For many dental office managers, attending events like the AADOM Annual Conference requires more than simply registering—it often means demonstrating the value of the investment to practice leadership. While conference costs are easy to measure, the return on...
Credit card surcharging programs are increasingly being marketed to dental practices as a simple way to offset rising processing costs. On the surface, the pitch is appealing: pass the fee to the patient, reduce overhead, and protect margins. But for dental...
For dental firms, operational excellence isn’t just about patient flow and staffing—it’s also about controlling costs that quietly erode margins. One of the most overlooked (and misunderstood) expenses is credit card processing. Most dental practices accept...
Passing credit card processing fees on to patients, otherwise known as surcharging, has become a more frequent consideration for dental practices grappling with rising operational costs. Yet it’s not one-size-fits-all. Office managers need to understand the...
Managing a dental office today goes far beyond the front desk. Practice managers must juggle many balls, including patient experience, HIPAA compliance, and increasingly, the rising cost of credit card acceptance. From outdated software to PCI compliance gaps...
In today’s ever-evolving dental industry, shrewd auditing is paramount to maintaining a thriving practice. However, one area that often escapes scrutiny is the high acceptance cost of virtual credit card payments from insurance companies. While these payments...
Passing credit card fees on to the consumer, known in the processing industry as surcharging, has become a hot topic in recent years. While some dental practices view it as an option for tackling growing operational costs and point to its rise in popularity...
You may have heard PCI DSS referred to as the gold standard for protecting patients’ financial records, helping provide a framework for how to keep your practice safe. What you may not know is that there will soon be a new version—and it may greatly impact your...
Last year, processors collected a record-breaking $172 billion in credit card swipe fees. Processing costs continue to snowball at an unyielding pace, but what are you actually paying for? Statements are riddled with jargon and cryptic fees, making it nearly...
Practice management software is the standard these days, significantly impacting dental offices’ day-to-day by streamlining transactions, patient information, and other data integral to operations. It enhances efficiency, reduces errors, and provides valuable insights...
