As a dental professional, your commitment extends beyond the four walls of your practice. While providing excellent care to your regular patients is paramount, consider the profound impact you can have by reaching out to the underprivileged youth within your...
Bringing new technologies and techniques into the dental office is essential for providing top-tier patient care. However, successfully implementing new procedures takes more than just investing in equipment or a doctor’s learning. Training your team to...
Potential employees have a multitude of choices when it comes to where they want to work. To attract and retain excellent employees, offices should foster a culture of community and appreciation. Hiring an employee is just the beginning of the journey,...
Company cultures usually don’t start out toxic, they get that way when managers stop having the conversations that make people feel seen, heard, appreciated and invested in. Or, when the manager themselves is the toxic being. Toxicity is a very fast-growing...
Being a dental office manager is a blend of orchestrating daily operations, keeping patients satisfied, and ensuring the business side runs as smoothly as the clinical side. While many assume the job is about scheduling or smiling at the front desk, one of the...
As a Dental Manager, I know a key part of my role is to ensure the smooth and accurate handling of all the financial transactions within my office—it is not just about making teeth sparkle. Messing up the money flow is bad; it’s like having a busted water line,...
Each missed appointment represents a lost opportunity, both in revenue and in delivering care. No-shows can lead to disrupted workflows, underutilized staff, and longer wait times for other patients. While no-show appointments and last-minute cancellations are...
In the current market, office managers are struggling to hire and retain a great team. A high salary or a raise is not only unsustainable, but it does not always equate to team member success and job satisfaction. A happy team member loves what they do and...
In any successful dental practice, the relationship between the office manager and the owner doctor is foundational. When this partnership is grounded in mutual trust, accountability, shared leadership, and open communication, it becomes a powerful engine for...
Stepping into the role of a dental office manager can be both exciting and daunting, especially if you don’t have prior experience in the dental field. As someone who started in this position without a dental background, I can tell you that it’s completely...
