’s talk about how to frame your conversations around the ‘why’ and ‘what’ for better team triumphs. We will also discuss how doctors can best support your efforts.

Course Learning Objectives:

  • When to best discuss needed process changes
  • How to handle a resistant conversation
  • The importance of shared goals between manager and doctor

Sponsored by: Proctor and Gamble/Crest + Oral-B

AADOM members listen HERE

Dental Spouse Webinars

Webinar is limited to dental spouses & partners only

Presented by: Cathy Jameson, PhD

Approved for 1 CE towards AADOM Designations

There is no one who cares any more about the success of the dental practice than the spouse.  However, being an active member of the team takes specific preparation, leadership and care.  In this webcast, Cathy Jameson, PhD, will share insights she has gained from working with her husband, Dr. John Jameson, from putting him through dental school to transitioning through the sale of his practice.  Her personal experience, along with her 30 years of coaching in dental practices throughout the US and the world make her discussions and recommendations meaningful, productive, and fulfilling.

  • STUDY the 6 major things to avoid when including a spouse on the dental team
  • DISCOVER 5 MUSTS for any spouse involved in the practice
  • LEARN the FABULOUS DOZEN factors that will make the position of spouse in the practice healthy, successful, and fun

AADOM members listen HERE

Webinar is limited to dental spouses & partners only

Presented by: Debra Englehardt-Nash

Approved for 1 CE towards AADOM Designations

A recent survey stated that 70% of dentists work with their spouse.  Couples working together are educated and experienced – and human.   It can be a win/win situation for the couple and the practice or lead a couple on the road to frustration. Learn how to bring complementary skills to the practice to create a strong business relationship – one that works in and out of the office.

During this session we’ll explore the following:

  • What is the spouse role – co-worker, partner, employer or employee? What should it be?
  • Job description – where does the spouse’s authority begin and end, or do they have any authority at all?
  • How should compensation be handled?
  • The stress factor – how do you keep work at work and home at home?

Learn with someone who walks your walk – a dental spouse who works in and out of her husband’s practice and consults with other dentists and their teams.

AADOM members listen HERE

Webinar is limited to dental spouses & partners only

Presented by: Kevin Henry

Approved for 1 CE towards AADOM Designations

It seems harder than ever for dental practices to not only find quality dental assistants, but also to keep them for the long-term as well. What are the secrets to success when it comes to hiring and keeping assistants who can help build your practice? Join IgniteDA co-founder Kevin Henry for an informative and quick-moving chat about this subject. He has spoken to crowds of dental assistants throughout the world and knows what motivates them to buy in and become a big part of a successful practice.

Course Learning Objectives:

  • Learn what dental assistants really want, (Hint, it’s not money)
  • Discuss where to find quality assistants
  • Understand the best characteristics for assistants to have
  • Discover the two interview questions to ask each dental assistant candidate
  • Review hot to keep assistants interested and motivated in moving their careers forward

AADOM DSBN Members listen HERE

Webinar is limited to dental spouses & partners only

Presented by: Cheryl McKenna

Approved for 1 CE towards AADOM Designations

This was an interactive course where Cheryl McKenna presented information on the types of insurance reimbursement such as EFT, VCC (virtual credit card) and how you can LOWER your cost to accept these. Attendees were able to participate and share tips and tricks with each other.

Course Learning Objective:

  • Any possible way to reduce your costs to accept electronic insurance reimbursements!

AADOM DSBN Members listen HERE

AADOM Designation Holder Webinars

Attendees must hold a current FAADOM Designation.   This session satisfies the requirement of attendance at one chapter meeting.

Presented by: Kevin Henry

Approved for 1 CE towards AADOM Designations

Not sure where to start with writing a professional article or blog post? Not sure what topic to choose? Not sure how long to make the piece?

No worries, we’ve got you covered! As part of our Mastership program we’ve asked candidates to submit, and have published, three articles in AADOM publications. Kevin Henry, the editor of DrBiscuspid lends a helping hand in this session, How to Overcome Your Writing Challenges.

FAADOM members listen HERE

Attendees must hold a current FAADOM Designation.   This session satisfies the requirement of attendance at one chapter meeting.

Presented by: Debra Engelhardt-Nash

Approved for 1 CE towards AADOM Designations

Key Performance Indicators are measurements that help you understand how your practice is doing. Although a practice may appear to be running smoothly, one way to know its true health it to track critical data. A good KPI should act as a compass, helping you and your Team understand whether you are truly on right track toward your strategic goals. This session will review the important statistics to track and how you use the information to focus office systems and training to achieve better results.

Course Learning Objectives:

  • Understand the important data to track beyond the P&L and Management Software information
  • Discover how to impact the practice “bottom line” most effectively by knowing where to focus your attention
  • Learn how to use practice analytics to inspire and direct your Team to improve practice growth and professional development

FAADOM members listen HERE

Attendees must hold a current FAADOM Designation.   This session satisfies the requirement of attendance at one chapter meeting.

Presented by: Penny Reed

Approved for 1 CE towards AADOM Designations

In the never-ending challenge to “get it all done” it’s easy for to-do items to slip through the cracks, while the to-do lists pile up. There is a simpler way. It’s not only about a better system for handling tasks, it’s also involves your greatest asset – the dental team – at a higher level.

Course Learning Objectives:

  • Learn the components of effective project management
  • Discover simple technology to manage projects visually for one or more locations
  • Learn how to engage dentists and teams so that progress is trackable and accountability is built-in

AADOM members listen HERE

Attendees must hold a current FAADOM Designation.   This session satisfies the requirement of attendance at one chapter meeting.

Presented by: Cathy Jameson, PhD

Approved for 1 CE towards AADOM Designations

In this Advanced course for leaders, discuss the challenges and how you can navigate those with authenticity and grace.

Course Learning Objectives:

  • Develop accountability within your team for enhanced efficiency and effectiveness
  • Understand how to facilitate change as a leader
  • Discuss how to identify blame in the workplace

FAADOM members listen HERE

Attendees must hold a current FAADOM Designation.   This session satisfies the requirement of attendance at one chapter meeting.

Presented by: Cathy Jameson, PhD

Approved for 1 CE towards AADOM Designations

With a strong foundation of leadership skills, explore how you can advance your leadership ability to become a transformational leader during this power packed session.

Course Learning Objectives:

  • Identify seven key questions as leaders critical to your ongoing growth
  • Understand the qualities of transformational leadership and how to apply those in your work
  • Maximize your decision making process on items large and small

FAADOM members listen HERE

AADOM QuickCasts

Presented by: Whitney Speir

In this Quickcast, Whitney will share quick, easy, actionable tips to create and nurture social relationships, build your online community, and connect with local organizations and influencers.

Course Learning Objectives:

  • Identify what social outreach is and why it’s beneficial for a dental practice
  • Discover who to follow, reach out to, and interact with
  • Gain new ideas to grow your organic visibility on social media
  • Learn quick tips and ideas for social content and time management

Sponsored by: Roadside Dental Marketing

Listen to this QuickCast HERE

Presented by: Courtney Roberts, FAADOM

In this Quickcast, Courtney will share tips on how to overcome the insurance collections song-and-dance.

Course Learning Objectives:

  • Why 20% of your daily tasks are ruining 100% of your day
  • How to grow an extra pair of arms overnight to complete all of your daily tasks
  • Where you can shift your focus to increase practice revenue and enhance your patients’ experience

Sponsored by: Henry Schein Dental

Listen to this QuickCast HERE

Presented by: Dr. Jesse Ritter

Dr. Ritter addresses 5 key issues impacting dental practices. including staffing shortages, work/life balance, simplifying internal processes, dealing with insurance submissions, and meeting patient expectations.

Sponsored by: Curve Dental

Listen to this QuickCast HERE

Presented by: Felix Baca

Throughout this course, you will learn from Weave’s marketing expert, Felix, about his top tips and tricks on all things marketing. He will cover all things Facebook ads, Google Business Manager, SEO, and email.

Course Learning Objectives:

  • How to get the most out of Google Business Manager
  • How to create eye-catching emails that get great open rates
  • How to attract new customers using Facebook ads and SEO

Sponsored by: Weave

Listen to this QuickCast HERE

Presented by: Tiffany Wesley, FAADOM, Client Support Specialist

Course Learning Objectives:

  • Why having a morning huddle is crucial to smooth practice operations and stellar patient experience
  • How just 10 minutes a day can improve your revenue cycle management and set clear expectations for your team and patients
  • Where you can shift your focus to increase practice revenue and enhance your patients’ experience

Sponsored by: Henry Schein Dental

Listen to this QuickCast HERE

Presented by: Jimmy Marciano

Learn how to improve your email marketing and keep your chairs full by staying connected to your patients in between visits.

Course Learning Objectives:

  • Customizing emails for your practice
  • Building relationships with your patients
  • Avoiding the last-minute scramble at the front desk

Sponsored by: Lighthouse 360

Listen to this QuickCast HERE

Presented by: Kelsey Halvarson

One of the marketing topics we’re asked MOST often about is REVIEWS! Your online reputation plays a big role in your search engine rankings, local visibility, and in whether or not new patients choose you over your competition. In this quickcast, Kelsey will discuss some of the questions about reviews we are asked most often and will share our top tips and recommendations for obtaining and responding to reviews.

Course Learning Objectives:

  • Identify where to obtain reviews
  • Learn what to do if you get a bad review
  • Discover how to respond to reviews (and how HIPAA is involved)
  • Get ideas to increase your practice’s reviews

Sponsored by: Roadside Dental Marketing

Listen to this QuickCast HERE

Presented by: Tonya Lanthier and Heather Colicchio

Dive into the current state of the dental industry and how the disruption from the last couple of years has impacted dental front office teams and their roles in the dental practice. What has changed? What has stayed the same? What does the future look like? Using DentalPost’s 2022 salary survey information, we’ll look at how salaries, benefits, bonuses, and work conditions have changed for the dental front office. From compensation to job turnover, we cover key trends and insights from responding dental office managers, billing specialists and front desk team members.

Course Learning Objectives:

  • Understand the current environment for dental front office team members nationwide
  • Comprehend the current “hiring crisis” and what comes next
  • See how your salary, benefits, bonuses and work conditions compare to other front office team members and positions
  • Take away ideas that can change outlooks and perspectives

Sponsored by: DentalPost

Listen to this QuickCast HERE

Presented by: Whitney Norris

From helping your patients get better, more affordable care to boosting the profitability of your practice, membership plans can have a huge impact on so many aspects of your practice. If you have an established plan or are considering implementing one at your practice, you’re probably interested in growing your numbers. In this QuickCast, Whitney will share some of her top tips and recommendations for growing your in-house plan.

Course Learning Objectives:

  • Learn how to track performance and what kind of goals you can implement
  • Identify ways to incentivize your team to maximize engagement
  • Discover ideas to market your practice and your plan
  • Hear stories of Office Managers – just like you – who successfully scaled their membership plans

Sponsored by: Kleer

Listen to this QuickCast HERE

Presented by: Dayna Johnson

What is it like to be a dental patient today? Now more than ever, patients expect a high degree of digital savviness. What tools does an office manager need for high levels of communication and service that keeps your patients satisfied and your relationships strong? Let’s walk through the patient journey and talk about how you connect with today’s patients.

Course Learning Objectives:

  • How generational differences play a role in decisions
  • What patient’s want from you and preferred communication methods
  • Name tools you can implement starting today
  • Verbal skills to help your team increase patient retention
  • Apply tips for using your software to help build relationships with patients

Sponsored by: Lighthouse

Listen to this QuickCast HERE

Presented by: Kelly Zielinski

We will explore five secrets to reputation management: Automation, consistency, recency, acknowledgement, and practice operation refinement.

Course Learning Objective:

  • Learn how to grow your practice and retain existing patients by strengthening review generation, and leveraging review acknowledgement.

Sponsored by: Doctible

Listen to this QuickCast HERE

Presented by: Robert Nunziato

Cost continues to be a challenge for patients, regardless of the payment options you offer. Patient financing solutions are one such payment option that continue to underserve you and your patients—with 88% of dental teams saying they aren’t completely satisfied with their existing financing solution. But when 40% of Americans can’t cover a surprise $400 expense, how can you over the cost barrier to provide dental care without it? In this course, we’ll talk about the flaws with financing and how practices are modernizing their approach to better serve patients and their practices.

Course Learning Objectives:

  • Review case acceptance challenges, the patient financing landscape, and new advancements to determine which may be most beneficial for AADOM members’ practices.
  • See how real practices have realized a 25x increase in financing production and 150% more patient approvals.
  • Discover an accessible financing alternative with an over 85% approval rate.

Sponsored by: Sunbit

Listen to this QuickCast HERE

Presented by: Angela Byrnes

Did you know there are hidden revenue opportunities in your practice?

Database reactivation can be a powerful tool to uncover revenue streams already sitting in your practice management system, all without investing in expensive ads or new patient acquisition campaigns. And it can be used for so much more than just hygiene!

Course Learning Objectives:

  • Identify how to find hidden revenue in your existing patient base
  • Discover what types of patients are ideal for reactivation (more than just hygiene!)
  • Uncover how to get patients in the door without taking a ton of your team’s time
  • Learn what you can do internally to increase show rates and treatment acceptance

Sponsored by: Roadside Dental Marketing

Listen to this QuickCast HERE

Presented by: Dr. Jesse Ritter

In his presentation, Dr. Ritter will explain the benefits of having patient communications and patient data in a single database. He’ll discuss the financial and workflow advantages he’s experienced in his own practice.

Course Learning Objectives:

  • What is required to have patient communications and patient data in a single database.
  • What are the top three advantages of this single database model.
  • How a single database model improves both patient and staff experience

Sponsored by: Curve Dental

Listen to this QuickCast HERE

Presented by: Kali Geldis

Practices are often facing a key challenge — engage with patients meaningfully or at scale. Find out how to communicate your practice’s brand and story to your patients and potential patients without spending extra time and money.

Course Learning Objectives:

  • Develop narratives around communicating your practice/services
  • Leverage the right channels with the right messages
  • Create more personalized communication

Sponsored by: Weave

Listen to this QuickCast HERE

Presented by: Julia Popovich

Managing your membership plan shouldn’t exhaust all of your resources. As staffing shortages persist, your practice shouldn’t have to decide between providing better coverage or competing against the clock. Compared to insurance, membership plans are a breath of fresh air. In this quick cast, Julia will share tips that you can implement immediately to ensure your membership plan is successful regardless of staffing turbulence.

Course Learning Objectives:

  • Defining membership plan mismanagement
  • Acting with speed, certainty, and insight
  • Optimizing your time and partnering for success
  • Motivation for maximum engagement
  • Stories of trailblazing Office Managers – just like you – facing similar challenges

Sponsored by: Kleer

Listen to this QuickCast HERE

Presented by: Dr. Leslie Pasco

This is a quick 30 minute session that will help every office manager be more productive in less time while building trust and confidence in the team.

Course Learning Objectives:

  • Learn the one essential management skill that lessens your workload and gets your team thinking for themselves.
  • Get a quick guide to office flow.
  • How do you delegate?

Sponsored by: Lighthouse

Listen to this QuickCast HERE

Presented by: Sam Ahani, DDS

Currently most dentist use paper referrals to send patients to their specialists. Paper referrals only are only 50% effective because it leaves it to the patient to follow through. Today there is no good way for the dentist or specialist to track or follow up with patients. An electronic referral platform would increase revenue for Dentist and Specialists and also improve care for patients. Refera is a company aimed at closing the referral loop.

Course Learning Objectives:

  • The current inefficiencies of referrals in dentistry
  • Why GPs should track their referrals better
  • What can specialist due to to improve this referral process

Sponsored by: Refera

Listen to this QuickCast HERE

Presented by: Paul Lowry

Are you collecting monthly payments on your membership/in-house benefits plans? Have you ever wondered where to put those monthly payments and how they affect the ledger? Many offices adjust production and/or collections off to $0 on the patient ledger when a patient receives included benefits. This isn’t accurate and can cause issues within a practice. KPI’s are inaccurate, provider compensation can be affected, and a good office manager or accountant knows you should not be adjusting services to zero if you’ve previously collected the revenue. Revenue received should match services rendered and any discrepancies between the two would be a real adjustment. However, what we most commonly see, is membership revenue received and recorded with no match for included benefits. Later when included membership services (exam, cleaning, x-rays) are received from the patient, they are adjusted to $0. This is the equivalent of running a business that only keeps track of top-line revenue but ignores expenses. The services of an exam, cleaning, and x-rays aren’t “FREE”, they have just been paid through a membership plan instead of paid at time of service.

What should you do with those monthly payments and the associated included benefits? Should you post a credit on the patient’s account every time they make a payment? Or perhaps you have thought about putting a receivable on the patient ledger and applying each monthly payment until the balance is paid off. These methods should be avoided too because they come with their own set of inaccuracies and problems.

Have you lobbied to get rid of monthly payments and only offer annual payments because of the issues created? Do you feel like you have created a series of workarounds within your practice management software to “make things work”?

If you have wondered how to properly reconcile the payments and benefits within your membership plan, this QuickCast is for you!

Course Learning Objectives:

  • What the BLEEP am I supposed to do with monthly membership payments
  • Best practices on accurately accounting for membership payments/services
  • Why you shouldn’t be adjusting membership payments/included benefits to $0
  • How to accurately assign included benefits a value
  • How to accurately compensate providers and team members for included membership services

Sponsored by: Dental Menu

Listen to this QuickCast HERE

Presented by: Rebecca Chapman

In this course, you’ll learn practice management software tips and tricks that enable office managers and their staff to get more done with fewer clicks.

Course Learning Objectives:

  • How to use your software to make day-to-day operations easier
  • The favorite tips and tricks that wow office managers who use Curve Dental

Sponsored by: Curve Dental

Listen to this QUICKcast HERE

Presented by: Paulina Song

Your practice is on the road to recovery after a tumultuous few years of pandemic, but now suddenly you’re hearing that we’re headed towards a recession! Insurance companies are tightening their operations by reducing reimbursements, delaying payments, and tightening requirements for claim submissions. Do you have a plan in place to get your claims paid upon first submission, manage denials, and reduce write-offs?

Course Learning Objective:

  • Learn 5 strategies that you can implement today to save time and resources on managing your insurance revenue cycle

Sponsored by: Zentist

Listen to this QUICKcast HERE

Sponsor Software Demos

Presented by: Jimmy Marciano

Learn how to increase your front office productivity and keep your chairs full. Ditch the clutter and throw away your clipboard and pen!

Learning Objectives:

  • Identify the next generation of paperless registration
  • Eliminate patient forms burying you in paperwork
  • Save time for patients and office personnel

Sponsored by: Lighthouse 360

Listen to this Software Demo HERE

Presented by: Elayna Granillo

CEDR’s HR Vault is a cloud-based document distribution and e-signature collection system used to store employee HR information. This powerful and easy to use application allows for owners and managers to keep track of all employees’ HR related content and documents.

During our software demo, we will describe the features included in our application from both an Administrative and Employee perspective. We will also be discussing our online HIPAA Training, integrated PTO & Time Tracking, and how AADOM Members can sign up for free!

CEDR’s HR Vault includes the following features:

  • Individual user access with selectable levels
  • Cloud based document storage
  • File sharing and document distribution
  • E-signature collection and reminders
  • Employee status, pay rate, and benefit tracking
  • Adding confidential notes to employee files
  • Office bulletin board and announcement notifications

Additional Integrated Features:

  • CEDR Knowledge Base Resources
  • Online HIPAA Training
  • PTO & Time Tracking

Sponsored by: CEDR HR Solutions

Listen to this Software Demo HERE

Want to Listen to a Webinar But Not a Member?

Take AADOM for a Test Drive

  • Download some free resources and test drive AADOM on your time. Your test drive includes:
    • 3 webcast recordings

    • 1 issue of the Observer Magazine

    • A private link to our Facebook community

    • A complimentary Q&A session with an AADOM Success Strategist

    • 1 practice management podcast

    • Bonus whitepaper from our sponsor