Leslie holds multiple degrees and certifications in business management, marketing, and dental assisting.
Over the past 20 years, she has grown her dental knowledge and skills to encompass the ultimate “top-notch” patient experience for each of her practice’s clients. One of her favorite parts of dentistry is caring for multiple generations of the same family who grew up as patients and now have children of their own.
Leslie is past president of the AADOM Wilmington, NC… This text opens a new tab to the Wilmington, NC chapter website… and was nominated for Practice Administrator of the Year. In 2021, Leslie was inducted as an AADOM Diplomate.
The best way to start the morning at the office is with a meeting of the minds, aka the morning meeting, huddle, gathering, etc. Up until about six years ago, our dental practice didn’t hold morning huddles. Once we did, we went through the trial and error of...
Employers seem to believe that the single most influential force in today’s society is a person’s behavior and personality. A person’s behavior can be described as what we do and how we act. It can also refer to the way we respond to specific...
The attitudes of our team members are key to creating and maintaining a happy and productive workplace. Being part of a team made up of members who are positive creates an ideal place of employment. Keith Harrell, a recognized motivational speaker, notes there are 10...
As a Lifetime Member of AADOM, I assumed the position of taking over our small but growing Wilmington Chapter… This text opens a new tab to the Wilmington chapter’s website… at the beginning of 2020. I thought, “This won’t be hard; people...
In the early years of my career, I was only permitted to schedule overdue hygiene and regular six-month re-care appointments. Gradually, I transitioned into check out, insurance, collections and about any other task that you can think of. After several years of day in...
Who would have thought a little over a month ago we would be going through what we are experiencing today? As I sit and look back at what was going on in the office just a short while ago, COVID-19 has made an impeccable impact on what we are going through and what we...
