Trina is the Director of Business Operations for Pax Dental in Southern Maryland. With over 26 years of dental experience, her mission is to maintain an environment of trust and integrity that provides an unrivaled employee and patient experience.
She is a lifetime AADOM member, earned her FAADOM in 2016 and MAADOM in 2023, and earned her DAADOM in 2024.
She enjoys traveling, motorcycle rides, and spending time with her family in her free time.
Working in a dental office can be very demanding and overwhelming at times! Do you have days when you feel like you need help to do something correctly and start questioning if you are the right person for the job? We all go through this stage at some point in...
Think about a place you visited where you had the most remarkable customer service, and when you left, you couldn’t wait to tell everyone about it. Maybe it was a restaurant, hair salon, store, doctor’s office, etc. That is the feeling patients should...
Dental assistants play a vital role in our practice and interact the most with patients and employees. Effective communication is critical to providing exceptional dental care. The following six simple tips aim to help you think about the patient and employee...
How well do you sleep? Have you been told you snore or gasp for air? Do you wake with a headache, jaw ache, or body aches? Are you a nose or mouth breather? These are just some of the questions our hygienists ask during a routine dental visit. Dentists are not the...
Many of us could probably write books about the countless frustrations of dealing with dental insurance companies, especially the ones we are contracted with. The rigorous amount of time invested takes away time from completing other tasks. This was the driving force...
