In this world of ever-changing dental insurance, I would like to talk about one insurance that I feel offices should pay closer attention to. Medicare Advantage Plans have become very robust in the last four years and will continue to expand and compete to offer...
Periodontal health is a cornerstone of overall oral well-being, and comprehensive periodontal charting plays a pivotal role in maintaining and improving it. Dental professionals know that thorough periodontal charting contributes to optimal patient care and has...
Late patients can deflate your schedule along with your team. But how do we change that? From setting clear late-arrival policies to training your team on patient-focused communication and making collective decisions to balance care quality with team wellbeing, some...
How many times a day do we hear, “Ugh, I hate coming to the dentist,” or “Having to be at the dentist’s office is like torture?” I’ve even had someone tell me they’d rather have a colonoscopy than a dental visit. Seriously. I get it. We’re not everyone’s...
Attracting and retaining patients in healthcare isn’t what it used to be. Referrals and word of mouth, once the dominant methods for bringing in new patients, have given way to digital channels. And retaining patients can be difficult as well amid rising healthcare...
Hey Office Managers! Increase Your Rock-Star Status, Decrease Your Stress! In the bustling world of dental practices, office managers are the unsung heroes who ensure smooth operations, harmonious teamwork, and exceptional patient experiences. Their role is akin to...
The core of every dental practice is the commitment to the well-being of each patient. To keep them healthy and happy it’s important to give them proper care throughout all steps of their treatment, from the moment they book their appointment until well after they...
Much of the success of our dental practice is based on the quality of how we listen and respond to our patients and our team. Communication is key to providing an exceptional patient experience. It starts with the very first phone call our patients make to our...
Video Description: Struggling to balance patient engagement with daily practice needs? Seeking streamlined patient interaction? We get it! Having a positive patient experience can drastically increase the success of your practice. Course Learning Objectives: Leverage...
