Lisa Maurer is a practice administrator at Walnut Creek Dentists, with 24 years in the industry. She's passionate about dentistry and transforming practices into profitable businesses with a healthy culture.
Lisa earned her FAADOM in 2020. She and her son live in the Bay Area, where she takes pride in contributing to the local dental community.
In 2002, as a green dental assistant with only three years of experience, I got the exciting opportunity to become an office manager. The office manager was moving, and our dentists decided I was the best fit. While excited about the change, I had no idea what...
Managing a new dental office can be an exciting and fulfilling experience. As an office manager, you have the opportunity to create new systems and procedures that will not only improve the office’s performance but also make it a more enjoyable and...
As an office manager, you may encounter negative patient reviews on sites like Yelp and Google. Seeing negative comments about your practice can be disheartening, but it’s important to handle them professionally and efficiently to maintain your practice’s...
