Dilaine Gloege, CDA, CPC is Chief Claims Officer and Director of Brand Management/Education for Dental ClaimSupport… This text opens a new tab to the company’s website…, with over 30 years of dental experience in the industry.
Dilaine spent six years as a call center support supervisor for Insurance Solutions Newsletter and Practice Booster. She helped thousands of practices with their medical and dental coding and insurance questions.
She shares her knowledge and passion through speaking, webinars, and nationwide consulting.
A dentist enrolled in a Preferred Provider Organization (PPO) is subject to what is known as “fee capping” of non-covered services. Fee capping occurs when a dental plan does not cover a procedure, but the PPO still controls the fee billed to your patient. When...
Many dentists are asked to submit dental procedures to the patient’s medical plan, either by the dental payer or the patient. When asked if a practice submits medical claims it is not uncommon for the response to be “no, we do not submit medical claims for dental...
