Economic forecasters expect to see a recession in the later months of 2023.1 The dental profession may feel the negative impact of this economic downturn, forcing them to be more competitive and downsize their teams. Being aware of the nation’s economy and the...
(Part 3 in a 3-part series) Dental memberships are like other membership programs where members pay fees for services (i.e. dental care) and, in most situations, receive additional discounts for purchases through the membership. For example, Amazon Prime members...
(Part 2 in a 3-part series) Does your practice have patients concerned about not having dental insurance benefits? Are you a part of insurance networks with poor reimbursement rates? Is the practice at risk of being unable to hire high-quality associates due to the...
(Part 1 in a 3-part series) For almost 40 years practicing dentistry, my husband, a general dentist in southern California, was contracted as an in-network provider. Many of those years were good. In exchange for reduced contracted rates, he was a preferred provider...
Are you creating unforgettable customer service in your dental practice? Does your practice communicate the essence of the Disney lyrics “Be our Guest, Be our Guest, Put our Service to the Test”? It’s never been more important to develop great customer service. With...
Part 3 of 3 This is the third part of this three-part article series aimed at discussing the importance of dental practice standard operating procedures (SOPS) for the administrative team. If you have not read part one or part two yet, you can read them by clicking...
Part 2 of 3 This is the second part of a three-part article aimed at discussing the importance of dental standard operating procedures (SOPs) for the administrative team. If you have not read part one yet, you can read it here. In SOPs part one, we considered the four...
Part 1 of 3 Hopefully, your team members love their positions in your dental practice and will never leave you. However, the cold, hard truth is that as much as your team members enjoy their jobs, there may be reasons they might not be able to come to work. I joined...
