Vickie Ward is the owner of Key Dental Management…Opens in a new window to Key Dental Management homepage…. She is a Fellow of the American Association of Dental Office Managers and serves on the Board for the Wilmington, NC Chapter of AADOM…Opens in a new window to Wilmington, NC chapter of AADOM….
Having worked 20 years in the dental field as a dental practice manager and front office team member, she now serves as a consultant, coach, and fractional team member to dental offices.
![Going with the Flow [4 Steps to Improve Your Patients’ Experience]](data:image/svg+xml;nitro-empty-id=NDExOjMzMQ==-1;base64,PHN2ZyB2aWV3Qm94PSIwIDAgNzYwIDQwMCIgd2lkdGg9Ijc2MCIgaGVpZ2h0PSI0MDAiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PC9zdmc+)
What does your daily patient flow look like? Boost team communication for the perfect patient experience. You have the perfect day scheduled. How your team communicates can create a seamless patient flow. Here’s a good example of optimizing patient flow from the time...
COVID-19 has become a phrase we hear every day. Every part of our practice has been affected in some way, with so many new “normals” to get used to. No doubt, patient and team safety are at the top of our list. While we’re getting things under control, there is a...
