While building our successful team, I realized that there were some changes I wanted to see, such as teamwork. Having a “staff” member differs from having a team member. These are two different approaches to leading a team to success. While “building a team...
It’s January 2020, and you just got offered the office manager position after being the treatment coordinator for 5 years at your office. You’re feeling so many emotions: excited, nervous, wondering if you’re the right person for the job, am I...
Much of the friction within a team comes from misunderstandings. People often say, “That was not my intention; I didn’t mean it that way.” However, it is all in the eye of the beholder; it hinges on how the other person receives and understands what we say. We...
It can be challenging to quantify workplace happiness. In June 2023, our office had a negative vibe. You could feel the tension after a well-liked employee was unexpectedly let go. This discord was amplified by the current shortage of hygienists in our area,...
Dentistry is a very competitive field that is constantly changing. With the employment turnover rate at an all-time high, it may be time to consider investing in your talent. Everyone on the team must know the practice’s goals and objectives and be given...
When a group of individuals is gathered, especially for long periods, it is common to see division, gossip, and disagreements. The dental setting can be very stressful, often leading to difficulty with staff members working together as a team. When this...
In a dental practice, seamless communication between team members is essential for delivering high-quality patient care. Among the key relationships in the office, the collaboration between dental assistants and office managers is particularly impactful. When...
Dental Management Tips from AADOM’s 2024 Office Manager of the Year – Multi-Location Practice As the Regional Manager and driving force behind Dr. Ammar Mousa & Associates, a multi-location practice in Wildwood, FL, Alnardo “Tito” Albino,...
Recently, I had the opportunity to visit multiple medical offices, not as a patient but as an advocate for my husband. My journey on the other side of the desk got me thinking about our dental practice from our patients’ point of view. My husband was diagnosed...
Change is the only constant in life, and in the ever-evolving landscape of dentistry, it’s crucial for dental teams to not just adapt but embrace change. Whether learning about the hot new dental tech, welcoming a new team member, or changing treatment...
