We Want Dental Office Managers to Be Empowered

Not only does AADOM have the tools and resources to guide you to success, but we recognize our members' successes!

AADOM Fellowship

The Professional Distinction for Practice Administrators

Becoming a Fellow of the American Association of Dental Office Management shows your commitment to excellence!

  • Being a Fellow distinguishes your skills and leadership from the competition.
  • AADOM Fellows are recognized in the industry as the best of the best in what they do.
  • AADOM Fellows form a lasting bond of support along this educational journey.
  • Imagine a network of peers sharing your dedication to professional development and celebrating success!
  • At every AADOM Conference, we induct our members into the Fellowship Program.
  • That's right, a traditional cap and gown ceremony as you receive your award.

Fellowship - Do You Have What it Takes

Isn't it time you invested in yourself?

Where Do You Begin?

Becoming an AADOM Fellow, (FAADOM), is a detailed process that requires an investment in time and commitment. The investment is well worth the outcome!

Listen to this short webinar to understand the process, timeline and expectations of becoming a FAADOM.

FAADOM graduates at the 2016 AADOM Conference.

What are the Fellowship Program requirements?

AADOM provides you with the resources to attain and maintain your FAADOM designation. Reach out to an AADOM team member if you have any questions about the requirements below.

  • Member in Good Standing of AADOM for at least one year prior to induction.
  • Three years minimum of dental practice management experience.
  • Attendance of at least ONE AADOM Annual Conference within the past three years (the current year does not satisfy this requirement).
  • Member agrees to adhere to AADOM’s Code of Conduct.
  • Letter of recommendation from a current or former employer (dental practice).
  • 31 AADOM Approved CE hours achieved within 2 years of application submission date (CE from the three Management Modules hosted by the DALE Foundation are counted towards this total).
  • Completion of the Management educational modules, (HR, AR and Financial Reporting), hosted by the DALE Foundation. See previews of each below.
  • Completion of Fellowship Application and submission of application fee.
  • Fellows must accrue 12 CE each year following induction to maintain fellowship status.
The 2020 Fellowship Application Deadline is Friday, July 10, 2020. Reminder that you must be registered for #AADOM20 to be part of the 2020 Class of FAADOM's.

Learn more about our educational Management Modules hosted by the DALE Foundation

Accounts Receivable for the Dental Office

These modules are hosted by The DALE Foundation.

HR Fundamentals for the Dental Office

These modules are hosted by The DALE Foundation.

Financial Reporting for the Dental Office

These modules are hosted by The DALE Foundation.

Are You the Next Practice Administrator of the Year?

Do you know an exceptional dental practice management professional? Nominate them for the prestigious Practice Administrator of the Year award. The nomination deadline is Friday, May 18, 2018. Nominees must meet the criteria below with the winner receiving:

  • AADOM Member in Good Standing
  • Minimum three years in dentistry
  • Must be registered for the AADOM Conference before submission deadline
  • Currently an office manager or practice administrator working full-time in a dental practice
  • FAADOM status preferred
PAOY Criteria
  • Must exhibit four out of six of the following:
  • Exemplifies leadership
  • Responsible for an increase in practice efficiency and revenue
  • Community involvement (practice or personal)
  • Actively pursues continuing education/professional development
  • Implementation of technology within the practice
  • Implementation of marketing strategies for the practice
What You'll Win
  • $1000 prize
  • Cover feature in The Observer magazine
  • Practice Administrator of the Year Award
  • Exposure throughout the dental industry
  • Complimentary Lifetime AADOM Membership
  • Free tuition to the 2019 Dental Management Conference in Orlando, FL

Click on the photos to learn more about the Practice Administrators of the Year.

Jamie Perryman

2016 Practice Administrator of the Year

Jamie Perryman is the manager of Grove Dental Associates in Grove, Oklahoma. Grove Dental Associates provides uncommon customer service while utilizing the latest technology and training for their patients so they can enjoy the highest quality of health and life!

Jamie has always enjoyed meeting people and he says if you don’t know him, you are missing out! By the time he was 7 years old he had started his own business as a shoeshine boy in his father barbershop. This was the start of his love affair with the public. His first social interactions were with his father’s clients. Jamie, his dad and the men in the barbershop celebrated friendship with friendly banter, small talk, and a kind or encouraging word. Some men didn’t even come in for a haircut, they just came to visit, read the paper, or talk about sports, politics, economics etc… He has always been in the people business.

Jamie entered the dental business in 2008 when Dr. Crawford and Dr. Miller discovered him at the local vocational school where he was an administrator. Prior to Jamie’s 10 years of school teaching and administration he was a vice president of a community bank. Jamie was invited to Grove Dental’s annual planning meeting and was introduced as an observer and consultant. During the meeting he witnessed the doctors sharing patient before and after photos and each employee described the depth that the patient’s life had been touched. Patient 1, 2, 3 … 40, orthodontic patient, lost 40 pounds, changed their hair, got engaged, had a child, returned to their 35th class reunion and fell in love with their high school sweet heart. He watched as each team member shared what they had contributed and witnessed the pride that they have in the “job” dentistry played within these transformations. Well, needless to say he fell in love with the relationships established with patients and the transformation of lives. He said, “Sign me up!!!!” Eight years later he is still learning the language of dentistry!

His favorite part of the job is making a difference, with patients, with the dental family, and community. Grove Dental allows Jamie to maintain constant monitoring of daily operations. He finds the finance part of management most engaging. Making the deal, negotiating, reducing costs, recruiting new doctors, expanding services, while always asking what is best for the patient keeps Jamie every day.

Jamie and his wife, Jenean, have two sons, Jacob and Jared. Both sons are married to beautiful, wonderful girls Chelsea and Ellise, respectively (both just happen to be daughters of the doctors Jamie works for). Jamie and Jenean are proud grandparents to one granddaughter, Kate.

Cecilia Mescain, FAADOM

2015 Office Manager of the Year


As the COO of the Smile Central Dental offices in northern New Jersey, Cecilia has over 20 years of experience in the dental field. She is an AADOM lifetime member and an AADOM fellow since 2011. She is also a member of the Hispanic Dental Association. As a winner of the Patterson Dental Diamond Award in 2013, Cecilia prides herself on her work in the Smile Central Dental offices as well as in the local community.

After completing her MBA in May of 2015, Cecilia is now working on completing her doctorate degree while raising her three daughters. In addition to her hard work in her academics and managing four busy offices, Cecilia is also the president of the northern New Jersey AADOM chapter. Recently, she began recognizing her goal of sharing her knowledge and experience in the dental field by consulting with other dental offices.

Lisa Spradley, FAADOM

2014 Office Manager of the Year


Lisa Marie Spradley, FAADOM, has worked in the dental front office for almost 20 years and understands the struggle to put the patient’s needs first while taking care of the business of the front office. She works in a single provider practice in Hattiesburg, MS and enjoys building relationships with the patients. She started a local study group that meets once a quarter to learn from each other.

Lisa is a published author having written articles for publications such as Dentistry IQ, The Dental Geek, the AADOM Observer, and AGD Impact. She is an Ambassador and a lifetime member of AADOM. She received her Fellowship in 2012.

Lisa’s experience as an office manager led to the creation of her business the Front Desk Lady. As a consultant, she works with the dental front office team to develop front office systems and improve their focus on the patient. As a speaker, she discusses the best way to focus on the patient while still doing the many tasks associated with working in the front office.

Lisa and her husband Joey have been married for over 27 years and have two daughters, Jena and Elaina, and four poodles who are affectionately known as her boys. She enjoys reading, shopping, and spending time at the beach. Lisa is a proud member of the Speaking Consulting Network and is always looking for ways to learn and grow to be the very best at what she does.

Cindy Sooter, FAADOM

2013 Office Manager of the Year


Cindy Sooter is the Office Manager at Joplin Family Dental. Cindy’s career in dentistry started in 1979 as a Chairside assistant. “I was an assistant for 15 years and was very lucky to learn from some exceptional dentists. I feel that having the foundation as an assistant has helped me enormously with understanding the big picture of managing a successful dental practice. I love dentistry, the technology, and the constant evolving of better ways of doing things. CE is invaluable as well.”

As a Member of AADOM since 2007 and now a lifetime member, Cindy says the networking resources with AADOM are tremendous. “I have had the privilege of meeting some amazing office managers through AADOM, including the previous OMYs – these ladies have been so willing to share their experiences and knowledge. We learn from each other’s successes and yes, even failures.”

Cindy’s favorite thing to do is spend time with friends and family – especially her four grandchildren!

Deanna Alexander, FAADOM

2012 Office Manager of the Year


Deanna has been working in Dr. Sadler’s office for 36 years. Her role as an office manager involves keeping the office running smoothly and in an efficient manner. Deanna expresses the most rewarding part of her career is how she works “…in an office environment with a wonderful team and heartwarming patients. It is very rewarding when our entire team can turn a negative patient into a positive ‘sunshine’ patient after a few dental visits, especially when we hear their sincere feedback on how they just had their best dental experience ever in our office! I have always said my office is my second home and family…it’s my ‘haven!’ It is also very rewarding to feel very appreciated and trusted by Dr. Sadler to be able to manage the office so he can focus on dentistry. He has always been very supportive of my continuing dental education when it pertains to my growth as an office manager. I love what I do!”

Deanna was inducted as a Fellow in AADOM’s charter class in Las Vegas, NV in 2010. She has also been a part of the virtual study club since the beginning in 2010.

“Every year, we have so many exceptional candidates and choosing the recipient of this prestigious award is never an easy task,” says Heather Colicchio, AADOM President. “This year the committee agreed that Deanna’s unwavering commitment to her practice, patients, and community made her truly noteworthy.”

Deanna retired from her 36-year career in 2014, but is still actively involved in AADOM.

Robyn Rossetter, FAADOM

2011 Office Manager of the Year


Robyn Rossetter, Business Administrator, directs an “AMAZING” team that consists of Dr. Keo, Dr. Rowley, three hygienists, five assistants, and four front office coordinators. Robyn achieved her Fellowship status with AADOM in October 2010. She feels very strongly that being a Lifetime Member allows her to build professional networking relationships, find career advice, and uncover industry resources.

“I’ve met a few people in my career who were enthusiastic about hard work, and I consider it a blessing that my current team are those same hard-working people.” She enjoys spending time with her husband, Charlie, and renovating a 90-year-old farmhouse in Tennessee. Earlier this year, her daughter and son-in-law made her a proud “Nana” of her wonderful grandson, Grayson.

Past Practice Administrators of the Year
  • Melissa Meredith, FAADOM, 2010 Office Manager of the Year
  • Kay Valentine, FAADOM, 2009 Office Manager of the Year
  • Melanie Duncan, FAADOM, 2008 Office Manager of the Year
  • Mindy Altermatt, FAADOM, 2007 Office Manager of the Year
  • Jennifer Russell, FAADOM, 2006 Office Manager of the Year
  • Connie Elwell, FAADOM, 2005 Office Manager of the Year
Past Practice Administrators of the Year

Go Green in 2018

We encourage all of our members to adopt greener practices in the dental office.

The AADOM Green Leader Initiative

The AADOM Green Leader Initiative

Made possible through a generous grant from the Henry Schein Cares Foundation, the Green Leader Initiative aims to engage members in reducing the environmental impact of ‘business as usual’ dentistry.

Learn About our "Go Green" Philosophy
Know a Green Leader?

Know a Green Leader?

Be sure to nominate him or her for the Green Leader award. The nomination deadline is May 18th, 2018. The winner will be announced in San Antonio at the 14th Annual Dental Managers Conference!

Nominate Here
Know a Green Leader?
AADOM members at the Annual AADOM Conference

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