In the first article, we examined how office managers and leaders can “be impeccable with your word.” If positive language has woven its way into your daily routine, you will be more confident with your interpersonal dialogue with your team and patients. In...
Spring brings hope and renewal for many of us and provides opportunities for change. At a time when dentistry is both rewarding and challenging, spring can also afford us time to reevaluate systems and concepts to benefit our team. Here are five tips to help you...
Become an AADOM Recognized Treatment Coordinator! Presenting treatment to patients can be one of the most feared roles in the dental office. ls this because we must have difficult financial conversations? Or is it because so many dental team members lack the training...
Become an AADOM Recognized Financial Coordinator! The AADOM Recognized Financial Coordinator certificate program provides comprehensive training for individuals seeking to excel in managing the financial relationships between patients and the dental practice. Drawing...
Become an AADOM Recognized Human Resources Coordinator! Elevate your management and leadership skills by exploring your personal communication and management strengths. Learn how to apply communication strategies to improve day-to-day management tasks, address...
This summer while working in my garden, I started thinking about how taking care of my flowers is a lot like taking care of my dental team. I enjoy being outdoors working when spring starts and as things come to life. Living in Wisconsin, we love to see things come to...
Maybe you have been in my shoes – I really struggled in the first year of working with my doctor. I always felt like if I were going left, he was going right and I knew the team could see it. My first reaction was to ask him a million questions, trying to run...
Today I played IT for the check-out computer, the printer, and the check-in desk phone. I handled upset patients, cleaned 2 different kinds of bodily fluids from the floor and bathroom (at 2 different times), and organized lunch to celebrate the birthday girl –...
As a dental assistant, you have spent the beginning of your career assisting the doctor and educating patients regarding all the benefits of prioritizing their dental health. What if you have a drive for more? Who better to lead a team than someone who can see things...
Ahhhh, the eternal feud between dental hygienists and dental assistants. We all know the stereotypes, the plot, and how it goes. One example goes like this: The assistants get mad at the hygienists for leaving their dirty instruments in the sterilization room for the...
