What Makes an Office Manager a Rockstar?
by Erin Smith
We’ve always known dental office managers are rockstars, but the entries to our spa-day giveaway…Click to open link in a new tab… never fail to blow us away! We are truly amazed by all the ways you keep your practices rocking and rolling – and so much more.
As steady as a drumroll, the message comes through: Things run smoothly at your practices because of the rockstars running the show. Smooth operations are the most frequent shout-out. Hard work, flexibility and a willingness to go above and beyond all combine to create a harmony everyone notices and appreciates.
Not surprisingly, office managers are loved for their contagious warmth, infectious smiles and genuine kindness. Whether considered the “heart of the practice,” a “compassionate listener,” or “someone who always has your back,” your hearts come through again and again in the nominations.
Everyone loves to work with someone who loves what they do, and apparently, you love your jobs! Passion, positivity, “wanting to see everyone reach their potential and shine,” and a terrific rapport with patients all top the list of the things that make you a rockstar in the eyes of your colleagues.
Based on some of the stories we read, “rockstar” isn’t even enough of an accolade. You amazing people manage your practices in addition to single parenthood, having as many as seven children at home, serious health crises, and major life changes. And you do it with professionalism, positivity and passion.
Loved by dentists, hygienists, patients and other support staff alike, as a dental office manager, you create an environment of safety, compassion and competence. And wow, are you competent! From managing everything from finances to treatment plans and the complicated world of insurance processing, you tireless everyday heroes do it all:
“Janette is a ROCKSTAR!! She knows just about every person who walks through our door and has worked here for 30 years. People love coming to the dentist because Janette makes everyone feel so welcome and makes it a personal experience. Going the extra mile is the standard for her.”
The winner of this year’s spa giveaway…Click to open link in a new tab… will be randomly chosen, and wow, we’re glad it is random. Choosing the most deserving among all the rockstar office managers would be impossible.
Dental office managers, you really do rock!
About the Author
Erin Smith, Senior Product Marketing Manager with Patterson Dental is passionate about helping dental team members reach their personal, professional, and practice goals. With a deep background in software for professional services, she understands the real-life challenges that come with managing a business and team and delivering patient care. She enjoys building connections throughout the dental community and sharing her expertise on how to simplify and achieve more through the use of data and software.
Learn more about how Patterson’s Software Solutions can help you continue being the rockstar of your practice.
