Let’s face it – office managers are the Jill-of-all-trades in their office. A swiss-army knife that can manage everything from teams, schedules and marketing to putting out fires from customers, billing and building maintenance. In a panel webinar…Click to...
We are so excited to introduce you all to our 2022 Green Leader: Jennifer Z. Vickery, Vice President of Operations at Ocean Dental in Edmond, Oklahoma! Creating an environmentally-friendly culture and mindset within your dental practice has an impact that reaches far...
I remember the day clearly. I was in my home office contemplating if I should switch careers due to feeling an overwhelming sense of burnout when my husband plopped the mail onto my desk. An envelope stood out to me in the pile of usual bills and flyers. It was the...
I have gone to classes and seminars and have been instructed by the presenter to never call anyone on a patient hygiene list over eighteen months past due. My philosophy is to take them off the patient hygiene list after ten years. I am a numbers girl! I have been...
What is it that drives some dental assistants to make shifts in their careers to pursue the role of practice manager? Heather Colicchio, founder, and president of the American Association of Dental Office Management, recently sat down to speak with Terri Lenihan,...
Chances are at some point in your office management career, your dentist will turn to you for numbers, metrics, or a report to assess how business is going. If you’re lucky, you may already have reports or dashboards in place to quickly serve up just the right data....
“Better Together” is one of many important messages to come from last month’s California Dental Association’s (CDA) annual meeting focused on inspiring effective leadership in dentistry on Thursday, May twelfth at the Hilton Anaheim. This inaugural meeting...
More and more medical insurance companies recognize some dental procedures as medically necessary which means lower out-of-pocket expenses for your patients and higher case acceptance for your practice. Dentists may think that they are limited to only billing their...
My step-mom was a manager for Eddie Bauer for years. Her staff was dedicated and admired her. Her store’s numbers always exceeded goals on a national level. She was continuously requested by other stores in order to “get them in shape”. Her customers adored her....
You know “those days” getting to work at the dental practice to discover your co-worker called in sick. You might feel bad that they are sick, but then it hits; I’m working short-staffed today and the schedule is heavily booked! As a former dental assistant, I can...
