Tips for Creating a Practice Environment Where Patients Feel Safe, Seen, and Welcome When working on our annual planning and strategy meetings, my team always starts by going to our values. What is important for the doctor, the clinical team, and the admin team? In...
Learning Who Your Practice Serves, and Could Serve: Reach Out to Diverse Patient Populations and Welcome Them In In my last article, I wrote that my husband (a dentist) and I came to the United States from Mexico. When we first arrived, he spent a few years working in...
Fair Treatment Doesn’t Always Mean Same Treatment: Be Aware of the Special Health Needs of Immigrants and Other Underserved Patient Populations Editor’s note: This is the first in a series of three articles on what dental practice managers can do to make the office a...
