When was the last time someone in your office checked your insurance aging report? Hopefully you’re not cringing right now! The insurance aging report is a critical part of your office’s collection process, but one of the most unworked lists. If you are not...
Helping your patients understand dental insurance’s how and why is a challenge. Only some patients know who their insurance provider is, let alone what benefits they have or how benefits might apply to their account. Patients assume that dental insurance...
I often hear from patients, “Why do I have a balance?” Let’s uncover the easiest way to audit a patient’s ledger and determine exact balances. This will keep your head straight and your account clear and show your patients that billing is the last issue they...
There are many factors to consider when choosing to do insurance billing in-house vs. outsourcing it to a billing company. These include: the practice size the team’s knowledge the cost the time the familiarity with practice-specific procedures Our...
I began my career in dentistry in 2012 when my sister and brother-in-law approached me about an opportunity to work with them as an office manager in their new start-up practice. We had a very small team that included two part-time dentists (general and...
As dental practice managers, we ensure our practices run smoothly, especially when navigating the complex waters of dental insurance. Verifying insurance before patient appointments is a critical step, not just for the operational flow of our practices but also...
Streamlining Insurance Verification: AI Solutions for the Office Join us as we unveil groundbreaking solutions for office manager efficiency in dental offices. Leveraging the power of AI, we explore how to streamline insurance verification processes, manage same-day...
In this world of ever-changing dental insurance, I would like to talk about one insurance that I feel offices should pay closer attention to. Medicare Advantage Plans have become very robust in the last four years and will continue to expand and compete to offer...
Today, it seems more than ever that there is a push for dental offices, previously tied to PPO insurance contracts, to move in a different direction. This can be for a variety of reasons. Maybe your provider is tired of working for half your fee, tired of the...
What is commonly considered one of the biggest headaches for dental practices? Insurance. That’s right, even saying the word can spring the start of a small migraine. Despite it being a headache, steps like pre-appointment insurance verification can be taken to limit...
