AADOM PODcast: Aligning Your Team for Change w/Laura Nelson-Brought to you by CareCredit

EPISODE SUMMARY
2020 has brought many new and unexpected changes to our practices but to be successful, you have to continually adapt and manage change. We make decisions to make big changes in our practices regularly and we need to understand the best ways to get our team aligned.

As a leader in the practice you understand the importance of the role your team plays and how you can help your team through any major shift they will need to make. Whether we are going paperless, acquiring a new practice.

EPISODE NOTES
AADOM Radio & CareCredit Present:

Laura Nelson

Learning Objectives:

• Define change management & how to effectively handle it
• Evaluate practice culture & how to competently communicate with the team
• Analyze expectations from the team & the systems to help achieve them

Learn More About Laura:

Laura Nelson is an award-winning, international speaker & the founder of Front Office Rocks, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.

With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry.

Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her masters degree in organizational development from John Hopkins University focusing on leadership development and success. Laura is a member of the National Speakers Association, The Speaking Consulting Network, the Academy of Dental Management Consultants, and a fellow of the American Association of Dental Office Managers.

Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry’s Got Talent. She has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry.

Laura lives in Coronado, CA with her husband, Chris. She enjoys traveling & exploring new destinations, fitness activities including Spartan races and biking. You can connect with Laura on Facebook at www.facebook.com/FrontOfficeRocks or on twitter @dentalrockstars.