Kay started on her dental journey when she was a little girl and used to play “Dentist” with her dolls in her mom’s kitchen, using the utensils in the utensil drawer as her “instruments.”
After completing the Dental Assistant Program at St. Louis Community College in Kirkwood, MO, she worked in the dental field as an assistant for 20 years. Then, she became a Practice Administrator for the last 13 years.
She is excited about being an AADOM member and in 2020 she earned her Fellowship (FAADOM). In 2023, she earned her MAADOM and her DAADOM in 2024.
Away from the practice, she loves doing mission work and is active in her church, riding motorcycles and ATVs with her husband, and spending lots of time with their 3 daughters and 7 grandchildren.
Every workplace needs to be a place where everyone feels respected. Healthcare offices are certainly no exception. We must work together to give our patients the best care and compassion possible in our offices. If the team does not have mutual respect, it is...
It would be a dream come true if we could come to work every day and have the doctor and clinical staff perform the needed dental treatment for the patient in the allotted amount of time. The front staff would collect the entire amount the patient owed, and the...
Everything from groceries to healthcare is more expensive than it used to be. What is worse, we have no choice but to pay for it and go on. However, this trend is alarming enough that we need to stop and take a serious look into where the costs can be lowered....
Has anyone else noticed that hiring has become quite a daunting task these days? When we post an ad for a receptionist position, I am flooded with tons of resumes. Most of them do not have any dental office experience or any office experience at all, even...
When I first got into the dental field… back in the 80s (yikes), marketing in the dental industry pretty much consisted of the sign in front of the office and an ad in the yellow pages. That was it! In fact, marketing was thought of as unnecessary and quite possibly...
With so much “stuff” going on in the world today, you can’t help but think back to a time when things were different. You know, when people were just kind to each other; not because they wanted anything, but because common courtesy and respect are the right...
The end of the year is always so hectic! Closing out the year, running all the reports, collecting data, making spreadsheets, and so on. After everything is completed and the dust settles, we take a deep breath and start a new year… a new journey. 2023 is just...
